North Shore Bike Shop

Best service that can be found anywhere. You want to buy a $10k bike, or get an old beater fixed up good enough to commute- they'll treat you just as well either way. They know what they're talking about, but aren't pushy in any way. You're safe to take their advice every time.

Bought a bike here and got a great deal. Follow-up service has been excellent, shorter turn-around than other local shops and I continue to get good discounts on parts.

Easily my favourite bike shop in Vancouver - best service by a long shot!

I took my son's bike to have the handlebars adjusted. He grew a lot while he was still learning, and I didn't have the right tool to do it on my own. The guy who helped me at the store lied to me and said that no bike adjusts the height of the handlebars, I found that information very strange, I went to another cycle on the same street and the guy adjusted the height of the handlebars in 5 minutes and didn't charge me anything. I just don't give less stars because there's no way.

Lucas was very nice and helpful. He listened to all of my problems and gave me tips to maintain my bike brakes and tire pressure.

Limited knowledge of non-standard scenarios.

On my first visit I bought some accessories and asked whether they serviced gravel bikes. They said yes-although they sell only mountain bikes, they service all kinds.

The next week I brought my bike in and explained that I wanted to upgrade my drive train but wasn't sure what I wanted, because the options were confusing to me. I suggested that I was considering a less-common combination of shifters and derailleurs, but wasn't sure it would work and needed guidance.

The desk staff and mechanic both seemed unsure also, and told me to go and find another bike store.

Awesome bike store, they have a great selection of bike products, and so on. Nice staffs and service.