Neos MedSpa and Training Institute

Kelly offers a calming environment while paying special attention to you and your individualized needs. I have tried a variation of the treatments she offers, bought gift cards and products to family and friends and its always a great experience.
She always goes mile for you and is genuine in wanting you to have the best experience and results.

Kelly is amazing! Great service, awesome products and treatments are top notch. She has a lot of deals and offers through out the year as well so its nice if your on a budget.

Neos was a great find for me. I’m finally taking care of my skin. Knowledgeable and excellent service. Also great followup which I appreciate. I highly recommend Neos!

I've had and been having a great experience with my Lazer hair removal. Kelly is so knowledgeable about her job, and so kind and patient with your questions or concerns. Her office space is so clean and refreshing. I highly recommend coming into to see her for all your hair removal and skin care needs.

Kelly calmed my first-visit nervousness and made me feel well taken care of. The laser removal service was SO much better than the waxing and sugaring services I've experienced before. It's faster, less painful, the pain doesn't linger after, and if you get a bundle deal with multiple visits it is cheaper too! Plus unlike waxing, you're supposed to shave between visits. So, you don't have to spend weeks with hair you don't want. 10/10 would recommend.
Will update with results.

Thank you to Kelly and team at the Neos MedSpa and Training Institute for your level of commitment and value provided, not only to your clients but also to your models! I had a new perspective of the expertise from lead practitioner Kelly, as she instructed one of her skilled students to treat me with a premium and custom facial. The environment supports learning without taking away from the clinical benefits one can receive through any of Neo's treatments. If you're wondering about learning more as an aesthetician or even a good place to receive custom services for your skincare concerns and goals, highly recommend you think of starting here.

I had a pure facial as part of a training session for a student. First off the salon is very clean and inviting with nice displays. The treatment room was large and comfortable. The facial was relaxing and professional, as was the whole experience from start to finish. I also got some great product recommendations. Thank you so much, I will def be back.

I am always happy with the friendly professional service I receive from Kelly. She takes time to explain each procedure to me in detail and I trust her with my beauty needs

Kelly is wonderful. She’s very kind and professional. Hands down the best experience I’ve ever had
Kelly kept in touch with me by text and will answer any questions with knowledge and confidence I’ve had 3 treatments and definitely going back

Kelly and Melonie we’re wonderful! I was visiting Kelowna from Toronto and they squeezed me in for IPL and a facial upon fabulous recommendation from one of their clients. I have had this work done many times over the years but have never had such excellent results! I wish I could bring them back to Toronto with me! Thanks again.

I just can't say enough about the training I received at Neos MedSpa. Kelly is amazing! She is so knowledgeable and genuinely cares about her clients and students. She is very thorough in her teachings and goes above and beyond to make sure you are set up for success, sharing trade secrets along the way. I highly recommend the training at Neos!

The Neo's team are Rockstars. My skin was scarred from acne when I was younger and I also suffered from pigmentation. My skin is now flawless through my incredible treatment plan and the products they prescribed to me! They are very education-focused, and a blast to be around! Not to mention their services are an awesome value!

Kelly is amazing at what she does! She always knows which procedures are best for my skin. She is very professional, knowledgeable, friendly, and accommodating! I definitely recommend Neos!

I Just had another great treatment with Kelly at Neos! Kelly is welcoming and puts in the extra effort to help me feel comfy, cozy, and relaxed. She already has a wealth of knowledge but continues to expand it and come up with creative ideas. Today, I was treated with a numbing technique that worked like a charm, quiet relaxation time and a wonderful cooling mask at the end. She took the time to review and explain my progress and then we refined my treatment to achieve even better results. I feel like my experience and results are just as important to her as they are to me.