Nagano Japanese Restaurant

I dont know what happened to this place. Did the owner change? The food is over priced, portions are small, food came out staggered by the time last person’s meal came out, rest of us were done. This used to be my go to place, we wont be back

I want to give a huge shoutout to Vicky, our server, at Nagano! She was amazing, very hospitable, and presented amazing service. The food was great. 13759596/10 recommend

I heard that there was a chicken restaurant, so I came to eat it with my kids. I ordered a variety combo and beer, and it was nice to be able to try everything without worrying about the menu. The visuals, taste, and service were all great.

I like everything here. I can recommend this restaurant for everyone who are looking for special atmosphere and family/friendly staff. Thank you for hard work!

I'm visiting BC from Ontario and my host and I came here for supper on a Wednesday. First time for both of us.
The dining area is very simple and very clean, with booths screened from one another for privacy. We were greeted immediately and shown to our booth.
We ordered a few dishes to share, both sushi and cooked food, as well as some green tea.
The waitress was very gracious and friendly and made sure to explain that some of the dishes ordered contained possible allergens (not an issue for us).
The food arrived quickly and it was plentiful. It was also delicious! We both thoroughly enjoyed every single thing.
The waitress checked in with us just the right amount, refilling our tea as needed.
When the bill came, I was very pleasantly surprised by how reasonable it was, given the very good quality and generous servings. As we were paying, the waitress asked if we had enjoyed our visit and hoped we had, as she was new and in training. We assured her we had and that the service was top notch.
My only regret is that I'm going home soon, because if I lived here, this restaurant would be in my top three of go-to places.

Our server was so so sweet and helpful. The edamame was on the house, and it was good! So that was awesome.
My meal was lacklustre: the gomae was saturated in peanut sauce meanwhile the maki roll had almost nothing in it making it almost too dry to eat.
I was told by the people I was with that their meals were decent/good. One had a house roll which was ok & they liked the gyoza. The other had chicken teriyaki and said they quite enjoyed it.

My absolute go-to spot when i’m in coquitlam! Service is so friendly and sushi is delicious.our waitress recommended the uni and it was incredibly fresh and tasty.portions are generous and completely worth the price.will be back for sure!

Wow! This raises the bar for quality of sashimi and Japanese food. The service was friendly and the food was top notch. I had dishes I didn’t know existed. Herring with roe and sizzling scallops were new experiences for me and I loved them. I will definitely be coming back and bringing my husband for a deli shoots date night.

A go-to Japanese place in the area. Despite the difficulties in the restaurant industry and the challenge of inflation, the high quality of their food and serving sizes have stayed the same.

Great place. Good service. Friendly environment. Clean place. Just a great place to have sushi and sashimi dish. Love this place.

A little night owl secret in coquitlam.this is one of the few restaurants with gteat food open till 1 am. So the great sushi, teriyaki and other Japanese deliciousness are a staple food for those of that like the mid night snack.

The experience with this place has been great for many years until yesterday. I ordered several dishes for dinner guest from Nagano Sushi since this place is well known for quality dishes. And even though it is a bit pricey, but worthwhile based on how they deliver dishes to customers.
However, the quality of roll I received yesterday was terrible as I posted. I talked to a staff over the phone and sent them photos of rolls. The staff told me they can credit back just for negitoro roll only out of $170 of orders. The staff also mentioned all other rolls were looked ok for them.
I wasn't happy how they come back with their product since I know how their plates usually look like. I also was surprised that they are proud with theses roll presentation. It was definitely “I did not get what I paid for”, and I need to consider other options for my next sushi plates.

The sashimi was yummy and fresh. The waitresses were really nice. The sushi man was friendly too. But please hire more workers! The waitresses were super busy as well as the sushi man that they were working non stop and I felt bad for them with how busy they were. Very friendly service and fresh sashimi

We loved the food and our waitress yesterday night was amazing, everyone was so kind and made the experience even more pleasant. We will for sure go back.

We came here when the dragon roll was magnificent. It was also 12.95 in 2005; which was a lot of money back then when a roll was 3.25.

It used to be a large roll with lots of caviar and eel sauce that you could easily share one between 2 people as a snack.

We came in today and ordered it and there was hardly had any caviar on the roll and Unagi sauce and no mayo. It was good tasting though although not very big rolls for 18.99

We also had the Rocky Point Roll which was real crabmeat topped with scallop and caviar. The 6 pieces were large but it lacked sauce and did not have much flavour. 17.99

We also had the House Roll which was very tasty and a good size; a deal at 7.99

We ordered the deep fried banana with ice cream which was 2 scoops of ice cream over pieces of deep fried banana drizzled with chocolate sauce. It was lovely.

I was irritated when the price on the menu was 9.99 but when the bill came it was 10.99.
So I mentioned it to the waitress and she said she would fix it. But then another woman came to tell me they haven't changed the menu because it costs too much to make up new menus.
I responded with, well just put a little sticker with correct price on the menu.
The kicker is she did not offer to correct my bill which surprised me. Needless to say, I was not impressed.

The quality of the food is good overall.
It's just the special rolls were rather expensive for the size of the sushi rolls.

Unfortunately understaffed and takes long to order. I sympathize as there is a shortage of workers. I hope they can fix it and I'll change my rate.

Food was delicious and service was very good in the beginning but when there was a problem with my second bottle of beer having a strange taste and told the nice lady serving our meals about it, she never came back to resolve the problem and instead another lady took over. They even tried to charge us three bottles of beers when I only ordered two bottles. I would still consider going back here but only if they will improve their service.

Mixed tempura had some imitation crab leg, the veggies were fine otherwise.
Some rolls had mayonnaise rolled with the cucumber, a little odd to be used as an ingredient for that type of roll.
Not very satisfied overall for a first impression and interesting menu, would not order from here again. Disappointing.

I personally liked this place.menu options are very good.the Chirashi is a must eat at budget.
Looking forward the Omakase
The staff very very friendly and the place is open until late night!

Definitely have had better and more friendly service in the past.
Some dishes were not the proper temperature when served.

I went alone because none of my friends wanted to join me but they were still kind and the food was great. They even gave me something on the house. Idk what it was tho

The Coolest sushi restaurant ever! I am a huge sushi fan - and I Am extremely picky about sushi restaurants — this said Nagano was one of the TOP sushi spots I have ever been to super fresh, extremely fun and very trendy with an amazing Japanese fusion ️ thank you Mr. Pae for such an incredible experience?
I would just let Mr. Pae decide what’s on your menu

Poor service, food below average for even supermarket sushi. They could knock 60% off the price and still be over-priced.

I understand it's Father's Day and a very busy time however, if I'm going to spend my hard earned money on below average food when I'm expecting above average, it makes me very unhappy.

Never had such gross food in my entire life. 17.99 for 6pieces over flamed fish singe. 18.99 oden for couple pieces fish balls. I have to admit I must be a sinner that God punishes me like that!

Nagano is THE BEST SUSHI IN THE TRI CITIES! The food is always so fresh and delicious. We don't eat at any other sushi restaurant in this area because we know it just won't be as good (we've tried. But we always come back to Nagano!) We order here quite often, and they always give us a little bit of extra inari nigiri (my personal favourite!)
A great place to go for vegan sushi options!

Some of the most fresh and delicious sushi in the lower mainland! I definitely recommend checking it out! The owner very often works as one of the main sushi chefs and the service is always friendly and so helpful. It has very welcoming and fun environment as well. I love this place!

We had a phenomenal experience at this restaurant.
The sashimi was carefully chosen and the portions were quite large compared to other places.
The staff is very friendly and helpful with suggestions and we are excited to visit again!
Thank you, Angela!

I went in and was seated but left before I ordered. Felt understaffed and the staff that was there was rude. I waited for like 20mins with out having anyone come to take my order before I left.

Love the atmosphere, the service is great, staff is friendly. A great place for a date night or out with friends. 100% recommended this place.

Came here for the omakase choice B, was not disappointed; the amount of food for the price point is definitely worth it. Sashimi choices by the chef were fresh, the rolls and appetizers were filling, and tons of flavor with every bite.

Dessert at the end was also fantastic.

This place is not as "welcoming" as most of the Japanese restaurants that I have ever been. Me, my wife and two boys had lunch here on boxing day and no one else was here, except 2 customers that came to pick up their food and left. As we finished looking at the menu, and have decided what to order, the server forgot to mention that the bento is not available on Sunday, so we had to take a look the menu again. We ordered regular tempura, and they gave us seafood tempura instead. I had to asked the server for water since both my wife and I never got our water. Again, these are small mistakes that perhaps acceptable if the restaurant was full. But knowing that there was no one except four of us, made this blunder a bit annoying. So I would not be bothered coming here anymore obviously.

I reside in Maple Ridge, a 30 minute drive from Naganos, a place with sushi restaurants on every block in the downtown corridor, and I still choose to make the commute to Naganos every time when I want sushi.

I have been eating sushi since I was a young child, and I can honestly say Naganos has the best sushi I have ever eaten in my life. I am a firm believer in fresh quality of ingredients over everything when it comes to eating out, and Naganos reflects that in their quality of meats. You will simply not find a place with fresher food, and I will stand by that forever. I've gotten to know the staff & owner Mr. Pae very well, and every time I step in the restaurant they always greet me with a friendly attitude, up-beat demeanour and deliver impeccable service. This is hands down the best sushi cuisine I have had out of the MANY I have eaten at in the lower mainland; I recommend this restaurant to ANY seafood enthusiast looking for their next excellent meal.

A note to add: The workers wear masks at ALL TIMES, have digital menus to avoid potential spread of germs, and are VERY diligent in wiping down counters promptly after guests leave. Cleanliness is TOP notch at this joint, make no mistake!

Below are my two favourite dishes at Naganos: Salmon oshi & rico rico:)

Nagano is the place to go in Coquitlam. Vicky is the best. Treat her well. And mr Pae is a great sushi chef and drinking friend. They are awesome! Always a good time and we love them. Cheers!

We came in at 4pm ish. It wasnt a busy day and we were the only ones there. I asked if there was a smaller bento coz we just missed the lunch one and she keeps on saying dinner bento with a haste full voice. I asked for forks and gave me a horrible dirty fork and when i asked for a new one she was full of attitude slamming the forks on our table. We were so disappointed with the service.

I love this place. I moved to Saskatchewan and any time im home I eat here, you have no idea how good their rolls are. So fresh and so yummy, even writing this I'm craving some raw fish. Eat here you will love it!

After we sat down, they gave us a plate that was previously used by others with leftover food.we were shocked and disgusted especially during covid