05 November 2023 11:21
Amazing service, and the quality of our passport photos was great too. Please consider local businesses first if you’re looking for professional photos in New West.
24 October 2023 6:30
Always great friendly service. Best place to get your photos/canvas or memorabilia printed. Highly recommended!
30 September 2023 4:34
Excellent experience with Al, getting my 6 month old’s passport photo. He was awesome with the baby (and Mom!), great set up and direction to make it quick and painless. Highly recommend supporting local for any passport photos, but definitely for your baby!
28 September 2023 0:22
Superb community business. The owner, Al, is professional, curteous and provides excellent service.
16 September 2023 19:15
Just walked in for passport photos-it was quick, easy, and the owner is very nice. Consider supporting this local business rather than going to somewhere like London Drugs for photos or printing.
26 June 2023 15:38
I had two photos from the ‘60s that needed restoration, and I’m so happy that I found New West Photo Lab. They did a fantastic job, and these photos will make a lovely sentimental gift. I highly recommend them.
27 May 2023 20:49
Quick, polite, and knowledgeable!
I definitely recommend you get your passport photo, PR card photo, etc done here:)
Will surely be referring people to them!
20 May 2023 9:38
I had my child's passport photo taken here and I am super pleased with the results. The photographer was very patient and really took his time explaining to my child, since it was important to get a neutral face for the photo. Highly recommended! Would be back for sure.
30 April 2023 2:48
I would give this place an 6 out of 5 stars if I could! We’ve been trying to get a passport photo done for my baby and have gone to 4 other places. This is the ONLY place that was able to snap a photo of him quickly and efficiently. It took literally 15 seconds to get the shot. The owner was so thoughtful and friendly! He even gave us a free 4 x 4 copy of the passport photo as a souvenir. So sweet! I will definitely be coming back for when we have to renew any other passports in the future!
24 April 2023 8:54
Great quality prints!

Recently got a wood wall print for Valentine's Day and it came out perfectly.

On top of that, they actually got it ready by the big day I requested they had expedited it thankfully. I so much appreciate this as it was my mistake to not prepare ahead of time since wood mounts take longer than normal prints.

Thank you New West Photo Labs
20 April 2023 23:37
Very friendly business owner Almir and very knowledgeable on the various standards that need to be followed for passport or visa applications to different countries!
23 March 2023 4:59
Very nice guy. Even though it's not his business part, still helped me with prinouts out of kindness.
20 March 2023 17:25
The owner was very friendly and accommodating to my needs. Very fast and efficient service! I was there for less than 10 minutes. Thank you kindly.
18 March 2023 4:06
The store owner is friendly, patient and knowledgeable. Great prices and also very accommodating for passport photos. Was able to get our baby/toddler’s photo done during the first try (after we tried 5x at London Drugs). We will definitely be back and supporting this business!
05 March 2023 18:15
Great and fast service for passport photos. You will get the photo on spot with 15 mins. The owner is so kind that he even gave my kids a free group photo:)
23 January 2023 7:16
Al, is not only a scholar and a gentleman. Al is also a very fair and classy guy. This is reflected in his customer service to a very high degree. I have been using Al for my printing needs for well over 10 years and I have always been more than satisfied with his quality of work and his prices. Al has knowledge that is far, far superior to any of the big retail outlets. So, if you need any printing done whatsoever, I strongly suggest going to his photo lab for all of your needs. Regards, gerry baker
15 January 2023 4:32
Had a wonderful experience here. Great customer service on the phone and in person. Very polite and friendly. We walked in and he was able to retouch a photo for me, print it, and frame it for me within half an hour. Along the way he showed me his work, explained what he was doing, and made sure what he was doing was exactly what I wanted. He emailed me a digital copy and even made me some little wallet sized photos. The price and quality were superb. Extremely pleased with the service and final product. Thank you for helping to make a great Christmas gift.
02 January 2023 7:17
Interaction could have been in more polite and friendly way.

Edit: the photograph size for baby passport was not proper. It didn't match the standards.
20 December 2022 11:09
Incredibly sweet and kind business! The gentlemen present did not charge me for my resume printing and instead wished me luck! God bless!
19 December 2022 11:38
Had a great experience. Needed to get a photo taken for my Canadian PR card and the owner was aware and quick to guide. He is professional and yet very pleasant.
28 November 2022 14:34
I would not recommend for baby passport photos. I made the mistake of paying before I saw which photo he chose. And when I requested he retake the picture he refused. That is terrible customer service. If the photos are not accepted I'll just go elsewhere for new ones.
16 October 2022 21:31
If I could give 10 stars I would! He is super professional and friendly. Took my 2-month-old passport photos today and the service was phenomenal. Great price and amazing product. Definitely my place to go.
23 September 2022 22:40
One hundred percent proper studio, zero disappointments.

Don’t spend time getting your picture taken in stores where they also sell hamburger buns and machine oil. Come to this small, cozy studio and be treated as the king and queen, while laughing with the friendly staff.

They are knowledgeable in requirements, they even showed me size of the picture and how it complies with the passport regulations and they got my acknowledgment for every step along the way.

Helpful, professional and friendly is a hard combination to find anywhere these days, skip the others, these guys rule.
19 July 2022 15:12
Amazing and fast service. Al was great and he got me exactly what I needed. He also taught me how to use the online system to order my prints directly.
04 July 2022 12:00
Wouldn't go anywhere else for photos ever again. This is the best place hands down. The owner is very knowledgeable and helpful!
18 June 2022 1:57
Quick, professional and quality service. We recently switched to having our photos printed here because the owner makes the images truly pop!
10 June 2022 22:08
I came in for photos for my US visa. The owner was polite and the turn-around time was quick. I appreciated that he offered to put on his mask during my service (even though it didn't matter to me personally). I sent my application off today - photo looked clear and I am 99% certain it will be accepted. Otherwise, they offer a free redo if the photo is returned. Can't complain.
01 June 2022 7:47
Amazing service! They squeeze me in last minute! They are very accommodating and professional! The quality of the picture are far more superior than any ups/ London drug and other stores like that.

I forgot the guy name but he's so kind and nice to talk to him, told me a bit about Europe and thier other services they have, they can make you photo album! Which is neat the quality of it is grate too and would be grate birthday gift! It would be meaningful gift and I highly recommend!
25 May 2022 22:22
I’ve passed by the place a hundred or so times, while riding the bus to the New West train station, so I didn’t think much about it. But like everyone else in the lower mainland I need passport photos quickly and figured I would support local. Service was brilliant - accommodating, professional and top quality. The owner was able to churn out a set of passport photos in about 15 minutes, which felt far more secure than having someone at the big chains do it. I’ll probably look to switching over my photo printing to these guys. Great service and I would highly recommend.
23 May 2022 23:34
I could not be happier with either the service or the photos I received. The owner was both friendly and very professional, the passport photos I needed were done both well and quickly, and the price was even good. Absolutely top notch and highly recommended. This will definitely be my first stop for any photo-related needs in the future.
19 May 2022 9:59
The guy was very friendly, on time, easy going with our 6-month old baby and provided good quality photos! Totally recommend!
09 May 2022 8:51
The service was perfect. We went there all the way from north vancouverto take our daughter passport picture because a lot of our friends with children mentioned he was awesome and it was great indeed. Thank you for everything. Will come back for sure!
28 April 2022 12:52
Allen is highly professional and friendly. Photo service is great and quick. Took me no longer than 5 minutes to get everything done.
13 April 2022 1:35
Amazing quality photos. Quick service. Super friendly owner. 100 percent will be going there for all my photography. Thank you!
02 April 2022 10:14
Best Photo Lab In New Westminster - highly recommended high quality photography and great customer service
30 March 2022 14:33
I've now had the pleasure of using New West Photo Lab for a few fine art prints. Al was extremely friendly, patient and knowledgeable in helping me select the right type of paper for my fine art prints. My expectations have been exceeded each time and I couldn't be happier with the end result. Thanks Al!
29 March 2022 21:27
Very professional and experienced photographer. Will definitely recommend for any photography needs.
23 March 2022 2:10
Great service! Owner is very caring and attentive. Passport photos came out great and very fast. Highly recommended!
16 March 2022 13:07
Highly recommend! Had passport pictures taken for a two month old and the owner, Al, was super patient and took his time to get the perfect picture for our restless baby. Al is clearly passionate about his work and went above and beyond to make sure he delivered a high quality service and outcome!
18 December 2021 20:07
So glad I discovered this place! Easy to use online ordering system, super fast high quality printing. Service was also very friendly.
09 December 2021 16:22
Great service! The person who took our headshots made sure to double check the pictures for correct size.
21 November 2021 18:36
Came in for new passport photos. Staff were professional, friendly and the photos were well priced.
02 November 2021 11:37
I wanted to print some photos from a wedding I photographed as a gift to my clients and London Drugs did a really disappointing job. There was a magenta colour cast to my photos and they were underexposed. They looked nothing like they did on my calibrated screen.

I was in a hurry and called New West Photo to see if they could do a bit of a rush job for me, and they were so understanding and friendly with their communication.

They printed my 4x6 photos quicker than expected and the colour output was fantastic!

I would highly recommend this small business to anyone for their quality prints and super friendly and caring service!

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