Murchie's Tea & Coffee

Staff more interested in stocking shelf than taking an order!
Not friendly or customer related!
Not like "good ole days"!

Very helpful:) mom and I are enjoying some Lady Grey regularly thanks to your lovely lose leaf tea. *I think there is sugar in some kinds though, which is a bit unnecessary I think:) just my thoughts.

I love going to murchies tea as it is a treat for me because I don’t live in Vancouver. I always go to park Royal murchies. The other day I went there for my rose tea and lemon cookie. Two seconds after I pay and before I can gather my stuff the cashier says “you can go now”. I found that very rude and uncalled for. I won’t be back ant time soon.

Amazing tea and coffee, friendly and hilarious staff. I’ve been coming here for years with my mom and if anyone asks for tea recommendations, I send them to Murchies!

Great store with a lovely selection of tea at a great price. Small sampler boxes were only $4.95 for 10 tea bags!

Today October 18th in the late afternoon my friend and I visited your Park Royal location which I have used on many occasions to purchase tea, coffee and merchandise. I have always had a good experience shopping there as it is never over busy and the staff always friendly. Unfortunately today was not the case the staff member serving me today was very rude. When I went to pay for my items I called over to my friend to ask if she wanted a coffee, my friend responded I will get them I protested saying I wanted to get them I looked at the cashier as she is rolling her eyes at me and saying very rudely can you make your mind up before I ring this through. I left your store feeling annoyed that she had spoken to me like that. There was no reason for the poor attitude we received.

I’ve literally never had a bad experience here. I cannot express how fantastic their customer service is, not to mention the teas. I’ve never walked out of a murchies store without being in a noticeably better mood, every employee I’ve ever met for murchies is so so nice and helpful. They have a great selection of high quality teas for great prices and even online shopping is delightful- my packages always come within days of me ordering it and I’m just so pleased to have a store like murchies around.

The a fine jasmine compared to those in the city. Always in stock. Plenty of particular instruments. Grab a cup before your stroll in the mall.

Tea lattes were tasty. I wished they have tables and chairs for people to sit down and enjoyed the beverage. We had to sit at the mall bench.

Nice boutique for black and blend teas, available in loose leaf or tea bags. Descriptive packaging without confusing hipster naming. Very helpful staff without the sale pressure. I enjoyed the experience.