Orangetheory Fitness

Great workouts for those who enjoy higher intensity varied workouts and really want to sweat, but also value their joints.

Unfortunately leaving the gym this year has left a bad taste in my mouth with extra fees and a lack of transparency.

Love it Love it Love it nice exercise nice customer service specially Maryam and awesome coaches I love coach Nicole and Caleb

Thanks Orange Theory- Cambie for your wonderful support when I started at your studio it’s hard at the beginning because I haven’t been to any gym before but my Coach (Ben) has been very helpful and patient towards me. Staffs were very friendly and accommodating. Managers and assistant managers were great they have fixed all the problems that I’ve encountered. They’ll make sure you’re highly accommodated very well and will meet customer expectations. Orange Theory has different variations of fun filled activities such as All Out Mayhem, Dri- Tri, Catch Me If you Can etc which is every month and you will not get bored, that I also enjoyed so much and makes you be more competitive. These activities enhanced your endurance, speed, strengthens your muscle which also allows you to participate, be competitive and receive lots of prizes, medals and money. Hahahah. In which I received 250dlrs as first prize at Transformation Challenge (Yay!). I’ve been actually battling asthma for 6 years, but it doesn’t hesitate me to join the OT Cambie and after joining the Transformation Challenge (Feb- April) my asthma were completely gone. I was amazed on how exercise and what Orange Theory classes can do and allows you to get out of your comfort zone. I had a brain injury (aneurysm) recently, after one month of rest I went back to the gym, my coach and staff were very supportive in every step of the way. Now, I feel much better because their classes helps me a lot during recovery time it develops my balance, hand and feet coordination, and building my strength using dumbbells. Doctor advised me to started using light weights (5lbs) and gradually increased after few months to 8lbs, 10lbs and now I’m back lifting (15 lbs). Each exercises were well planned like physiotherapist that targeted my nerves and lead me to a better recovery. Thanks Orange Theory team for your wonderful support and love and being part of my recovery. Well done and like what Jane said to me, “ Welcome back home Mary! ”

I love the fact that OT is a trainer led fitness program. The staff and trainers are wonderful and friendly. I love the fact that I can track my progress using the OT technology and the watch makes you accountable.
I've been training at OT since 2019 and will continue my fitness journey at the Cambie location.

Kristina

Amazing place for different workouts everyday thats interesting. Amazing and helpful coaches

The best workout in the world and the fact that one can pop into a studio almost everywhere is pretty awesome.

Love the location, clean facility and coaches. However, the fans are blowing so hard and very noisy. So I’ve been avoiding going to the location and going to a different OT. I was talking about this with a friend and found that we had both the same pet peeve.

Super good experience
Staff was super interactive
Coach was amazing
The workout was good - challenging in parts but not too challenging very easy to get help and not feel intimidated
The only thing that I would change is the cost.

Ripoff. They will continue to charge your credit card unless you give them 30 days notice, regardless of what they verbally tell you when you sign up. So if you wanted to give it a try for 30 days, unless you immediately cancel the moment you sign up, you're in for 60 days. Nice scam.

Tried this for the first time and it was so much fun:) Staff and coach were extremely nice, welcoming, and helpful! Something I appreciate is how data-driven this class is, with the health rate, zones, and splat points so you can really track your progress and impact over time. I was sweating buckets by the end and felt great. Definitely recommend!

Great studio. A different workout each class that covers your whole body. Much more efficient than working out solo. Music and atmosphere is great too.

I like pretty much everything about the workout. It keeps me in shape and I make it what I want each time I arrive, and I don't have to devise anything on my own.

First time trying orange theory enjoy the class! Decided to sign up for a membership. Staff was friendly and environment was fun. Thank you!

Took two class so far with Sara and Ben. Both of them are incredible! I am very new to gym and working out in general, have no idea how to do anything. But the coach are professional and are very helpful! If you get wrong posture, they will come and correct you. The work out overall is intense but manageable which is perfect for those that want to push yourself a bit more. The place is clean and music is good as well. Morning class is usually full and have to book early on but afternoon can be easily booked.

Great studio with only the friendliest staff each time I'm in there. Workout can be intense at times but having the data at your fingertips to push/slow down is very handy.

Updated review: after being a member for 2 weeks

Pros: I love their workouts and the program. When is comes to the trainers and the workout everything is extraordinary.

Cons:
1. You are coaxed into signing the contract with the place with sweet words and pretty much them saying a yes to all your conditions.

2. I had clearly mentioned while joining that i will need to freeze my account for 2 weeks as i will be out of town. So the day i ask the gym to freeze my account they told me that i will have to freeze it for a minimum of a month as thats the policy. Well why not tell me that when i joined? I would have joined after my trip.

3. If you forget your heart rate monitor, their is a charge to request for theirs to use temporarily for that class. No allowance what so ever.

4.there is a late cancellation fee which requires 8 hrs of notice. Well all other gyms have it for 2 hrs. And they have no allowance like hows others do where you can cancel one class a month or two on short notice where you are not charged.

5. While you sign up with the gym, You kinda need to get the heart rate monitors which cost around 120 if i remember correctly. So money money everywhere not a coin to spare.

6. There classes are overfull. And you mostly have to book in advance way before you yourself know your schedule and then you gotta remember to cancel any coz lets face it it 12 dollars per missed class.

I've never been a 'gym-rat' as I prefer outdoor activities but as I've gotten older, I am needing to push my body more on a regular basis to maintain a fit body and happy heart/mind. Orange has done this for me. Their workouts are full of variety & their instructors are fully equipped to support & MOTIVATE throughout the workout. Also, their system of monitoring heart-rate & achieving 'splat-points' seems to work for me.

Great workouts for those who enjoy higher intensity varied workouts and really want to sweat, but also value their joints.

Very poor customer service. Looking to charge for every thing and if you are late by couple minutes, refuse to let you enter. Horrible staff

Clean, new workout space. I love the circuit that we did, using the rower, treadmill, and free weights. Overall, it was a good workout, and the instructor was good.

The coaches are motivating, I don't have to think about what I'm doing, it's good to be able to monitor my effort through an objective means and it's always a good workout.

The workouts are fun and varied. I like that I can just show up, 'turn my brain off', and have one of the friendly and enthusiastic coaches lead me through a great workout! I always leave feeling fantastic!

DO NOT waste your time and money here. They are very unwilling to help new people and far way too expensive for what it is.

My first time in Orangetheory I had an awesome experience with Cindy as a coach! Got my heart rate up and earned a few spots for staying in the orange zone. Sheldon was super friendly and made getting setup and familiar with the facility a breeze. Such a great team and an awesome way to get fit!

The Orangetheory workout is well orchestrated and delivered by professional coaches that have been well trained to guide participants. The sessions that I'm doing are part of my cross training which I am enjoying.

Love OTF! I have been a member for the past 3 years and I’m always surprised with the creativity in the exercises.

Been a member for a little over a year and have loved every class. I’ve taken tons of group fitness classes of all types and OTF is my favourite. I love that every class is different and that within each class youre able to challenge yourself in such a variety of ways whether it’s on the treadmill, the rower, or the floor. You are consistently improving and encouraged by the high energy coaches, I love a workout in which I feel like there’s always another goal to reach. I’ve seen amazing physical results and it’s so great for my mental health too. Highly recommend!

I am a member and a huge fan of all the OTF studios. 3 visits or mare a week brings me peace of mind, joy, strength, and normalcy in these pandemic times. It is so safe, and the staff are well trained in all aspects of physical well being while under their watch.
Although I enjoy all the coaches and classes, my absolute favourite coach is Roseanna Kilbane! She is tough and nice, gentle when need be, in tune with everyone's abilities in the class. She encourages and celebrates, and no one person ever feel left out in her classes.

I love that I don't have to think too hard about my workout before I arrive at the gym. The templates are always challenging but fun! I love seeing my stats in real time so I know when I need to push myself harder. The precautions in place make me feel safe.

I love the workouts, and the staff are great.with one exception. The other day, I witnessed Mona single out a woman on the treadmill the other day, which was not well received at all. She was shaming the woman because she thought the woman wasn't working hard enough. The woman left, clearly upset. I was horrified! These classes can be tough, and the trainers need to remember that everyone is doing their best. Shaming people isn't cool at all. I personally have found it really hard to understand Mona on the mic, and she isn't always clear in her instruction. People are often asking one another what they are supposed to be doing! Other than that, it is totally worth it.

- False advertisement at its finest -
I signed up online for a trial class as it was advertised to be a "free class". Credit card information was also required to reserve the spot and it claimed that it wouldn't be billed unless I miss the trial class (silly me, that's the first red flag).

However, when I arrived, the receptionist said they could not find my name in the system and I could not attend the class since it was full. Then she said that "the online system doesn't work at times so you should have called to register". After that, she told me that the "free" trial class ONLY applies to people who live in downtown. Therefore, they'd have to charge me $30 for the drop-in class.

That's when I 100% knew this is not going to work out. The receptionist was helpful and friendly - which I have no complaints.

First of all, I do not understand the purpose of the online registration system since they acknowledge the fact that it does not work.
Secondly, there is no mentioning that the free trial offer only applies to downtown residents - this is simply misleading advertisement.

I was thrilled and looking forward to my first class since I have heard a lot of positive reviews - however, what I received was just disappointment and frustration.

I have nothing but good things to say about this place. Very friendly staff and the workout is excellent. Great instructors and be prepared to really get pushed, but at the same time you can go at your own pace.

The monitors an excellent technological addition. Even if you are slightly competitive, even with only yourself, it allows you to see where you are at and trying to catch up on other people's calories and splat points (time spent in high calorie burning area) is absolutely marvelous to myself.

I've not had a bad instructor over about the last 10 sessions in the staff in the front are really great. Cat remember all of their names but standouts are Wil and Mark and I believe Anna and Bob amongst others.

So it'll push you, it'll make you sore in places you did not think but at the same time a lot of the drive comes from yourself and not someone berating on you to push you further which I think is brilliant.

My only points of criticism are is that sometimes heart rate monitor doesn't work and we'll switch off which is annoying in a class, but to the credit they are looking into it.

The other part is that they have showers to clean up afterwards. It would be nice if after each class the showers were consistently clean. Don't get me wrong everything is pretty in you and clean but sometimes it's not nice to find hair on the floor from previous people annoy to kind of clean it up.

Apart from that I give it high marks overall.

Pass by this newly opened location on my way to and from work and decided to give it a try with a friend and we absolutely enjoyed the free first workout. Definitely coming back for Steve's classes as he was extremely informative and most importantly very helpful to us as we are just starting to work out.

A great gym with great coaches combined with great workouts ️ Make it a lifestyle and see changes in your life ️

Cancelled my membership but they charged my cc anyways, seems to be a common theme with otheory.check out reviews of other locations

So I came to this location with my friend to try one of their free classes. My friend had booked us both in but once we got there, they had only booked her in so we had to wait to make sure I could get into the class. I started the introduction with Mona, and then just started the class.but I have no heart monitor. So I ran out of the class to the front desk to get the HR monitor. They ask for my info.including my weight.which is fine.until a member of your MALE staff decides to comment on my weight. I realize he was trying to compliment me but I was absolutely mortified! Put me off coming back to this location!

I have done 6 workouts at OrangeTheory and I absolutely love it. In the past I have done my fair share of group fitness and the OrangeTheory classes are my favorite workouts so far. I love the heart rate zone focus and how every day is something different. I like the vibe at the studio; the front desk staff, coaches and other members seem really focused on fitness but at the same time very laid back and friendly. I look forward to my scheduled workouts.

I love this Orangetheory Fitness location. All the staff is friendly and professional. Coach Bob really pushes clients to give their best effort during the workouts,