We had Alec do the Duct cleaning, He did a professional job and was very good at work, He also had to come back as there was a noise coming from the Furnace after, He did fix that problem and put in a new Filter, thanks I do not agree with the high price for not even 2 hours of work! Don’t think to many Households can afford it this Days that’s a lot of $$
Modern PURAIR South Okanagan did an amazing job cleaning and repairing the dryer vents in our 12 Townhome Strata complex. Matthew and Jeff were excellent to work with along with the Modern PURAIR booking team. Matthew and Jeff went out of their way to ensure the job was done fast, done well, and done right!
Our technician was such a professional young man, he explained everything to me and worked very hard to ensure that we were dust free. We had never gotten the ducts cleaned since we bought the house, so I am confident that it was a lot of work. He had also had to cancel the appointment after me. Thanks again and I will use them next time! Highly recommend this company and Quinton as a professional technician.
4.5 stars The technician was very good, and answered all my questions. He did, however, miss rechecking one upstairs vent after blowing the forced air - the vent was packed full of toys and garbage. There may still be a few toy blocks and such that I missed pulling out. I may have distracted him with questions? The furnace hasn't kicked back in yet, so I can't comment on whether this has fixed the 'noises' from the furnace.
A positive experience, from making the appointment to saying goodbye to our technician Ryan, who was on time, friendly professional and thorough. Amazing the dust and dirt he removed from our system. Thanks again!
Nick was amazing. Everything was perfect from the time I called for their professional services to when Nick left. Thank you. Will be definitely using this company again.
Andre arrived right on time! He was ready always to answer my many questions and explain everything well. He did a great job and cleaned everything up perfectly! In my opinion he is a huge asset to your company! Thanks very much Andre!
They were punctual, professional, and did a great job on our vents! We have been breathing easier ever since! I recommend them to anyone thinking about getting their vents/ducts cleaned!
Showed and informed me about our condo hvac system. Tks good value because this commercial stuff we can not do. V.polite.good clean up see you in two yrs. Harold in.penticton.
Nick was a little late but had the courtesy to Phone and say so which was a good start. When he got here he was patient explaining everything regarding what I asked to be done and what else he could do. He was kind careful and intent on doing a good job! And he had a great attitude! He cleaned up where he was working nicely and asked if I would do this survey. I would have him again for sure as he explained the details, all of which I did not understand, regarding the electronic filtering system, which I’m interested in having my son hear about that as I might buy it in the future. Sincerely, Sharon Hancock.
What a great company to work with! Ryan was so knowledgeable and personable. We are all breathing better now in the condo towers.thanks to all for cleaning us up!
Cleaned duct work and furnace after a large home Reno. Andre was on time, willing to explain what he was doing and left no mess behind. All and all a good experience
Ryan was exceptionally knowledgeable and professional. His work was impeccable. We told him about the air quality issue we were having - he listened and went the extra mile to help us out. Would definitely recommend Pure Air.
Great communication and reminders. Magnus was very accommodating when we had to switch days at the last minute. He re scheduled us for the next morning. Super polite, meticulous and making sure hoses were wrapped up to protect wood floors. We will definitely use and refer Pure Air again. Thank you:)
Ryan was fantastic, he was on time, explained pricing and the process. He was also kind, organized and tidy. I would highly recommend having him into your home for a quality service. Thanx again, Kendra
Ryan was great. Super communication and responsive. Took care of my home and was sensitive to both the quirks of my older character home and covid protocols. Highly recommend Ryan and this business to anyone looking for duct and furnace servicing.
Ryan came to our house to clean our ducts. Super professional, great attitude and a great representative for your company. We would highly recommend him. Thank you again! Geoff Phillips
It was great having this service today in a really old house we just purchased and seeing all of the disgusting junk come out of it with Modern Purair's system. Ryan was a pleasure to deal with.
It was good to have Ryan back to clean the ducts and change the furnace filter. In addition Ryan was training a new technician, Cas. Ryan was very patient with his explanations, carefully answering all the questions Cas had about the work. They were here a bit longer than usual because of the thoroughness of the training that was being provided. Thanks again. Diane
Great vent cleaning service from Modern Purair. Bobby and Caz showed up on time and provided exceptional customer service with explaining what they were going to do and how. This is the second time I’ve used this brand in Canada. They do an excellent job and provide good value for the money. You can’t put a price on clean air.
Bobby was great to deal with! He showed the price breakdown of each service before going ahead with anything. He explained everything he was going to do and showed the results of what came out of the vents after! Very professional and did a good job, I highly recommend using Purair!
Excellent service and workmanship. Ryan was our technician and was very informative, efficient, and even took the time to suggest routine cleaning/maintenance we could do between professional cleanings. Thanks to Hollie and her whole team for another great experience!
Bobby was our service technician, he was very knowledgeable and answered all our questions, which we had many. Our service was to have all ducts and vents cleaned; it was quick and quite a pleasant experience actually. Due to our families high intolerance of pollutants Bobby explained two features sold by Modern Purair he believed would help, in fact he’s upgraded his furnace with the polarized media air cleaner and uvv/uvc lights, we’ve opted to do the same. Looking forward to having these two systems installed to help us breathe better in our home.
Bobby was very thorough with his professional service, starting with an inspection of our HVAC systems. He reviewed what work was recommended and why, and also what was not needed because the system was in good shape. The advice on only doing what was needed and not upselling unnecessary services built trust and confidence. The work was done carefully and fully explained afterwards. Care was taken to keep our home clean. Definitely recommend Purair and their service technician.
Modern Purair was efficient, professional, their technician was timely, very respectful of our home and even though we are renters and not the ones directly employing their service, Ryan the technician took the time to explain what was being done, answered any questions that we had and explained the process which was very helpful. We highly recommend them!
I would recommend pur air 100% they did an amazing job. Bobby was are tech and I couldn’t recommend him enough. He was highly skilled and professional. He answered all our questions and did and amazing job he went over and above for sure. Don’t go with any other duct cleaning service don’t waste your time just call pur air.
Ryan represented Modern PURAIR exceptionally well and the scope of work was clear as was the explanation of the fees for the work prior to starting. Once he was finished the service, the scope/fees were reviewed again prior to making the payment which ensured we stayed informed throughout the process.
Ryan arrived on time and completed the service quickly, efficiently and thoroughly - there’s a reason they’re booked up far in advance! He was incredibly accommodating with my pets and very professional reviewing all services offered and outlining the process. Ryan took the time to take photos of before/after as I was unable to be home the whole time. I would highly recommend Modern Purair and Ryan is a superb technician.
Ryan was professional; providing advance notice of his arrival, reviewing all work that would be completed with expected costs, explaining any additional work that might be available/required with an itemised outline of costs, sharing any information about the ducts that he discovered during the process, well-considered the needs of the pets, and all with a very calm and friendly demeanor.
Showed up on time, very pleasant and personable. Was thoughtful about how my dog would react to the loud noise and placed the equipment in a room where it would the least disruptive. I would highly recommend this company. Thank you Ryan for the good work.
Just had Ryan with PurAir clean our ducts today. Superb job, its been awhile: detailed explanations, showed me the "harvested product", sealed a pre-existing vent hole and turned off all the lights as he left the basement. There's a better feeling in the house. See you next time Ryan!
Our home was in desperate need of a duct clean and PurAir did an amazing job! Ryan was our technician and he phoned ahead of time as promised, and was punctual. He thoroughly reviewed all of our options and helped us determine which services our home needed at this time. I am very happy with the service we received today and would recommend PurAir to anyone needing their ducts/furnace cleaned.
Ryan did a very thorough job and was extremely helpful in answering my questions about our ducting system. Don't hesitate calling PURAIR to get your ducts cleaned.
Ryan was courteous and respectful. He contacted me to ask if he could arrive early as he was ahead of schedule. He was happy to answer all my questions and managed to work around the quirks of my unusual furnace setup. I would definitely recommend him.
Ryan was friendly, punctual and knowledgeable. He didn't push the other services offered but made us aware of them. Would recommend him and this company to others.
Service was completed in an efficient manner and the technician took the time to explain each step and never tried to push products I didn't need. Thank you for your professional approach to our needs.
Dani messaged me in the morning letting me know when she would be at our house. She showed up exactly on time. Gave me a quote, explained everything she would be doing and answered all of our questions. She was polite professional and very thorough! We are extremely pleased with her work! I highly recommend modern pure air and Dani!
The guys did a fantastic job. We have had our ducts cleaned in other locations but this was by far the best experience. Thorough would be understating the attention to detail and service provided. We would reccomend this company to anyone needing this service.
ABSOLUTELY impressed with the service my family received today from Indoor Air Quality Technican "Ryan Collinson". Very knowledgeable & friendly. Reasonable rates. Will definitely recommend. Thanks Ryan/Modern Purair.
On Friday Oct 11th 2019 we had our ducts cleaned by Ryan Collinson. I appreciated that he called about 25 minutes before the scheduled appointment time. He did a walk thru the house with me, answering all my questions and explained the process in term I could understand. He also shared with us the other cleaning services that were available, explaining the benefits of each. We chose to have the ducts sanitized as well. Ryan pointed out that the filter we had in our furnace was inefficient and explained to me the benefits of a good pleated filter. We have changed the filter and have really noticed less dust and a difference in the air quality. Ryan was prompt, personable and very knowledgeable about all the services that PurAir offers. I wouldn't hesitate to refer my friends to your company. Even though your prices are on the high side, I truly believe that you get what you pay for and in this case it sure was worth it. Thank you B Doyon
Riley is an asset to your business. He was professional, prompt and efficient. Amazing service, and reasonable rate, considering the fact that our vents have probably never been cleaned. Would definitely recommend to friends.
I've just has Ryan at my home since 8: 00 this morning, exactly when he said that he would be here and he has worked non stop. He did an excellent job of cleaning the furnace ducts and dryer vent. Would highly recommend him.
Ryan from modern PURAIR was great he did and excellent job cleaning all of our ducts, fans, and dryer vent. Our son has allergies and chronic asthma so it was important that we have this done to eliminate all the dust and allergens. I would highly recommend him to anyone. He was professional, efficient, timely and made sure he kept our home clean while he worked. We are very happy customers! Thank you Ryan for all your hard work.
PURAIR was very friendly, and went above and beyond what was expected. They came in a timely manner and left our house spotless and clean. I would recommend them to anyone!
I really liked that Ryan showed up right on time, was frienly, super polite and efficient. With 5 kids and multiple pets in our home he had his work cut out for him and did a great job. Thanks Ryan!
Well, I can definitely say that I am sad we didn’t do this sooner! Thanks Ryan for finding all of the dust bunnies and years of kids toys in our vents. Much appreciated!
Our technician Rick was amazing and cleaned out our dryer venting system recently. He was also the technician in our previous home for our whole home ventilation cleaning when we had our first child to make sure our home was clean and safe. We have also used their services after some renovations in our previous home. They will be the first company we will call if we need any additional assistance in our current and future homes. Thank you for taking care of our family.
I was so incredibly impressed by the excellent service! Mike was friendly, informative, and really went above and beyond. It’s truly amazing the amount of dust and debris that is removed. I highly recommend Modern Purair.