Oakwood Property Management Ltd.

Oakwood properties has been looking after my dad's building for the past few years and they have been nothing short of great as far as I am concerned.

Oakwood has been property manager at my strata for a little over two years. As Treasurer, I coordinated the search for a new manager. I’d heard rave reviews about Oakwood, so I got in touch with Carol, who allowed me to speak with three of her existing clients. They too spoke highly of Oakwood. As it turned out, not only were Oakwood’s fees lower than our previous property manager, their service was much better. Carol is amazingly accessible. She even answers emailed questions on weekends. Due to her extensive experience in the industry, she offers in-depth knowledge of the Strata Property Act, managing owner relations, sourcing suppliers, managing projects, budgeting, chairing meetings, and much more. In addition, Lisa handles financials, expense remuneration and payment of suppliers promptly, with a smile. Carol and her team have made it much easier for our volunteer strata council to act knowledgeably and responsibly. Thanks to Oakwood we’ve been able to navigate many challenges and create positive outcomes. If your strata is looking for a property manager, I would definitely recommend Oakwood!

Oakwood managed our condominium property for 8 years and the entire experience was completely positive. Carol selected excellent tenants and her strong knowledge of the Residential Tenancy Act was willingly shared to ensure that we always did the right thing. She has good relationships with various trades and was always able to get necessary work done at the property in a timely manner. I think a smaller property management company like Oakwood is able to provide a more personalized service and I highly recommend Carol and her team.

Carol has been great to work with thus far. Oak wood is a great company to work with. They throughly screened renters and found someone within a week! It has been so nice not to have to worry about dealing with everything that comes with being a landlord. I would definitely recommend Oakwood for their very personal and professional services.

Carol and the rest of the team at Oakwood Property Management have provided service above and beyond to us since we bought our apartment building 6 years ago. Carol transformed our building into a space that created community and caring between the tenants. She is exactly what you want in a property manager: no nonsense, but fair, and looks after your building like it is her own. We highly recommend Carol and the team at Oakwood Property Management.

Carol and Alannah have been a pleasure to work with. They respond fast and are reliable. I highly recommend Oakwood Property Management.

We have been with Oakwood for 8 years now. They are professional, courteous and great at communicating with us when there may be an issue. We regularly receive property reports and photos. The monthly financial statements are comprehensive and include a year end statement to help with our taxes. Its a relief for an absentee owner to know that Carol and her team are on top of things. I would highly recommend them to anybody who needs a property manager.

I don't know if I'll get "Pleasant Carol" or "Reactive Carol" when I need to contact her. This came about after some mistakes Carol made (which we don't think we intentional on her end, she just dropped the ball and it had very unfortunate consequences).
Her inability to speak about mistakes she's made causes conflict and tension that she's unable to move past, and it ended up affecting the property and ultimately its ability to generate income. I don't want to attack her character, however it seems that's the problem because when she's in a good mood, she's able to do her job well and be professional.

Replying to Oakwoods response to the above review: Thank you Carol for giving an example of how you refuse to take accountability for anything. My in-person feedback was met with rage and hostility, so I'm not surprised my online feedback was met with denial and hypocrisy (I know the response is from Carol).
I understand why you wouldn't want to admit anything publicly, but please.just take the feedback. I hope now that other clients and tenants can watch for this side of you, and you'll be on your best behaviour (or hire someone else who can).
Take care, and best of luck.

My husband and I had found a tenant for our rental unit. We thought we had checked them out thoroughly! Turned out not to be the case. Carol manages one of our other rental properties (tenant there is superb) and we became so frustrated with the situation we turned this property over to Carol for handling. Carol was fantastic! However, by the time we were legally able to get them out it had cost us thousands of $$ (going through the process takes months, during which time they are still in the property, trashing it and not paying rent!). The moral of the story - hire Carol to find you a great tenant!

Carol manages one of our executive single family homes. We recently had a large insurance loss and I have to say that Carol went above and beyond to ensure all damages as a result of the loss were repaired properly, working with our insurance broker and adjuster, contractors and while maintaining good relations with our tenants. Kudos to Carol and her staff! I would highly recommend this company to anyone looking for property management.

Don't do business with this extremely nasty woman Carol Dobel!

My agent paid her 250$ for strata documents the she said he can get from land titles after he paid for them!

The person with the review on here about the guide dog should go to The Human Rights Tribunal!

Stay away from Oakwood Management!

Being a property manager can be a difficult and, at times, thankless job. You have to deal with such a wide range of people at such different times in their lives. Attempting to build positive working relationships with this truly varied population while maintaining the best interests of the property owners can be a truly difficult task. It is my understanding that some/many renters can be indifferent about others property.

Despite these challenging circumstances Carol Dobell From Oakwood Properties has been a real joy to work with. Carol has consistently been friendly, courteous and professional. She is extremely well informed and has done an exceptional job of balancing her obligation to her clients and managing her relationship with me as a tenant. I've rented many properties during my life and find Carol to be among the very best I've ever dealt with. I would recommend her without hesitation or reservation to any property owner seeking property management services.

Darryl Stickel PhD