Wasn't sure what to expect and was extremely please with the whole process. Everything went smoothly with little to no mess. The rep was very courteous and explained in detail any issues!
Very thorough and professional service. Jay was especially prompt, efficient, meticulous and polite. He was also very knowledgeable about furnaces and air quality systems.
Very satisfied with the service. Our PurAir tech was courteous, solved some small problems, explained topics well and put in a solid 3 1/2 hrs without a break - a hard worker! Will use them again.
Jay was my service man. He was courteous, thorough, explained the process for furnace & duct cleaning as well as my Venmar system. He worked efficiently & cleaned up everything before he left. I was most impressed by the entire process.
Joe from Purair came highly recommended. The work was completed in a timely fashion. He was pleasant and easy to deal with. I was very happy with the work that was done.
The crew was on time, worked quickly and thoroughly, and explained everything they were doing and why. I would highly recommend their service to anyone thinking about having their vents cleaned.
Enrique was my technician. He was very professional, very helpful and polite. He went above and beyond to fix my problem. Would 100% recommend the company.
Thank you Enrique, Jory and Jessy for an outstanding job at our Home. I highly recommend them. They were punctual, hard working, honest, respectful and professional. They went above and beyond. Great team! We definitely will be using their services again.
Great team of professional HVAC duct cleaners. They cleaned our commercial ducts and showed up on a Saturday, on time, and had a great attitude. I highly recommend Modern Pure Air, Enrique, Luke and the team!
The team arrived on time and ready to go. Every step was explained in detail. Our home was treated with care and respect. The guys were a pleasure to deal with.
Great thorough job by Jesse and Luke. Careful with use of their equipment in our home and left everything clean. Explained what they were doing and answered any questions I had.
We were unable to have our ducts cleaned with any other company due to their size. Jesse and team were prompt and professional and made sure we were aware of what he cleaned out of our new home. Would recommend.
Jesse was awesome. Very friendly and professional. Moreover, he did a thorough job of cleaning my vents and the exterior of my furnace. My house smells and feels much better. Thanks Jesse!
Had our dryer vents cleaned by Jesse, very professional and knowledgeable. From booking with Chelsea all the way through servie definitely 5Service. Incredible customer service we highly recommend them.
Enrique and Craig were awesome. Great communication, fantastic service and overall just an awesome experience. We moved into a new place and the previous owners had cats and dogs (bred Saint Bernard in the home) so the place smelled really bad when we moved in. Having the ducts cleaned, vents sanitized and then clearing up the odour with a lemongrass product really helped. Highly recommend!
I'm very pleased with the cleaning work done by Craig of Modern Purair Vernon. He is a good "face" of the company: friendly, respectful, very informative and, most importantly, he did a great job. The bathroom ceiling fans and the dryer vent were the most surprising! Thanks again! I wouldn't hesitate to recommend Modern Purair Vernon.
We have used the business twice and each time we have been very pleased with all aspects of the job. The technician was very Thorough and professional. We are recommending this business to all our friends.
First rate, professional service. Excellent communication from start to finish. Jesse, the technician who cleaned the ductwork, was punctuation and efficient and very pleasant. There are some shady people offering duct cleaning but I am confident that we made the right choice. Highly recommend Modern PurAir to get the job done!
Enrique and his assistant were very thorough, friendly and informative. He was able to answer all of my questions. I would be happy to refer them to anyone. Fabulous!
Enrique was committed to giving us the best service.great communication, details explained, enthusiastic about the outcome we could expect and did realize! We are breathing better now that our ducts are clean. We will not hesitate to use Modern PurAir Vernon again.
Craig the service technician called the day before the scheduled serviceto confirm arrival time the following day. He arrived on time and proceeded to outline the various service options to clean our air ducts, supporting equipment and associated costs. His explanation was comprehensive. Each of the various steps were explained in detail and all questions were answered fully and completely. The service performed was completed on time and at the agreed on price. I would strongly recommend Modern Pure Air and will be promoting them with friends who might be looking for this type of services.
Craig and his partner showed up on time. They were very thorough. Very good at explaining everything they were doing and the purpose of it. The cost was less than we expected so I'd say price is quite reasonable. They also cleaned our dryer vent which was way more disgusting then I imagined. I'm assuming the previous owners of the house had never had it done and explains why it took over 80 min to dry a load of laundry. I would use them again.
I have used Modern Purair two times and they are highly communicative, easy to work with and get the job done. Kalem did a great job. I would definitely use them again to clean my dryer vents!
You can’t get a better company to get duct cleaning done. The technician was very thorough. Want peace of mind that this job is well done? Well you will get it with this company.
From start to finish we had a very professional experience. Our technician Craig arrived and did a thorough assessment with us, clearly provided options and the bill amount was confirmed before we proceeded. Craig was very respectful of our home and we are very happy with the duct and dryer vent cleaning results. Craig followed Covid protocols and we felt safe during his service. Thank you!
Craig was very communicative in his service. When he came the first time, he saw we were doing renovations and explained to me that it would be best to wait until after to do the cleaning. But, he put a new filter in my furnace before he left, as it was VERY DIRTY. He didn’t charge me for it, until he came back a month later to do the actual cleaning.
Great service by Craig - Called 30 minutes before to confirm and arrived on time. Offered suggestions about what was needed and what wasn’t - Did a great job and was done faster than expected. Excellent experience
We have a complex forced air HVAC system in our net zero home. First, Enrique came to observe the system to confirm they could clean the ducts. Then, Craig came to clean the ducts. He took time to understand the duct systems and plan his work. This was not a task for beginners.
Craig was knowledgeable and throughout in explaining the service. Found our dryer vent had a large amount of debris, even an old bird nest, it was unbelievable the amount of lint that was extracted. We came home to our whole house feeling fresh! Highly recommend this service!
Our technician, Kalem, was great - he was professional and prompt. We were very happy with the customer service and the thorough vent cleaning. Highly recommended, and we will use them again.
Hi all. Craig from Purair Vernon cleaned out our vents this week. Did a great job (explained well the what, when and why) on the service. He was very engaging and knowledgeable. Lots of drywall dust from the ‘winter build’ a year and a bit ago (drywallers ran the furnace while drywalling (bad!). Looking forward to a less dusty new home going forward.
Craig did an amazing job! He was thorough and explained the process, which I really appreciated. He showed me what came out of my vents and I’m so happy I had it done!
Craig arrived on time and did a very thorough walk through of the house. Lots of problem solving regarding tight fit furnace against a wall. Craig was very friendly and put me at ease. He completed the job on time and on budget. Very well done. Thanks for the fresh air.
Craig did an excellent job on cleaning our ducts and vents! He was very personable, professional & efficient. We will definitely use Modern Purair Vernon in the future!
Professional, knowledgeable, honest and pleasant service from the first phone call to inquire about services to when Enrique showed up to clean out our ducts and vents. I was made aware of any costs prior to work being done, went over invoice before and after and I had some questions which were answered and also given options of things to consider but no pressure sale pitches which was appreciated. As well, I was thinking of our air ducts and vents specifically and did not have the air conditioner on my mind so had not mentioned it to him but he told me he had checked and ours was good and did not need any coil cleaning at this time. Our air conditioner is fairly new so was nice there was no over over selling of services, proved to me this was a company I can trust. Enrique worked hard and did a fantastic job. Cleaned all vents as well and had our ducts disinfected so germ free from previous owners who had a pet. Already I can notice the difference as I normally had to dust everyday and now its still clear. Cleaned everything up after as well. Was very thorough from start to finish. Highly recommend this company. Thanks!
Craig was really professional and personable. Shared lots of valuable info with me on the service. On time and really efficient. Overall really good experience!
This man is probably the best person I’ve ever had do my ducts. He seemed embarrassed his English wasn’t perfect but I understood everything he said and he was so honest and he never tried to up sell me. I would recommend this man to anyone. Thank you Enrique. If I could give my phone number I would but I don’t know if I can.
A great experience and one that I would rate as first class. Craig was professional, thorough and extremely tidy - wouldn’t have known he was there despite the nature of the job. I would definitely recommend him to potential clients.
We own a single wide park model an hours drive from Vernon. Craig from Purair had no problem taking the time to drive out and thoroughly explain the process of the cleaning. His knowledge and expertise was a pleasure to have had. Money well spent.
My husband and I were very impressed with the whole operation. Enrique was our technician and he was a super nice guy who explained everything to us in detail before he started. I was expecting a mess to clean up afterwards but was extremely happy to find out that there wasn`t one. Enrique was very clean and professional. We would highly recommend this business to anyone. Very improved and noticeable difference in our air-con output and air quality.
Craig was a fantastic technician! Arrived on time, went out of his way to teach us about our furnace and duct system, educated us on all our options without being pushy, and was a great representative of the company. We will certainly call him back when needed.
The gentleman that came explained things well, was efficient, clean, considerate, polite and showed that he genuinely cared about the job he was doing. Couldn't ask for more!
Craig was a great technician. Professional and personable. He was on time and extremely thorough. I got a detailed explanation of the work. He even finished early, which is rare with any trade.i am super pleased with the service and already recommended the service to a friend. Thank you!
Professional, punctual, good communication, very thorough work. We had our ducts cleaned by Modern Purair, and we have recommended them to friends and customers, they always do a great job!
Not only were these guys highly professional but they were every knowledgeable on their products and worked fast, efficiently and effectively. I would highly recommend them to my friends and family and look forward to them coming again in acouple years
Enrique was very friendly, polite and great with my pets which is a huge plus for me! He was very informative and efficient. Job was done to perfection! Thank you again Enrique:)
Jason was very personable, efficient and a pleasure to have in my home.he got the job done in a timely fashion, considering it had been years since the ducts were last done. If in the Vernon area request Jason. Thank you. Daphne Buhlert
Fantastic job! Had my Furnace, Air Conditioner, and ducts cleaned. Jason was wonderful. Professional, polite, clean, and on time. Very pleasant to deal with. Would highly recommend Modern PURAIR!
Couldn't be happier. The online booking process was simple and straight forward and I got $10 off for doing it. I picked my time and date and got a call from Jason confirming everything. Jason was on time, courteous, and did a great job explaining everything with up front pricing. Jason was sure to protect my baseboards from his hoses which I really appreciated. The job was completed as anticipated with no extra fees or hidden costs. I would recommend using Modern PURAIR in Vernon.
Awesome service, super friendly. Did a great job. Highly recommend this company to anyone. Didn’t charge extra travel fees. What they were able to clean from the ducting was shocking!