Great experience from front to back. From my gravel bike to my ski boot fitting I very happy to call Olympia one of my favorite shops. Especially Neil with a very challenging ski boot story. I've used them 8 days and counting with some very happy feet!
My son Jeff introduced me to Olympia. Now it’s my “go to” store. Alex was professional, knowledgeable and she listened. Comfortable ski boots! Great service!
Bought new ski boots and had a custom boot fitting by the master boot fitter, Neil. Thanks Neil for your time and expertise in selecting the best boots for me and getting the perfect fit!
If you're looking for top-quality gear and exceptional service for your skiing or biking needs in Vernon, BC, look no further than Olympia. This family-owned shop is a true gem that has been serving the community for years, and it's easy to see why it has such a loyal following.
First and foremost, the selection at Olympia is simply unbeatable. Whether you're in the market for a new bike or a set of skis, you'll find everything you need and more at this shop. And the staff are always willing to offer helpful advice and recommendations based on your individual needs and preferences.
But what really sets Olympia apart is the exceptional customer service. The staff are friendly, knowledgeable, and always willing to go above and beyond to ensure that their customers are satisfied. They take the time to understand your needs and preferences, and they work with you to find the perfect gear and accessories to meet your individual requirements.
It's also worth noting that the staff at Olympia are experts in their respective fields. Whether you need a bike tune-up or some advice on ski equipment, you can count on the staff to provide personalized and attentive service that meets your unique needs.
I can't recommend Olympia enough. If you're looking for top-quality gear, exceptional service, and a team of experts who truly care about your needs and preferences, look no further than this ski and bike shop in Vernon
An awesome group of folks to deal with. Just got some new ski boots fitted here and Neil did such an amazing job I can't believe how much my boot and ski act as one. Neil and company sure know their stuff and provide incredible value. Thenks much!
Just had a major tune up done on my husband and my snowboards at olympia. I was really impressed with the customer service from the moment i walked in.the person who greeted me walked me through what needed to be done with my board, just to make sure it actually needed a major tune up, and then let me know how i would be contacted when it was done.later on i received a text message to let me know that i could go grab the boards, and they were in PRESTINE condition. I am so impressed with the work that the shop did on the boards.some seriously skilled people working in that shop.we went shredding that day, and couldnt believe the difference. Cant wait to come back! You guys rock!
My husband and I were in the market for pedal assist bikes and were actively shopping around. The 3rd stop proved to be the absolute best stop. Nick and the team at Olympia were very helpful and knowledgeable and helped us find the perfect bikes. The service was excellent and our overall experience was 5 star! Thank you, we will be back for all our cycle and ski needs.
Great people. Excellent service. Couldn’t ask of anything more from your local bike shop. Knowledgeable and trusty worthy staff that hold themselves to the highest standard. Quick to act and equipped to solve the problem at hand. Riley is an awesome sales rep, applause to the crew at Olympia always willing to go above and beyond!
The staff is friendly and knowledgeable. They are patient and kind even when the customer feels frustrated. And they managed to fix everything, and give me back my smooth ride. Well worth every penny and they do not gouge you or try to convince you that you need work when you don't.