Once Upon A Child Langley

Lots of great selection of clothes for all ages! Great customer service too. Everyone was very helpful

I really like this place. They have a decent selection. I usually enjoy wandering around and looking through the stock and they offer a lot. For almost every occassion.
Highly recconmend then for the earlier years. 2 yrs or younger for a lot of their clothes. Kids grow so fast and it was so nice to go and not break the bank when you go in. My son is much older now so I go less frequently but even for older kids 3-5T there is decent stock. This is a great place for muddy buddies in the fall/winter!

There's one girl who works there though who just always seems to be in a mood. When I brought in clothes to sell, she was very abrupt and rude about it. It felt like I was bothering her. She also didn't actually apply my store credit to my account after (as she said she would) so I felt a bit swindled. On a seperate day, when I entered the store, she immediately turned around and ignored me. This was only my 3rd encounter with her so I'm confused if I did something wrong to upset her. Regardless, it might be best to avoid Monday afternoon if this bothers your shopping experience.

It's a great location. I highly recommend for younger years, and check stock often. It changes a lot and things disappear quick!

What an amazing place! I feel the value they give you for your used clothes is very fair. I’ve seen different comments about them being picky on what they take. That makes this place that much better! You know what you’re buying is going to be in excellent condition. Would definitely come back and for sure recommend OUAC.

Great varied selection of merchandise and they are very organized as well. Prices are reasonable and the staff is helpful. Highly recommended!

Loved the clothes collection at this store. Complex has lots of other activities for parents.

When my son was young I used to love shopping here. There are tons of clothes for babies. My son is now 3 and the selection of clothes is so frustrating. When you look at the pant section it’s all jeans and maybe one or two pairs of other style pants. Not sure what 3 year old wants to wear jeans other than for special occasions. In other areas of the store I’d say there were only a few 4t jackets, bathing suits and hoodies. Maybe if staff were less picky about what was accepted and actually looked at what was needed, those with older children could shop here and find what they need!

Brought in very good condition items for twins. Matching outfits, found that they took only 1 set and sent one home. Very frustrating to find that twin parents are not getting the possibility to buy matching outfits second hand. If a twin parent drops off twin outfits, take both if they are in good condition. Also I found they broke up outfits, I got a shirt back without the pants or the pants back without the shirt. Super frustrating to try and deal with the stuff they didn't want. I won't be going there again.

Awesome place to buy second hand clothing such a huge savings and great people absolutely recommend this place

Such great deals to be found! Our go to for all of our kiddos clothes! Especially for last minute events.

Disappointed in my first experience here. I brought in a bunch of clothes in bags my hands were full with my newborn and toddler. I told the girl this was my first time selling to once upon a child and she said “well we can’t buy anything today we ran out of budget”. So I turn around and come back the next day. The next lady proceeds to tell me they don’t accept clothes in bags because of wrinkle issues etc.again I have my hands full. So first I’m annoyed that the first girl didn’t say anything about the bags to me when I went in there. Now I go home wash & fold all the clothes pair them up with their matching outfits and come back with them in boxes. Come back later that day they tell me they will buy 49 pieces. I accepted but wish I hadn’t. They didn’t show me the pieces I was buying and was a little intimidated to ask what pieces they were buying as I was shocked at how little they were going to buy in comparison to what I brought in. Coming and looking through the box the clothes were thrown in not folded and matching sets were thrown around. They bought shorts but not the matching top and vice versa and did not tell me. I wish I had of known. Won’t do this again I think I’ll stick to Facebook market place. Just food for thought for anyone else who hasn’t done this before

Very unclear instructions regarding rewards etc
But clothes are clean and fairly priced

Great place to come to pick out things for your kids. Very helpful staff and always fun atmosphere. I would highly recommend it. Lots of new summer clothes to get to be ready next year and even Halloween costumes as well.

I love this Langley store. Staff is always so friendly and helpful and stock is always changing!

Awesome place for gently used children’s clothes. Worth checking out. Consignment program is excellent to clear those items you are hanging onto. Helps other parents as well with this great concept of sharing.

150 dollars for a used bike? Come one! The lady at the store explained the prices are based on what they sell for new and and then mark down from there but prices are not marked based on what the bike cost them (probably 20 bucks?) that's a huge mark up. You can get a brand new bike at toys r us for 120 bucks. People come to this places because they may not be able to afford brand new.

Love shopping here. Lots of good quality used kids clothes. I also take my outgrown items and can sell them for a decent price too.

Visited this location for few times right now and the team working here especially Evelyn give me the best service. Good bless and see you soon.

I really like some of the items. Products seem to be improving, but they have so many T&C’s regarding equipment/clothing. I’ve bought an item and ended up not using it - but they wouldn’t accept it when I brought it in to sell. I’ve also brought in really looked after items that were rejected as “too loved”. I think this is because they sometimes rush through this process.

I think some improvements would be to have a very clear information board regarding selling (ID required, no bags, 30-45 minute wait time etc).

There are some very friendly staff members and also less friendly people that make you feel like you are a nuisance. You can sometimes wait long times while the manager trains the staff even if you are waiting to be helped.

They have fantastic specials year round! Especially last December when you could buy voucher and get a coupon to spend in store!

Great place to come to pick out things for your kids. Very helpful staff and always fun atmosphere. I would highly recommend it.

Stopped by here for the first time today and was quite impressed with the selection as well as the service. All the items I saw looked almost brand new or only slightly worn. What a wonderful way to reduce waste in the community and save ppl money. I picked up two namebrand barely used snowsuits for my babe today and paid only a fraction of the cost that I would have at the mall.