And when I was told I’d be able to pick up the next day, she called me telling me I needed to wait another 3 days, and I said no, you told me today, she asked me to pick up the next day instead or put down a deposit of basically the whole chair plus taxes
So then I went into store to pick up and she tried to ask me for the deposit again, but her big boss just got me to sign that I received my chair and got to pick it up that day, do not buy anything from Sharda or she will try to scam you
Although we did not eventually purchase here, but I’d like to take a moment to appreciate Manish for his excellent customer care and service. He helped us by all means to explore the options not only available at their store but also over the market. Despite of some other stores at United Blvd they at MJM left us free to browse and ask questions if any. Manish offered us a refundable deposit to hold a set for us so we could explore other stores and make a good decision. I absolutely recommend this store specifically Mr Manish.
7 years ago, we bought a set of dining table and chairs from here. The chairs have lasted this long before we have to make a change. We have been impressed with the furniture quality! The great experience we had led us to come back again and bought another set of dining chairs. Sharda was very helpful and passionate! Another great shopping experience this time!
MJM is the most well-balanced furniture store selling good quality furniture at reasonable prices. The salespersons are great, not being pushy, giving space and really trying to help clients. Leroy is a vwry warm person who really helped me and gave a good deal! MJM became a store of my first choice! Thank you!
Manish was great and very helpful in assisting me buying a couch. I was able to find one I really liked and got a very good deal on it. I was also able to customize it (length, fabric, softness, cushion fabric) and it should be delivered in a relatively short period of time. Great experience!
Lovely experience here. Jean was helpful and friendly without being pushy or overwhelming. The price was very reasonable and the delivery is promised to be easy and efficient. We would recommend Jean and MJM.
Marnie and I are absolutely delighted with our new bedroom furniture. AND very happy with our mattress. We're so glad you recommended it. Until you pointed out a few things out to - we had no idea that we would be able to pick a firmness suitable for the both of us.
Tina, we are singing your praises to all our friends. We've told them about your incredible product knowledge. My wife and I super appreciate all the time you took to help us find our PERFECT bedroom suite.
Thanks bunches,
Ray
ps: My son and his girlfriend will be in to see you next week.
Monish has been sooo helpful and so patient! He also helped us get amazing prices for our couch and coffee table! The entire staff there is actually so amazing and so nice and so kind. I brought my kids in there and they were super patient with them. Great customer service! I didn’t feel the pressure to have to buy either. I had to exchange my couch for a smaller one and Monish helped me with that no problem and didn’t make me feel like I was bothering him - which is great customer service! I hate feeling pressured or locked into something and or like I’m a burden when asking for help. I would recommend my friends and family to Monish at MJM coquitlam for sure! We will be back for more furniture.
Manish offered outstanding service. He was very polite and wasn't pushy. Made us comfortable with our decision in our purchase. We wanted something right away and he made it happen. Highly recommend getting your help from him at the Coquitlam branch!
We went in a little exhausted and over it after being to numerous other stores. Instantly we felt better after interacting with Sharda. She was extremely helpful and because of her we ordered a custom made sofa that we are extremely excited for and not just settling for something that is in stock. Great service, great price and great products.
Amazing store with a great Variety and warm staff. We had gone there to buy furniture for my home and was particularly impressed with Mr. Paul. He not only helped us in facilitating our purchase but also guided us in a positive direction by talking about the manufacturing process, etc. He stayed back even after the closing hours so that we could finalize our purchase without any haste. 5 stars for MJM Store at Coquitlam, Surrey and 10 stars to Mr. Paul. Thank You.
Great experience. Thanks Manish for taking care of us and helping us make our purchase. If it wasn't for your help we would have purchased our chairs from another company.
Came here to buy a coupe recliners that we were looking for, Kuldeep was very helpful and answered any questions we had, deliver was fast and we are very happy with the quality!
Tina is one to talk too, she was very helpful, straight forward and wasn't pressuring us at all. We found a set of couches we liked and she even gave us a deal on the marked price. Would shop here again.
I helped my mom pick out sofas and accent chairs for her home. Our Sales Associate, Kuldeep, was so patient and supportive. He offered advice based on his lengthy experience with fabrics and designs. My mom was hesitant to purchase before she walked in but felt very confident and happy when she left. Excellent service and care for their customers. Will be back!
I am beyond pleased with my experience at MJM Furniture and I highly recommend Kuldeep. He met my expectations and more! I couldn’t be happier! Thank you Kuldeep for your amazing customer service!
Leroy and Sharda thank you for everything you've done for us going above and beyond! We're so happy we purchased our first couch from you guys! We'll definitely come back again! Thank you and God bless to the MJM team! -Elvis
We had the pleasure of being served by Sharda. Great experience, was able to fufill our needs with no stress! Gave us what we need in good price. Highly recommended.
We’ve been looking around for a couch for awhile and we’ve stumbled upon MJM! It was the best decision we’ve made because not only did we find the couch we wanted we were also treated utmost customers service! Sharda and Leroy is the best! Were very happy with the purchase and we look forward doing business with them again! 10/10 would recommend!
We were looking for a sofa and a coffee table for our living room. Sharda was very knowledgable and friendly. She let us take our time and helped reserved the sofa. Very impressed with her service. Would recommend everyone to visit MJM for beautiful pieces and an excellent buying experience.
Wow is all I can say. We went looking for a king sized bed to fit our tiny room. Getting a hardwood in white was supper important to keep the feel of the room open. We went into every store on United Boulevard in Coquitlam looking for something solid and timeless. We visited MJM 4 times in a couple of days, once with the kiddos that really help you make key decisions as they bounce from bed to bed, and a couple of more times with my husband. The service we received from Leroy was above board! He was understanding of our needs and helpful without being pushy. He was able to get us the customizations needed at a reasonable cost. On the last day, we showed up 30 min before closing to take a second look at a couple of options. He stayed with us 45 min after closing along with Shanda helping us finalize the choices and customizations. Once I realized the time I apologized for staying so late. The way they treated us we thought they were the owners! These two are absolutely amazing!
5 star service from Paul at The United Blvd Location in Coquitlam Bc. Very polite, and knowledgeable on his job. I enjoyed doing businesses with him. Will be recommending The Store and Paul to Family and Friends.
The sweet lady Tina, was so professional, not in my face irritating, and answered my questions, and was a pleasure to deal with, I will be recommending this store to friends and family
The associate Paul was super patient nice and showed us around the store. He gave detailed answers to questions posed and a pretty good deal on the furniture bought. Fantastic and great experience. Good people, friendly staff. Overall great customer experience
We had a fantastic furniture buying experience with Sharda. She was very knowledgeable, friendly and provided great experience. Thank you MJM for great selection of furniture.
Looked at a lot of sofas from different furniture stores and was glad to have stumbled upon MJM Furniture. Leroy was helpful in the purchasing process, providing information, gave space to think through decisions, and was very personnable. Loved the ability to custom select our fabric and throw pillows. The manufacture/delivery time took 7 weeks as promised, and turned out great as expected - for Canadian made product, I felt it was reasonably priced. Overall, had an excellent experience and would recommend MJM if you want good quality furniture made locally!
I spent a day choosing furnitures in MJM. A consultant named Sharda helped me. She was really nice and patient. I got everything I need after all and the experience was great! Recommended!
I was very pleased with my experience at MJM store. They have lot of variety in leather sofas. We were looking specifically for a leather sofa as we have a toddler and all the other stores had lot of fabric sofas available with a custom made for leather available with a wait time of 3-6 months. Special mention of Sharda. She understood our requirement quickly and was very quick in answering all our queries. Really appreciate her service that helped us make a decision quickly.
MJM has huge choice and varied range of all furniture! I want to thank Paul at MJM store in Coquitlam, he has been very helpful and has great customer service/salesman skills. Thanks!
Just purchased an adjustable bed and mattress. The staff are knowledgeable, polite, no pressure to buy and good prices. And I purchased because the staff are knowledgeable, polite, no pressure to buy and good prices.lol.seriously though.they haven't seen the last of me.saw a great coffee table that I can't stop thinking about. Big thanks to Sharda. You made my day.
I purchased some furniture with the help of Sharda. She provided excellent customer service. She was very kind and patient with me, and made my shopping experience pleasant. I didn't feel rushed or pressured please of the space and time she gave me to think about it carefully. I highly recommend to ask for Sharda when visiting the store. Thank you Sharda!
My husband and I have been everywhere looking for a new sectional but we have been unsuccessful and overwhelmed. We were exhausted but decided to make a quit stop into MJM furniture feeling defeated. The moment we walked into MJM, Kuldeep approached us with a warm welcome, he was informative, not pushy, sincere and was extremely helpful with all our questions and concerns. We knew immediately this was our forever store and our forever salesman. Thank you for making this a great experience we are forever grateful and we highly recommend Kuldeep at MJM Furniture. You won't be disappointed! Thank you we are so happy, relaxed and excited!
Kuldeep was extremely helpful, informative, and friendly. Unfortunately, the couch I ordered was too big, and couldn't get through into my living room. However, they let me exchange without additional charge for a smaller version.
I don't even have my couch yet, but what they've done for me already so far I've never seen anywhere else. Highly recommend the store.
Tina was an absolute dear. She was a tremendous help, the only problem was having to choose between several chairs that were equally great. Great experience, will definitely go back
Sharda helped me find awesome furniture pieces for my home and I couldn't be happier. She was so patient and made accommodating suggestions. Thanks Sharda!
Jasi and Param had been fantastic to provide service in my Langley home. They were so quick and service oriented. Very fast assembly and humble in dealing. They were exceptional in delivering service. Thanks, Umesh
THANK YOU SO MUCH LEROY. Thank you for what you have done for us. You made it so easy. You treated us like a friend and not just another sale. You did not pressure us to buy. Which.welll.made us want to buy from you even more. Well will definitely be back for future purchases. If you do go.go and hit up team Leroy/Tina.
Thank you so much you've gained yourselves another happy customer!
Paul at the MJM store in Coquitlam was a great help. He showed us plenty of coffee table options online and in store. He was very helpful and knowledgeable with the products. I would recommend going to him for your furniture needs!
I really appreciated the service by Sharda. Her customer service, product knowledge and overall professionalism made this an extremely positive experience for me.
Went to the Coquitlam location to look around for furniture for my new place and Paul was fantastic to work with. I didn't feel pressured to buy anything and left very happy with my deal on my dining table:)
So I was anxious about buying new living room furniture.after all it’s a big ticket item and shopping online is not the best way to assess the quality of your purchase; so after doing some research and on the advice of friends, my first stop was MJM Furniture in Coqutilam. There I met the lovely Shadra, who knows her brands and the quality of each brand. Within about 15 minutes she showed me examples of what I was looking for and then BAM she showed me “the one”, a beautiful sectional, and ON SALE.and a better choice than ALL the many I had been looking at online. She was friendly, knowledgeable, NOT PUSHY and kind. Needless to say our new furniture will be delivered on Friday just three days from today. I’m so happy! Thank you, Shadra!
Good choice of furniture, including custom made. Paul was great! Went through every detail, never rushed us even though it was super busy at the store.
Leeroy the sales associate was great, the experience as a whole was very seamless and we found the perfect couch for our new home! Great prices to boot!
Great place to purchase for new furniture! Sharda was very helpful with our custom made sectionals and other furniture. The sectionals were high quality and made to fit our needs. Overall a great shopping experience at MJM, Thanks to Sharda! Will return.
Tina was very informative and attentive in helping us choose a sectional. And most importantly, she gave us time and space to get a feel for the couch when we needed it. MJM has mid-range furniture that balances quality and value. We chose our two-piece sectional with custom fabrics, and got 20% off the listed price. Good experience!
Even though it took a long time (4 months), Leroy was able to make it a pleasurable time by fully explaining everything and keeping me laughing and positive. Truly an exceptional asset to your team. Might be raise time when available. Love my new couch, searched through 50 ish couches to find the perfect fit. Thank you.
We bought our dining set from here. Sharada was so helpful and very knowledgeable about every detail we asked her. Highly recommend to meet her when you go to MGM furniture.
We have had a great experience we bought two furniture sets in the last 6 months. Sharada was very helpful and diligent with us. Aswered our questions and we were happy to purchase again.
This place is just awesome. From sales, to delivery. Leroy is the best! He showed me exactly what I was looking for, then gave me all the time I needed to 'kick tires' and weigh options. He went above and beyond too, when my wife and I were hunting down a particular lamp. Everything was communicated clearly, simply, stress-free, and delivery dates were kept. Truly hassle-free. My wife and I are thrilled with our new furniture. Couldn't ask for a better experience.
Great experience and great selections. Kuldeep was the sales associate who assisted me. He was very knowledgeable, friendly, and provided great customer service. The culture of the store seemed very friendly and laid back. No sales associates followed me around / stalked me like in other stores. This is the type of sales atmosphere that I prefer. I will definitely go back in the future.
Jesse and Parm dropped off our new couch today and did an amazing job bringing all 3 pieces up to the second floor! The first piece which was super long but did an excellent job making it through the staircase trying multiple solutions to ensure it would make it into our apartment. Would recommend them as delivery drivers!
We bought our new mattress from Leroy at MJM. He was very knowledgeable and helped us choose a great mattress. He arranged for the set up and takeaway. Excellent customer service.
We were able to browse on our own without being hounded. When we were ready for help, Tina was very attentive to our needs, and was able to provide all the information we needed. A very positive experience.
I am happy to buy and promote Canadian made pieces whenever possible and MJM is a great place to go! The staff are super polite and helpful, especially Paul, who made our visit feel like a breeze and helped us to find the perfect match for us.
Thank you Tina, you made a fairly difficult decision easy. We had shopped at several stores.but you really listened as to what we wanted. We are very happy our purchase and would recommend MJM and Tina to family and friends. Thank you again.
We received an exceptional customer service at MJM. Paul helped us a lot and I am very excited for my bedroom set which will be delivered soon. I cannot wait to use them and give MJM another thumbs up for their famous quality.
I worked with Sharda who was gentle, respectful, super patient and she made me feel VALUED! Recommend seeking her out when you visit the Coquitlam location.