13 August 2023 5:19
My whole time at this facility was nothing but positive. I was sent here due to a worksafe claim and am very glad they did so.
The staff were not only knowledgeable but compassionate. They communicated well, making sure I understood what my program was for and how it was meant to help with my recovery as well as encouraging discussion and eager to hear my opinions on things.
While there were expectations from worksafe about where I was supposed to be recovery wise by the end of my program, the clinic staff were far more interested in helping me to set reasonable goals in the short term and moving them forward as we went, so it didn't feel like a huge or impossible challange.
Most importantly, the only negative experience I had in my long time there was many of the other patients. If you, as a patient, are not willing to discuss your progress, take advice, or set reasonable expectation, even if that means not being at exactly the same functionality ayou had prior to an injury, then you will be likely unsatisfied. And you will drag others around you down with your constant complaining and bad mouthing of the hard working clinicians.
I can sincerely say that the people working here care about your recovery and want to work with you to get there. My knee is exponentially better after working with them that it had ever been after any injury before.
11 June 2023 3:37
Travis and Patricia were very helpful during my OR1. They were very friendly and understanding. I am now pain free and back to my work. I would definitely recommend them.
I am very thankful to all the OT Consulting Team.
22 October 2022 20:05
The staff at OT was phenomenal! Troy was a very innovative and professional Physiotherapist. Willie, Leo and Osaf were very helpful and patient. They all get credit for getting me "back" on track and starting my GRTW! All the staff were great and supportive.
14 November 2020 23:09
I really appreciate their welcoming, professional and knowledgeable team. I highly recommend them.
03 November 2020 12:25
Definitely worth going to. The kinesiologists are great it's an awesome program for anyone injured. Keara and Garmin are an asset they are there to help you and answer any questions or concerns that you may have.
19 September 2020 8:27
Professional and friendly rehabilitation team that are flexible and can personalize your recovery plan, getting you back to health and work.
21 January 2020 14:59
I am very grateful I went to OT Consulting as it is a very friendly and welcoming environment. Hugh was exceptionally helpful when I sprained my ankle and helped me get back to soccer. I would 100% recommend him.
15 January 2020 18:48
Clean, professional space with friendly staff. My appointments with Hugh have provided significant progress in my recovery.
08 January 2020 14:39
OT literally changed my life. I can not thank Grace and Bruce enough! I ruptured a disc in my back and pretty much gave up on life. I got into the clinic on August 1st and couldn’t even move, I had already been through 6 months of the worst pain in my life. I was diagnosed with a ruptured disc that was pinching a nerve beside my spine and had been for months. Bruce was very honest and patient with me for the 1st week. I moved slow and could barely do the tasks. After the 1st month they would raise my spirits by complimenting me every day when I came in. Grace helped me so much with work sim and confidence lifting things. 2019 was one of the best/worst years of life! Thanks to OT I’m back to my job in film and working 15 hour days with a smile! Again, can not thank the whole staff enough, but for me it was truly Bruce and Grace who saved my life! Was great seeing you guys today! Hopefully cross paths soon! ️
25 December 2019 16:01
I needed to see a physio after I pulled my back quite badly and OT Physiotherapy happens to be located near my office. Glad I went as three treatments later and my back was back pretty much back to normal again. Happy I went to these guys - would def recommend them. I saw the physio Hugh O'Loughlin and he was amazing.
26 September 2019 23:42
I attended a 4 hour OR program through OT Physiotherapy and feel it was a great help to me and my healing i needed to do.
I would also recommend the Physiotherapy through OT. If you can request Hugh- he is great!
I will be doing a follow up OR program (post surgery) most likely 6 hour days.
WOULD STRONGLY RECOMMEND THIS PLACE.
31 July 2019 19:10
I attended the clinic for private physio after an ankle injury and was treated by Rosin. It was a wonderful experience. I was able to book easily around my work schedule, Rosin was professional and knowledgeable, and overall the staff were wonderful and helpful. I would highly recommend.
18 July 2019 17:00
I took my first ever physiotherapy session here. I had very awesome experience here. Hugh was my physiotherapist. He is very patient and professional. With his help, I recovered really fast from my injury. Also, the receptionist, Angela (if I remember it right), always greeted me with a big smile on her face. I was so surprised she can even remember my name during my 2nd visit. I felt being very welcomed.

I will definitely recommend this place
18 July 2019 12:36
Came here for my first ever physio session. Awesome experience here with Hugh who was great at listening to my whining. He immediately went to work with his magic to massage and isolate the painful areas. Feeling much better after 3 weeks. Knock on wood if I experience pain again but if I do I know I'll be back here in a jiffy.
30 June 2019 3:09
Hugh is well-spoken and a great physiotherapist. The rest of the staff at OT Consulting are welcoming and the space is well kept. I would recommend anyone seeking treatment to pick Hugh as your physiotherapist.
25 June 2019 15:40
I received treatment here for my shoulder injury. Hugh was very professional, thorough and explained everything in detail and in language I could understand. His treatment was hands on and he spent the entire session session with me, unlike at some other places where they hook you up to a machine and leave you.
I would definitely recommend Hugh at OT physiotherapy.
24 June 2019 19:56
I was referred to OT Consulting by a coworker and, overall, the experience was very good. Staff at OT made the entire process very easy.
I saw Hugh for physio treatments and I was very impressed by his professionalism and skill. Within a month (4 sessions) I was feeling great.
18 June 2019 3:27
Huge O'Loughlin as a physical therapist is awesome!
Hugh listened to everything I had to say and took detailed notes. He was very attentive to my concerns and explained to me in detail the treatment and the exercises that should and could be done at home. He also sent me an email copy of an exercise program that was essential to my recovery, he made sure I had the tools to continue my physical therapy routine at home when my sessions were over.
I couldn’t have asked for a better physical therapist to work with than Huge. Everyone including the Office staff, were friendly and helpful with my work schedule.
Huge is very professional and a sharp observer. I would recommend him to anyone who is in need of such services. He is a trustworthy practitioner who exceeded my expectations.
14 June 2019 19:30
Hue is the man, been treated for multiple injuries and was treated back to 100 percent! Great front desk staff too
11 June 2019 3:52
Hugh is a fantastic physiotherapist. He is knowledgeable and professional and I highly recommend him.
08 June 2019 17:27
It is an excellent place to recover from and injury. The physiotherapist was very patient, and knowledgeable. He solved all my doubts and helped me in my recovery.
09 August 2018 9:33
I was referred to see Hugh O'Loughlin at OT Physiotherapy by my mother after severely spraining my knee / tearing my ACL in Sept 2017. Hugh was my physiotherapist for roughly 3 months (March - June 2018). It was an extremely long recovery process, in which I had two different MRI results and underwent an arthroscopy and surgery. I was told many different things by many different doctors, but working with Hugh every week was very helpful because he listened patiently to my knee problems and progress and helped me understand my injury and what exactly we were doing to improve my situation. He designed suitable exercises for me to do and made the necessary adjustments according to my ability levels every week. He definitely helped alleviate a lot of the anxiety around my injury and the exercises definitely helped contribute to my recovery process. I found the pdf sheet with diagrams and instructions of my exercise program for the week extremely helpful and it helped me remember all the exercises I was supposed to do each day. I had worked with another physiotherapist for the previous 3 months I was away in Hong Kong for surgery, and I always forget exactly what I'm supposed to work on without it all written out.
Also a shoutout to the awesome receptionist at OT who recognized me by name starting by my second visit and always greeted me with a friendly smile and asked after me every time I came in. I'm terribly ashamed to say I don't remember her name because she always remembered mine.
27 July 2018 9:05
I have been to various physiotherapy clinics in Vancouver and Burnaby, but out of all, OT physiotherapy is definitely the one I will be sticking to! Super welcoming staff at the front desk and I loved their environment friendly way of filling out the paperwork! Hugh was very nice and attentive. My situation was explained very clearly to me and so were the exercises I should practice. Thank you so much! Definitely the best experience I had so far with physiotherapy, and I look forward to my next appointment. This clinic is definitely a gem:)
24 July 2018 11:56
I found their service to be professional, hands on, compassionate I am extremely pleased with their knowledge and services I have received
13 April 2018 22:40
I’ve been going to OT Physiotherapy for over 6 months due to a car accident. Hugh O’Loughlin is a Registered Physiotherapist and he has helped get me back on track. He is also trained in IMS (dry needling) which I have found to be quite helpful in healing injuries. Hugh always made me feel comfortable, heard and supported in my sessions. I was feeling pretty defeated at times and Hugh helped to keep me positive and on track, reminding me that unfortunately these things take time to heal. He guided me through all of my stretches and exercises, only modifying them when he saw improvement and knew it was time to change the program. I was dedicated on getting better and I followed my program religiously (THIS IS IMPORTANT!). Teresa and Angela in reception were both helpful and welcoming, making going to appointments more enjoyable. All in all, I have received top quaility care and would recommend OT Physiotherapy and Hugh O’Loughlin to anyone requiring Physiotherapy support.

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