03 February 2024 15:21
I feel like seranading thats how good the service is and friendly people like Regina and Mike. The store is very neat and good pricing. Perfect store to look for musical instruments.
23 January 2024 5:10
Just bought new strings for my cello at Music Gallery. Excellent quality and a very good price. My cello sounds much better now.
22 December 2023 12:00
This store is very good. I bought my children’s teaching materials and some supplies here. The service staff Regina is very attentive and attentive, and everything is complete.recommend!
22 December 2023 7:49
Great service and great prices. I was randomly walking past the shop and inquired about violin for my child. Regina was most kind and provided a lot of information even when I mentioned I was just browsing. She was so helpful that I travel back here to purchase a violin. Thank you very much.
27 November 2023 21:32
Thanks to Michael who so ably helped me purchase the ZT lunchbox amp and get it to me here in Oregon. He was courteous and carefully explained all the customs rules. I was so impressed.

His customer support made me a big fan of your Museum Gallery store. Thanks so much.
27 November 2023 21:19
Excellent service, great choice of instrument! I was looking for a small travel guitar and found one. Regina was a great
help. If in west vancouver visit Music Gallery and Academy
06 June 2023 6:59
Very good collection of different instruments, great customer service and wonderful, knowledgable and polite personnel. We found this store the best in the town!
12 May 2023 3:24
A review long overdue. I have been a customer for almost 15 years now at Music Gallery. Bought my guitar and piano here. They have provided great service all long. Fast, reliable and above all honest crew. Patience is a virtue at Music Gallery! Always willing to help and reliable. I have referred many of my students here to purchase their instruments and will continue to do so as they have proven to be reliable, competitive and honest through the test of time!
22 April 2023 1:50
Went in looking for what I thought I needed-an amplifier for my digital piano. The staff were very kind to me and went through my options in detail. I felt guilty about the amount of time they spent with me testing the amplifiers especially when, in the end they told me I don't need something that expensive. They recommended something simpler and more affordable-a portable speaker. I was really appreciative of the time they spent with me, their kindness and honesty. I could have easily been influenced to buy something I didn't need at a high price. I highly recommend this shop!
03 April 2023 15:45
Michael was incredibly helpful regarding all my inquiries. He has extensive knowledge and experience regarding musical instruments, music lessons, instrument repair and provided me with top-notch support and assistance. I highly recommend The Music Gallery for all your musical needs.
31 March 2023 17:16
Michael is a great person himself, so knowledgeable and patient with all your concerns and questions about musical instruments.
We recently bought an acoustic piano from them, a Hailun HU120J, and he helped us a lot to find a good match with our needs and budget.
Your help and advice are appreciated Mike.
Highly recommended Music gallery, you will be in good hands there.
20 February 2023 10:56
Thanks Regina for your help in finding me the right flamenco guitar at the right price point. Great value pickup for me and your accomanying service was 5 star all the way!
17 February 2023 15:56
Amazing choices of musical instruments available. I went into the store looking for an Ukulele. Regina provided exceptional customer service experience and showed me all the options available for me to choose. I definitely recommend going to Music Gallery for any music related needs. Thank you once again to both Regina and Music Gallery for making the shopping experience a very positive one.
16 February 2023 0:03
After many research about different piano brands, finally, we bought a Hailun piano from Music gallery today. Madam Regina helped us to choose a perfect piano based on her experience and knowledge. She is also very patient with kids. I highly recommend this store specially if you are living in North shore and looking for a lifetime piano.
15 February 2023 6:58
Regina provide amazing service and really patience. She explained everything in detail. Here there are a lot of music devices, like guitar, piano, ukulele, etc. Highly recommended. Enjoy music go ahead.
28 January 2023 20:17
I bought an electric drumset with Regina and Charlie’s help. It was a floor model so Charlie helped me to pack it away and bring it to the car. Regina was very pleasant to interact with
13 January 2023 20:15
I went to Music Gallery on Dec 28 2022 looking for a ukulele. Regina was very patient and helpful. She let me try a few back and forth, played for me to compare the sound and gave me professional advice on which one to choose. After staying at the store for an hour and half, I eventually decided to pick the concert ukulele which sounded louder and happier, and of course more fit for my hands. Regina also introduced a beginner book and suggested me to do some self-learning before I went to the private lesson two weeks later. I did follow her advice, and started to read the book. I can't stop playing for a few hours each day ever since and now I can play "Sweet Sweet Home" while chanting. It is so much fun. Thank you Regina!
17 September 2022 23:54
I came in for a digital piano and the staff were very helpful - they were very friendly and went to generous lengths to ensure my needs were met.
01 September 2022 15:56
This store was recommended by our daughter's violin instructor. Her violin instructor went all around town to find a suitable violin within our budget for our daughter and found the perfect one at Vancouver Music Gallery. We went there to try it out and purchased the violin, a bow, and a violin case.

When our daughter brought the items home, we noticed that one of the locks on the violin case was quite difficult to open. I applied some WD-40 on it to try to make it open easier for our daughter and it slightly helped. Then a little after a week, the spring from the lock popped off.

We contacted Vancouver Music Gallery and explained our situation with the violin case and they were more than happy to exchange the defective case for a new one.

We drove down to VGM (we live in Vancouver) on a busy Sunday and spoke to Regina who showed us several different cases, all of which our daughter didn't like. Mike also came out from the back of the shop to help us look for a replacement violin case for our daughter. After an hour looking at different cases, Mike managed to find a violin case that our daughter liked and chose that one.

Mike and Regina really took the time to help our daughter find the right violin case.

Thank you, Mike and Regina, for your time, energy, and patience dealing with our daughter (plus our younger one).
27 June 2022 10:10
Best Music Store in West Vancouver! Bought an amplifier recently and a ukulele a few years ago and the service is top notch! Visit Mike and Maria you won't be disappointed!
05 January 2022 9:26
Wonderful experience purchasing my new digital piano from Music Gallery. Regina who assisted is a gem and the owner Mike was very careful with disassembling the piano to load into my small car. I would definitely recommend Music Gallery to anyone for their great service!
10 November 2021 16:09
I went to the music gallery to purchase a digital piano and Regina helped me so much in deciding what to get, she was so helpful and nice and answered all my questions and helped me choose a piano even though it was past her work time! Another one of the employees, Ehsan, also stayed past his work time and gave advice on how to put the piano parts in the car and helped so much in doing it! He also was so nice and polite! If u want to get an instrument, I totally recommended getting it from the music gallery!
24 October 2021 13:01
Regina is the most helpful person I have ever met. She stayed past her time to make sure I got my ukelele on time. I would definitely recommend going to music gallery, they have everything and the most helpful person with them as well.
19 October 2021 22:41
I had the best experience with Regina at music gallery. She was the best help ever from helping me to pick the right piano to also follow up with me after purchasing the Yamaha digital piano. She is very nice and care about the customer and even set up a phone call to answer some question about how to do the tuning the digital piano.
Regina is the best and I highly recommend her.
21 November 2020 13:25
The Music Gallery in West Vancouver has a very nice selection of instruments to purchase and offers lessons. I also had my guitar repaired, and the technician turned out to be a perfectionist, I am soooo happy! The staff is friendly, thoughtful, and experts in the music field.
04 November 2020 0:49
It was nice visit to this store. Owner was very professionally shows around shops. And My boyfriend had plenty of time to chose his life buddy guitar. Very convenient location from highway was bonus.
19 October 2020 4:04
I purchased a digital piano here over the weekend. Regina was a great help and accommodating. Will definitely recommend to friends and family for any of their music needs!
28 September 2020 13:17
I highly recommend this shop for your music needs. We went there on a recommendation and understood why it had been highly recommended. The Customer Service was superb. We purchased a 4/4 violin for our daughter, her first. The staff were very warm and friendly, extremely helpful and gracious and knowledgeable on the subject matter. They helped us try out various options and then pick the best one possible for her skill level and our budget. We received a great deal from them.
07 September 2020 16:23
Great experience! Michael, was very helpful and friendly.
I need help ordering a Yamaha bass that was difficult to find and Michael assisted me in getting this order placed and it was delivered for pickup in no time flat. Love my new bass, beautiful! Plays and sounds incredible.
17 August 2020 19:47
My son Sadra and I have a great experience with The Music Gallery. We bought our piano from them and are thrilled with the services that they have provided to us afterwards. We love the piano and we enjoy it alot. Thanks Ehsan!
03 May 2020 22:55
I purchased a guitar and amp online. Michael is very knowledgeable and did a great job of ensuring everything was correct, and arranged shipping ; which was very quick.

A vey pleasant experience overall.
13 April 2020 11:52
I just ordered a guitar through this store and can’t say enough good things! Both Regina and Mariah were super helpful! I will definitely be purchasing my next instrument at this store!
28 March 2020 7:32
I have just bought a baby grand from this store. Regina, the sales advisor, is a great person to talk to and get all your queries answered, particularly when you are new to music and buying musical instruments. She also helped us in financing, according to our needs. It was great that she kept our questions in mind and finding all suitable options for this purchase.
Everything from purchase to delivery at my place was smooth and well planned. Thank you!
24 March 2020 3:17
It's an amazing store. We've bought a beautiful ukulele all solid, and an amazing Roland Digital piano. They provide technical support to understanding your needs and goals as well as your budget. If you have music in your new years resolutions, you should consider to visit Music Gallery in West Vancouver. Tks Regina!
23 March 2020 20:30
If you want a guitar or piano. Highly recommend to visit there. I wanted to buy a La patrie guitar so kept going couple of times before I choose the one. Every time I go felt all staff are so nice and helpful.
I'm so happy that I could purchase the Canadian guitar with them. Thanks alot!
29 February 2020 19:29
Purchased a guitar from Music Gallery over the Holiday Season.
Mike did a great job of customer service - a pleasant experience.
I watched him assist an indecisive client.to help him decide what was the right choice - Mike was very patient, knowledgeable and a nice guy.
Good job!
12 February 2020 13:43
We ordered a benchworld artist piano bench and a wooden music stand. Excellent delivery and customer service!
20 December 2019 5:11
Dropped in to see if they had a couple of small consumable accessories that are not (yet) listed on their website. They had exactly what I was looking for, in fact a choice of several. The person who assisted me could not have been more helpful and accommodating while being very efficient. The location is very convenient for bus routes, and they do have that mind-boggling red light-up grand piano as a centrepiece that is worth seeing (I didn't ask the price!) at least once in your life. I would happily shop there again when the need arises.
02 November 2019 21:00
I’ve purchased my first Yamaha piano from the Music Gallery and could not be happier with their service. Their product knowledge and professional and caring customer service in addressing all my questions made for a great experience.
Highly recommend!
07 September 2019 17:19
I took my guitar here for some repairs and the friendly customer service and quick repairs were a welcome change. They have a beautiful store and the staff is very friendly and caring.
12 August 2019 17:39
This is the best place to buy your music instruments. Staffs are friendly. Ehsan, their manager, is a fantastic person. He goes above and beyond his responsibilities to address all of your concerns. When I was looking to buy a piano, for my daughter, he patiently explained all the qualifications of the different brands, so we could decide which one is the perfect fit for us. On the delivery day, he personally attended and made sure that piano is delivered and placed correctly. He did not stop there. Every time we go there, he happily helps us in maintaining our piano. Music Galary is lucky to have him. Ehsan, we gratefully appreciate your excellent customer service and kindness. Your kindness goes a long way.
03 July 2019 10:33
The owners of Music Gallery, Mike and Mariah, are two of the finest people I've had the privilege to get to know. They are truly loyal to their friends, customers, and family, and I would highly recommend them as a professional music business in our community. I have watched them grow and evolve over the last several years into something very special, and it is evident to me that character and integrity have preceded them. Thank you for your service!

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