National Car & Truck Sales

They let me pay to reserve a car with a visa devit but told me I needed a credit and did not refund me.

It was great pleasure getting help from Bobby when my spouse and I came to buy our car. He was friendly, informative and knowledgeable. He made buying a car so easy.

Top class experience with this no hassle company. The vehicle listing was accurate and all fees explained upfront, no surprises. Bobby was very flexible with my requests and at no point applied pressure tactics to get the sale done. I will be contacting Bobby or David the next time I'm looking for a car. It was a pleasure from start to finish.

Amazing sales staff. Knowledgeable, friendly, helpful. David and Bobby were great.
I recommend National Car sales at 195 Pemberton Ave in North Vancouver, I am 100% satisfied with my Hyundai Elantra that I purchased. Thanks again guys
Andre

I traded in for an eye-catching Toyota Hatchback from National Car Sales. It was an amazing experience dealing with both Bobby & David. These guys were very helpful in getting my car trade-in quick and simple, as well as providing excellent customer service during and after the sale. Their prices are better than other dealerships. I would highly recommend this place for car buyers. Thanks again Bobby and David for your services.

So mean the person who helped me. I was trying to return the vehicle a day in advance and because was 1 hour after he refuse to give me my money back. Roy was the mean one.

Great service from the beginning. Very kind people. They even sent me a set of spare keys later on.

Hi Bobby:
Just a short note of appreciation for all you did to making the purchase of our 2019 Hyundai Santa Fe SUV easy-peasy. From the way you detailed the SUV, the price, the trade and even down to the travel allowance so that you made the trip from Vancouver Island very worth while. We recommend National Car Sales to anyone looking for a car or SUV.
Cheers,
Ken & Marilyn

We are really happy with our 2018 Hyundai Elantra. Bobby was not at all the high pressure car salesman type that you hope to avoid. He was nice, straightforward and put us at ease. We checked out other cars at other lots and went back to National. Bobby also found us a second key to the car and fedex'd it to us which was really awesome since that was going to cost us about $300 more. Thanks BOBBY!

I purchase Nissan Rogue but tire routers is bad but how come they done the commercial vehicle pass without routers. Mr.salesman said it’s not safety concerns. I mean really

I bought an Elantra and I had a very good experience and this place had an excellent customer service. David and Bobby helped me and guide me during this process, very kind people and I absolutely recommend this place.

Just purchased my car and want to say thank you for making my purchase so easy! Bobby explained and provided all documentation for the vehicle.the service from both Bobby and David was great!
Thanks again and I love my Versa

Hands down the best car buying experience I've ever had! This is not your typical Car Sales Dealership. I was looking for a newer vehicle, something good on gas but didn't want to spent a ton of money. National Car Sales was selling there 2017 Hyundai Accent Fleet Inventory which was one of the cars I had on my list and they had by far the best the deal. We called ahead and then met David the Sales Manager, he was super knowledgeable and answered all or our questions about the vehicle. We took the car for a test drive and I liked everything about it except but that there were some noticeable scratches on the bumper. He said he would have Bobby his Sales Exec.call the Body Shop on the following day on Monday to see about having it touched up. There were some other people wanting to buy this same car while I was there but David said he would place a SOLD sign on the car and not show the vehicle to anyone else until he heard back about getting the scratches touched up.

So the next day I get a call from Bobby Der with an update that he has arranged to have the scratches fixed up for me at no additional cost. I was super impressed because I know they could have sold the car to someone else for the same price as it was.

There was bit of a delay at the body shop due to Covid they were short staffed, but Bobby went out of his way to keep me updated with a phone call or text on the progress. When the work was completed I was absolutely amazed, the bumper looked brand spanking new as did the car! Bobby had the car thoroughly cleaned and detailed for me, even gave me a free touch up pen. He lined up his insurance agent to be there ahead of time, so it made the transaction super fast and easy. Then he even called me 3 weeks later to follow up and see how I was liking the car and that he was going to be sending me an additional key in the mail via courier at no charge.

I'll I can say is wow I'm impressed with my car buying experience from National Car Sales in North Vancouver. This is not your typical Car Sales Dealership, these guys are honest, friendly, knowledgeable offer the best price on there used inventory, their vehicles are well maintained with all records, transferable warranty, car fax, no pressure sales, no BS, no hidden fees and they go above and beyond to make sure their customers are completely satisfied with there car purchase.

I've rented cars from National in the passed and have always been happy with the service but my recent car buying experience from them absolutely blew me away. So if your in the market to buy a newer (used) vehicle I recommend checking out National Car Sales first.

Had a great experience purchasing a Hyundai Elantra from here last year. I went to several dealerships in search of a used car and found that unfortunately, many seemed to really railroad me into one model, pressure me into a making a choice on a limited time, tried to excessively supervise or control my test drive experience, or seemed disinterested in working closely with me if they didn't seem to think I was an easy sale.

By contrast, Bobby at National Car Sales was a great representative who showed me plenty of options, never pressured me, and he gave me all the time and space I needed to test out the cars (on multiple visits) until I was comfortable with my choice and purchase.

After visiting 4 other dealerships we were super discouraged by the lack of customer-oriented service in the lower mainland. National Car Sales came highly recommended to me by a family member and I am happy to report that I was not only successful in finding a car I love, but Bobby was incredible! Accommodating, knowledgable and friendly, I never felt pressured into my decision and was happy with the price I paid given the current market. Will certainly be coming back in the future!

Bobby was very knowledgeable and helped me find my Kia Soul. I’m in love with car. And he’s very helpful with tips and tricks.

Had a great experience with Bobby Der in buying a 2019 Kia Sorento. He was helpful and professional and made it easy and exciting for me to buy the car. Very pleased with this transaction.

Dealers Beware! We purchased two trucks just a couple days ago. We were not notified of any condition issues. We were told their policy before releasing trucks is to have full payment. And upon arrival we notice thousands of dollars of damage and paint repairs. We cut a cheque for $90,000 dollars for both trucks and were only asking for $700 to make paint repairs to a tailgate to make the truck sellable.

We asked the sales person (Bobby) and owner of the north van location to at least work with us to remedy the situation and both flat out refused. This is not how myself or any of the stores we currently deal with do business so I had to share so buyers can be forewarned.

Bobby Der helped us with purchase of a Toyota Corolla Hatchback. The overall experience was great. There was no pressure. They are very casual. All the cars were kept very clean in and out in the lot. I had been to other new car dealers shopping too and many used cars were surprising not cleaned at all. Bobby did all the pre and post sale follow up items as promised. I would definitely recommend Bobby and National for car purchases.

Bobby Der provided me with amazing service. I purchased a Volkswagen golf 2018. The vehicle is amazing and was in great condition. Bobby was very helpful and flexible on the price.

Awesome experience for sure. We came from out of town and these guys went above and beyond. I send anyone I know looking for a vehicle here. Good cars, in good condition, for good prices. We dealt with Bobby and we will again for sure:)

Bobby, David and their team were extremely kind during the whole process. No pressures to sell as in dealerships. Highly recommended!

I just purchased a vehicle from Bobby Der at the North Vancouver location. I had an excellent experience, and got a good deal on a car that my mechanic confirmed is in excellent shape. Compared to the clunker another dealership tried to sell me (while employing the usual "Used Car Salesman" tactics), I think I had a good experience. If you're in the market for a used car, I would say National is worth a look.

I was interesed into buying Toyota RAV4. I talked with Bobby and made appointment to see the car. After I checked I asked for discount and he offered me $500 off + additional key fob. I'm happy with this deal and highly recommed National Car Sale.
Best,
Mickey

If this place still exist when my present car expires, I decide that I WILL NEVER BUY A CAR AGAIN FROM A DEALER!

My daughter just bought a car here together with me. Because we went searching at car dealerships before she found this place, there was a huge difference in attitude of the sales staff. Note to the ownership of National Car Sales: Bobby Der is a gem!

My wife and I had a very pleasant experience with Bobby at National Car & Truck Sales, North Vancouver. He is very honest, supportive, and helpful that helped us to find a car which fits in our budget range and in a good condition. Although we were a little bit skeptical to buy our vehicle from a rental company, his advice helped us to make a good decision and we are so happy for our purchase now. We highly recommend Bobby to those who want to have a great experience in buying a car. We are looking forward for having another purchase with Bobby, hopefully very soon!

This was a great experience in car buying for sure! I was a little skeptical at first because I hate "used car buying and the pressure sales" behind it you find at normal dealerships but Bobby was very friendly and helpful and very accommodating. No pressure sales at all. I took my time and found the right car for me and there was never any pressure to just buy something. I went back a few times to test drive a few different ones before I chose the one I liked and every time Bobby was very accommodating. I am very happy with my vehicle and the service I received here. I would not have any hesitation recommending these guys for your next car purchase! I found them to be priced very reasonably as well. Overall it was a very pleasant experience!

I had a great experience at national car sales. Bobby helped ease any concerns I had and was very open and honest about everything. I truly trusted him and did not feel pressure unlike at the dealerships. I am very happy with the car as well!

My experience at National was wonderful. Bobby is a lovely, no-pressure sales person, he made the whole experience a breeze from start to finish. If you’re going to get a new car, I can’t recommended National Car Sales enough!

I just purchased Hyundai Accent here. Bobby has been easy going and accomodating me nice through out the whole process. The car looks brand new too, so I am pretty happy with my purchase. Would definitely recommend!

Excellent service. A very good place to buy a near new car. Bobby was great and made sure to make the process efficient and the experience enjoyable. Highly recommended.

No pressure sales. Bobby was very helpful and answered all my questions. Brought the vehicle I was purchasing from Vancouver Island. Traded in my old car and bought a compact SUV which I’m very pleased with. National car sales was recommended to me by a friend and I will recommend it to others. All the details were dealt with onsite. Overall, it was a good experience.
Thanks,
Lynn O

Bobby was fantastic. Very relaxed, no pressure and able to browse at our leisure. Bobby brought our chosen vehicle over from the Island for us and made the whole process so smooth and easy.
Would highly recommend and will be returning.