28 August 2023 23:53
We are return customers and we just wanted to say thank you for the excellent service and communication! Highly recommend!
22 June 2023 23:10
In an industry often quick to dismiss complex tasks, Meticulous Watch Repair truly stands out for its dedication and expertise. They don't just aim to sell, they seek to genuinely help. This means they will even advise against unnecessary expenditures, which is a testament to their integrity.

Their skill and knowledge are indisputable. They masterfully recommended great advice without hesitation on my Great Uncle's vintage Omega Seamaster, offering invaluable advice throughout the process while still waiting to pull the trigger on a restoration. In the meantime, when a sentimental timepiece of mine needed a new movement and crystal, they didn't just replace the parts – they rejuvenated the watch, surpassing even the original quality. One time I even remember needing a quick emergency watch band repair because a screw-pin popped out of my link; they simply "stopped the press" to help me on the spot.

Moreover, they handled a friend's seemingly impossible Seiko crystal replacement, proving yet again that 'impossible' is not in their vocabulary. Meticulous Watch Repair earns its name in every detail, and I highly recommend them to anyone in need of their services. Their commitment to craftsmanship and customer care is truly exceptional.
17 June 2023 14:52
Had a pleasant experience thus far, meeting owner Jonathan and had two watch batteries replacement for fair price and quick service. Have also trusted Jonathan with my very special and valuable vintage watch which requiring his attention on a long needed service.
30 May 2023 16:12
Honest business that provides timely service with great communication. Wouldn’t hesitate to go back for any repair/servicing of my watches
08 May 2023 5:30
Jonathan and his team are incredible. They have great communication. Accurate quotes and information re.my particular job. Performed the job in the estimated time. Most importantly they did a fantastic work on my watch. I swapped the handset out and also had a kanji day wheel installed on my Seiko SRPE61.
I will most definitely be using their services again.
29 April 2023 1:31
This place is great and really reasonable, will come back again from now on for future repairs, because I have a few of them. Lol
01 March 2023 0:38
Love this little watch shop-truly feels like stepping back in time (“pun”ny!) when you walk in.
It’s neat watching the watch craft as they worked on the three watches I brought in, giving each care whether it was the $20 Cracker Box watch or the fancy Rolex.
Highly recommend for the experience as much as the quality repair.
19 February 2023 2:31
Excellent customer care was provided. My watch was fixed in less a minute by a worker named Suzette. Highly recommended. 10 out of 10.
09 February 2023 2:16
Great watch purchase with Jonathan at Meticulous. Informative and pleasant to deal with. I was confident that I had purchased the right watch. Over two days.other staff members were also very helpful. There was a good selection of vintage watches and I feel that the purchase process could not have been better.
03 February 2023 11:39
Best watch repair shop in the city by far! We have been regular customers for years and they never disappoint…dropped my watch off for repair and within the hour they had it fixed and ready to go! Amazing service!
08 January 2023 21:16
Meticulous attention to detail is just what these guys do. Every watch I’ve taken in for servicing or fixing has come back working better than it was new, and more accurate. Amazing expertise; they can fix things when no one else can. They are friendly, highly knowledgeable, skilled and never hurry you, always happy to offer sound advice, and totally trustworthy. They explain what the issues turns out to be, and provide you with the cost, then it’s your decision, and absolutely no pressure. Providing skill, expertise and impeccable service the way it should be, can’t recommend them highly enough.
29 December 2022 7:08
The service was absolutely fantastic and i purchased a brand new watch strap for my omega.and it’s been with me for more than 3 weeks and there have been no problems whatsoever. The service was amazing. And an amazing shop in every way
27 December 2022 23:44
Excellent selection of straps, found the perfect strap for my Rolex. Amazing service! Great prices!
19 December 2022 9:27
Unfortunately couldn't repair my watch due to parts restrictions from the manufacturer. Despite this they gave me good advice and suggestions. Recommended based on customer service.
12 December 2022 5:21
I have been going to Meticulous for years, Jonathan and his watch technicians are absolutely the best. I refer a lot of our clients down to see them when they need watch repairs and batteries and have always had incredible service from them. Both on a professional and personal level I can say they are the best in town!
25 November 2022 4:39
My roommate who is a regular customer at meticulous refered me to this establishment. I needed my strapped fixed. Seth the employee working at the time looked at my item and gave me a brand new strap for my watch at a amazing price. She went above and beyond for me making a call to get me a new strap and I am thrilled at the service and the product I received while in her care. Was in and out in a timely fashion with a product I am extremely satisfied with. Will be a returning customer for sure. Thank you Seth amazing service. Highly recommend this place and encourage anyone to give this place a try you won't be disappointed.
21 October 2022 3:10
I had two batteries installed in a watch last March. One died after 5 months, the other at 7 months. When I phoned to inquire about their warranty, they told me that they do not warrant their batteries, but offer a reduction of the cost of the battery for repairs to the watch that caused the rapid wear. Sounds to me like they could be installing bad batteries just so they can charge you to make some kind of un-needed repair. To make matters worse, I also asked them to replace a link in a watch band. The face of the link fell off before I even left the store. When I went to have my final two replacement links installed, the new jeweler told me that the first replacement was installed incorrectly and that they actually broke the band. Now, I have to find a new band to replace the one that they broke. Believe me, I will not be going there to find a replacement. Stay clear of this shop. It appears to be going downhill rapidly.

Later-The owner did offer to take another look at the watch bracelet, but did not provide his name or any other contact information, so I did not contact him.
19 October 2022 7:13
Excellent service. Really appreciate one client at a time inside the shop so you feel safe. Wonderful friendly and very knowledgeable and very reasonable prices.
01 October 2022 17:33
Had a great experience with a minor repair. Excellent communication, top notch work, and friendly folks inside. Was impressed that the work was done so quickly despite a long weekend. Thanks!

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