29 April 2021 8:35
I'm in the car industry, and I would sooner go here than a mercedes dealership. Victoria is extremely knowledgeable
29 March 2021 21:46
Amazing experience with Victoria and the team at Norwescan. Got a PPI done on a 2013 S550. Victoria was very patient with me and explained all the deficiencies along with what work I can expect to be doing to the vehicle should I choose to buy it. I did end up buying the car!

After putting a timeline in place, Victoria walked me through what maintenance and repair items we'd need to do in the next few months. I even asked if we could do some work which she deemed unnecessary and said to monitor/do later.

As someone without a whole lot of car knowledge, I still never felt rushed or taken advantage of and would definitely recommend Norwescan to family/friends.

Thanks again Norwescan!
20 March 2021 7:56
The work is top notch and the staff are professional. They will always be my first choice for service on my car.
23 February 2021 14:07
My second visits with this establishment since summer of 2017 with my 2004 Benz E320. First visits was to reset the SBC counter to get rid of warning message displayed on the dashboard asking to visit workshop and repairing of rear third brake light not lighting up. As I have been researching around, only a handful of mechanic shops will touch any Benz SBC. Victoria and her crew reset the counter and the brake light without any issues. My second visits was just last week (three years after) with brake failure related to SBC unit (not related to counter resetting from my first visit). Had the car towed to my regular mechanic near where I lives. My mechanic said they do not service Benz SBC unit. So have it towed to Norwescan Motors for Victoria to access the problem. Victoria identified it to be the SBC and require replacement. Agreed and have it replaced and was surprise to have it back a week earlier than predicted.

I am very satisfied with the quality of their workmanship and their very knowledgeable to Mercedes Benz. Very simple and humble reception area but at par with Mercedes Benz workmanship but at fraction of repair cost charge by Benz dealers. Thank You Norwescan Motors!
11 December 2020 9:39
Victoria is amazing! I would highly recommend this place for your Mercedes. She is so knowledgeable and honest. It is difficult to find a good mechanic shop.
12 September 2019 18:03
Had an awesome experience here. He squeezed us in when there was a no-show, and fixed electrical issues for us in 1 hour so that we could get back on our road trip! 10/10.
18 September 2018 16:35
I’m new to Canada and new to Vancouver. I recently bought a 2003 C230 Konoressor, my dream car from high school lol. It’s beautiful and was in such a great mood to start driving.until I realized after paying ICBC 2K to get played and registered, I couldn’t get the plates off. I was desperate and no one wanted to help until I called Norwescan. Edward with the oversight of Victoria took the time to make sure the vehicle wasn’t damaged and actually got the plates on. Needed to re drill and tap the bores for the new bolts.such a hassle but they helped me immensely and for that they have won our business! Immediately made another appointment for a check up later in the month. Such a good feeling to find “Your Mechanics” Thanks for everything!

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