03 December 2023 18:16
I wish I could give zero star. Rude staff and not responsive. Also, they don't care about your time whatsoever.
31 October 2023 13:40
The staff is very professional and very helpful. Sometimes there might be a wait time even if you have a appointment.
11 July 2023 19:18
Very rude service … front desk lady was so rude …. My appointment was at 2 o’clock and it took me 4 hours to get tested …. I don’t recommend this place to anyone
03 July 2023 11:26
DO NOT WASTE YOUR TIME GOING HERE! The receptionists are soo rude and have no respect for your time, when you call them they put you on hold for more than 10 minutes. I'm soo disgusted by their attitude and lack of respect for patients calling trying to make an appointment with the doctor - they simply do not care. The doctor's at this office get very upset if you go to a walk in clinic they stop seeing you as their patient! So what choice do we have when the receptionist are very rude and on the day of the appointment day we are waiting 4 - 6 hours to get a call from the doctor! This is ridiculous! Complete waste of time.and from reading everyone else's negative reviews it seems like the doctor doesn't care and tells everyone that he hope's the best in their future.
28 May 2023 9:07
Doesn't open when I says it open and don't answer the phone.
Please change open times so people don't waste there time.
24 May 2023 15:09
The front desk staff were very helpful and friendly during my visit for aviation medical. My follow up call to them regarding some records was also dealt with in a professional manner.
18 May 2023 15:24
Worst front desk! They don’t know how to talk to patients and will put you on hold for 10 minutes and when they finally decide to pick the line again, will cut you as you’re speaking. They don’t listen to your concerns and will randomly cut the call in between a conversation.
27 April 2023 1:41
I agree with one of the raters. If there is a 0.01 star I would choose that. I like Dr. Dhaliwal, she is kind and caring but the office staff is the worst. They would not pick up calls and rude when you talk to them. My 2 to 4 pm appointment would never get a call on tine and there are times never call.
28 October 2022 23:32
Appointments are cancelled very frequently on the excuse that the Doctor has an emergency operation, this has happened on several occasions, the receptionist are rude, unprofessional, just a bunch of farm workers, the doctor and his wife who also supposed to be a doctor should be investigated, it is my guess they are scamming the goverment by claiming appointment fees
13 September 2022 6:33
Worst clinic to get your aviation exam, wont update you on anything, then you find out the whole time they gave transport canada the wrong address, wrong email, basically wrong information on everything. Do not waste your time and money here.
10 September 2022 8:53
I REALLY like Dr. Amanpreet Dhaliwal, but I cannot stand this clinic. The wait times for booked appointments are absolutely bizarre. On more than one occasion I was given a window of "1-4 pm" and then had to wait until 6pm for a call. It is impossible to plan my day around the schedules of the doctors.
My second gripe is that the reception staff have now twice scheduled me with other random doctors at the clinic, despite me being very clear that I specifically need my family doctor. Having to wait a week for an appointment, wait another 2-6 hours for the doctor to call, and then finding out it's not even your family doctor on the other end of the line is infuriating. The staff do not listen to even basic instruction.
Again, I really like my doctor. She makes me feel heard and takes time to explore options and has great information for questions I've had. But I'd rather go to a random walk-in if it means not having to deal with this clinic.
22 August 2022 2:56
Special request to the doctor toor they need just change his front desk staff. Because she don't know how to work and how to talk the person who called them and ask them if someone need any appointments. Covid is over now so they need Start in person meeting stop making excuses for this thing. You can prescribed the medication but you can't Immunization on the phone so you have to meet in person.

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