27 April 2023 15:37
Go here if you want to feel like less of a human being because you're not a plumber. Seriously, you will be talked down to like a child and corrected for not using the right terminology. Most businesses are happy to make more sales and help their customers at the same time. Not this one. They seem to exist to put you in your place and make you regret ever trying to fix or install something a plumber might do.
16 December 2022 19:22
I asked for guidance on what parts I needed for a repair, and instead was grilled with belittling questions and challenged on my capacity to do the job. I left empty handed and won’t be back. In sharing my experience with colleagues, I have learned that my experience is not an uncommon one from this business.