John the workman was very pleasant and did a good job. The job took longer to complete than expected and the 16% over estimate seemed unreasonable to me.
Well we were disappointed with the 1st guy that came out. I called and the manager came out straight away and finished the job we are very happy with his job he was very understanding & very polite
I was impressed with their speedy response and the high quality and professionalism of the handyman who did the work. Really pleased with the end result.
I talked to Mr. Handyman on July 4 2023 regarding an urgent plumbing matter in our home. Mr. Handyman assured me that he will call me on July 5 2023. Mr. Handyman did not call me on July 5 2023 as promised. If Mr. Handyman can’t make a phone call to his customers as promised, can you trust Mr. Handyman to do work in your home?
We hired Mr Handyman for some repairs to our deck, garden gates, etc, at the end of last summer. Some of the work seems to have held up fine, but both garden gates that they repaired failed again within a few months. I reached out to ask for a refund or for someone to take another look since their website says their workmanship is guaranteed for a year. They sent the same handyman and he repaired one of the gates again, but then he insisted that neither of the gate repairs would be covered under the guarantee. His reasoning was basically that it rains a lot in North Vancouver, so you can't expect fences and gates to stay standing, and that one of the fence posts was rotted out underneath so it wasn't a failure of his initial repair (although clearly the fence post must have been rotted when he originally put new bolts into it). I wouldn't have paid them to repair it in the first place if I had known they didn't expect it to last a year. Regardless, the office had told me they were sending someone based on the guarantee so I didn't appreciate being harassed for payment. The handyman was very rude and unhelpful both while doing the work originally and then during the return visit. The front office was not apologetic at all about the failed workmanship, and failed to get back to me multiple times - in the end they said the were going to speak with the manager to resolve it but I never heard back. Ultimately, although some of the work was fine, I wouldn't hire again, and I'm going to find someone else to re-fix our other garden gate.
I found Mr Handyman to be a pleasure to deal with. From booking the appt, speaking with the office staff and dealing with the Technician that came to do the work. Our Technician Reza was great! Professional, friendly, knowledgeable and a very very nice person
I have been trying to find a handyman service for quite a while, and I am thrilled to have finally found a good one. He showed up on time, fixed everything that needed to be fixed and I couldn't be happier.
Andrew the Handyman was on time and very professional. He did a great job repairing the dry wall in my ceiling and I would not hesitate to recommend this community based business.
Very happy with the work. The company was very responsive and sent an skilled and experienced professional to do the work. Robert did a great job and throughout his time here explained that he was doing and his plan to get the work finished. Thank you Mr. Handyman!
Vitali, thank you for the great work on fixing my garden brick surround! The original construction was inadequate and I believe your advice was good about not using the glue again; rather, concrete. Here’s hoping. Vitali brought everything that was needed and gave a flat rate quote that was acceptable to me. He had challenges with the repair as some of the brick had sunken over the years creating a slope that would create difficulties building a level wall. He used his ingenuity to get around the challenge. The result was perfect for what I was hoping for! Here’s hoping the concrete is a better adhesive. Lastly, Vitali was respectful and left my place completely clean and tidy of any evidence of his work. I VERY much appreciated that! Thank you.
A very professional outfit and their format was very beneficial to me. On the day of the job, I received a text message with a brief bio of the technician and photo with his ETA (really well done).
Andrey was excellent and easy to communicate with, really down to earth and practical person. We needed to fix rotting pillars at the back of the house and he took the time to explain the process to restore and how things should be done.
We were well pleased with the end result and definitely feel this is a good company to have on your speed dial even though they are a bit on the expensive side.
I was impressed by this company. They kktexted ahead of time that the technician was on his way, including a photo of the technician. When he arrived he was friendly and professional, and did a great job fixing 3 oddball repairs I needed in my apartment.
From the first point of contact by phone the service was responsive and well executed. Luc arrived promptly and did and excellent job. As he was assessing the tasks he communicated well concerning what was needed. The time and cost estimates were quite accurate. We are satisfied with the work. We will definitely call Mr. Handyman again if we need help.
Hired this company to install a hook into the ceiling for a hammock. Explained ceiling was concrete and what kind of fixture came with. Woman on the phone wasn’t sure if it would work but would tell the workman coming. Workman came and told me it wouldn’t work, then left. Was here all of 2 mins. I ordered a new piece, called them again a week later, and the guy came again. He was an hour late, but had a big project prior so I was fine with it. Installed 3/4 screws in but couldn’t get the last one in. I asked if that would hold and he shrugged his shoulders and suggested I wear a helmet. Needless to say, I wasn’t filled with confidence. Then he proceeded to charge me for the first visit as well where nothing was done anyways. L
Great people to deal with. Friendly and professional, and at a reasonable price. Only downside was that I got a text and email at around 1pm that the guy was on his way and called an hour or so later saying he was here. They were scheduled to be there at 5pm. I was out and didn't get the message until later. Freaked out because I thought I missed them, but they arrived again that evening
I had a very positive experience with the team of Mr. Handyman of Burnaby. Everyone is very professional and give good advice. They do a great job and Tim is always available to answer any questions. I will definitely recommend their services and if ever needed will call them in the future too.
The young man who did the work was a pleasure to have in our home. We have used him twice and have generally been satisfied with the results. There have been a few minor deficiencies that we have raised with the company and have been resolved. Using this company has been the answer to our dilemma of finding trades people willing to do small jobs!
I was extremely pleased with the timeliness of the service and the quality of work done. I was kept informed of when the handyman would be arriving, and who the handyman was. I had a tricky repair that needed to be done, and they worked hard to come up with a solution that was affordable and met my needs. I would recommend Mr. Handyman - Burnaby, New Westminster and N Vancouver to anyone who needs work done.
We had a good experience from start to finish, from communicating what needed to be done over the phone, to when the technician helped us out with our problem. We will certainly use Mr. Handyman again if the occasion arises, and I recommend the service to anyone who has a problem that they do not know how to deal with, or even who to call. Mr. Handyman provides peace of mind by sending an affordable, friendly professional to fix the problem.
Andrey was on time given the short notice for the job, did a great job, was very dilligent in his workmanship, and very knowledgeable. I couldn't be happier with the results. The job was challenging, and he showed great patience in working through the technical challenges. Will definitely be recommending Mr Handyman.
We were very happy with the service we received from Mr Handyman of Burnaby. They are an extremely professional company. Andrey came to our house and fixed many things we had been wanting to do for 2 years. He was excellent and fast. We highly recommend the company and Andrey.
We used Mr. Handyman services to do a bunch of things around our apartment such as re-caulking our bathroom fixtures, re-grouting some of the tiles. They were very responsive from the beginning. The biggest task was to install a washer and dryer and haul away the old one. It ended up taking an hour longer than their initial estimate which was justified given some unexpected issues while installing the washer-dryer. But overall we were really happy with the quality and professionalism. They went out of their way after the work was completed to go to a hardware store and show us some of the plumbing parts we may need in the future. I highly recommend Mr. Handyman.
What I liked started with a person answering the phone. He was very cheerful and helpful. Secondly, I liked the quick service that was provided, meaning that someone was able to come to help us the very next day. Lastly, our handyman arrived on time and did an excellent job. I will definitely use Mr. Handyman of Burnaby again for any other handyman projects in the future. THANK YOU MR. HANDYMAN of BURNABY!
It's really hard to find a "handy" person in Vancouver. Trade specialists are more easily found, but someone who can do the odds and ends is very rare. Mr. Handyman found me someone who could do those random odd jobs that finish the place. I'm very pleased with the experience. Our trades person was friendly and fast. I will use this service again~
Andrey showed up on time and fixed 2 exterior doors that we were having problems with. The doors open and close easily again are now realigned correctly. Great job!
I am very impressed by the great service and workmanship of the project that was completed. I had my kitchen cabinets / flooring and backsplash done by Mr Handyman. From the start it was handled professionally by Tim Boothman and his team. Alvin Los did an amazing job and I’m so pleased and happy with my new kitchen! Thank you so much!
Have used his service several times and have always been happy with the work, timeliness, and professionalism of all of the tradespeople and office staff.
If I need anything done, I will certainly give them a call again. Mr Handyman put up rods and drapes on both levels of my home. He was very professional, very pleasant and knowledgeable!
Patrick was very professional and helpful with our laundry room reno. Much appreciated! And a shout out to Luke for his responsiveness and professionalism in helping plan and arrange the work. We’ll be sure to call on Mr. Handyman again for future projects.
As a Property Manager, response time, communication with tenants and efficiency are crucial. I can highly recommend this company for quality services and getting the job done without issues.