25 August 2023 21:21
I don’t know who is giving this place 5-stars, but please don’t eat this pizza. It is terribly under-cooked, a tasteless. Panago used to be my favourite pizza back in the day - however they have completely changed the recipe in recent years.

EDIT:
Well - it looks like this Panago location is now under new ownership, and oh my - what a difference! Tonight's pizza was cooked perfectly and reminded me of the classic Panago pizza of yesteryear. Great job, new owner! Changed the review to 5 stars.
24 August 2023 1:04
I absolutely love this particular location. The woman working (I think she's the owner) always gives fantastic service. Pizza is really good too.
29 May 2023 13:07
I ordered steak mushroom melt and other half is chicken one. It cooked perfectly. Delicious pizza. Always one of my favorite pizza store. Nice staffs and excellent service.
15 January 2023 6:24
We haven't order from here in quite a while.probably since Rusty sold it and has left. We got the worst pizza ever. The grease had soaked through the box and was literally dripping from the bottom by the time it was delivered. It was a struggle to eat and didn't finish it. I doubt we'll order from here again.
21 February 2022 13:35
Our go-to (more like order-from) pizza place! Wouldn't rely on their comments on what is enough though, I did and we ended up with less than was needed for the crowd and I was left a little embarrassed (did even put a safety factor haha), also the amount of toppings are inconsistent (less) sometimes.overall, still a solid pizza place relatively speaking
11 January 2022 23:30
This store has gone way down hill. Pizza is often over cooked and not very good. Most of the drivers are extremely rude so much so I will not be ordering from this store ever again. I call their customer service line to complain and was told a manger would call me the next day about the issue of the rude driver. No one ever called me. I will be taking my business else where and anyone else should as well.
07 January 2022 1:06
This store was exceptional before the previous owner sold it. People were kind, professional and very friendly.

Recently, I've had very disappointing experiences, and most employees seem new. Last Sunday, we received our pizza late and it was delivered by a driver without a mask. How come he can be that cool when he delivers my food when we're still in the middle of the pandemic? ! As one of the other reviewers said, the quality of this business is going downhill. I wouldn't even give one star.
05 December 2021 17:32
Usually good; simply not able to handle volume. Left in the rain with 2 kids while my finished pizza Sat in a shelf.
29 November 2021 20:45
This location has never disappointed. Quick service, hot pizza, friendly delivery drivers. Yoshi in particular has delivered multiple times for us and is always great.
24 August 2021 12:47
To my surprise they have some pretty good pizza, much better than some fancy places in Vancouver. Service always friendly and fast.
07 August 2021 0:32
I don’t know who is giving this place 5-stars, but please don’t eat this pizza. It is terribly under-cooked, a tasteless. Panago used to be my favourite pizza back in the day - however they have completely changed the recipe in recent years.
10 June 2021 8:53
Hands down best pizza in town.

Fresh ingredients and awesome staff make this my favourite place to order from
10 May 2021 1:57
Great people, great pizza. Been coming to our neighborhood Panago here for 15 years and never had a bad pie or anything less than friendly hard working service.
05 May 2021 22:58
We arrived at this restaurant for dinner.my friend recommended this restaurant. Well, we were not disappointed. The crew were extremely nice and we had a fantastic feeling. The meal was yummy. We had a great time and we will definitely return to this restaurant. Keep it up.
03 April 2021 5:39
Our go to pizza place. The staff are really friendly and the orders are always on time, fresh and consistently good!
31 March 2021 15:27
This is my family's favourite pizza pick up place. Super friendly staff and great pizza. We have been picking up weekly since they opened. Never disappointed us with the quality.
23 July 2020 11:24
I have been a customer for almost a year. Great food.great service and always on top of things. Ive never had issue with this store. I would highly recommend.
22 July 2020 8:02
Superb environment and super attentive service. The menu was fresh and enchanting. Will absolutely recommend this place to my friends. Fair prices and generous portions. Great job.
16 March 2020 2:05
The up-selling agents try to do when taking orders at Panago is horrible. They just keep trying and trying to sell you stuff you didn’t ask for, even after saying explicitly you’re not interested.
22 December 2019 12:11
Last night was our first time we visited this magnificent restaurant. But It is absolutely not the last time. We had a good time with the generous service, with the great dishes and wine and with the decent cost. We will surely return there in a short time.
10 October 2019 6:40
Amazing service and the online ordering is super easy. Friendly staff and the pizza is delicious!
06 September 2019 2:04
This pizza tastes like dominos. I wouldn't say it is gormet. The pizza is definitely better at Stongs Market
19 August 2019 0:56
The crust was great, the ingredient was fresh, service was ok.
This is a better Panago location in Northshore specially compare to the one in Lonsdale.
In general, Panago is an ok pizza shop compare to other pizza chains.
I just think prices are set too high.
If you don't find a nice local pizza shop close to you I suggest Panago compare to others.
11 July 2019 23:38
It had been over 25 years since I had a Panagopoulos or "Panago" pizza. Still tastes awesome. Great staff at location as well.
:)
08 March 2019 7:27
This Panago's is absolutely great. The management is super, even during rushes they are fast and courteous. The orders are made correctly with a smile and the toppings are not skimped on. Really happy with this location.
08 March 2019 2:33
Our go-to for fast, consistent, and reliable pizza. We use the website to order for pick-up and it's always ready by the time we get there.
03 January 2019 6:05
Don't waste your money here.
We ordered our pizza from Panago tonight. It took over an hour and a half for the pizza to arrive. My fiance Shaun called multiple times to figure out where our order was. Each time they assured us that the delivery person would be knocking on our door momentarily. Nothing. The last time he called, the customer service person offered us a $61 credit. What on earth do they want us to do with that? When the delivery person finally showed up, he didn't even appologize. He didn't show empathy for our frustration. He acted like we were an imposition on him. And then when we finally have our food, and this is the first time I've tried their Gluten-free crust, the food was awful. Maybe it was the insane amount of time the food had gone between being prepared and actually arriving at our door, but I'm more convinced that it's just poor quality. Save your money and go somewhere else, like Fresh Slice. At least they deliver in a timely fashion.
17 August 2018 20:18
Awful. My personal situation here got worse and worse and worse to the point of being abysmal. First they gave me a pizza that had cheddar cheese on it. Which I’m allergic to. When I asked them to remake it without cheddar cheese. Because I ordered it without cheddar cheese. The woman was extremely rude and I waited an extra 20 minutes. So the other pizza I had ordered was cold. The 1866 phone number Customer service told me they would give me an $18 credit good for the next 30 days. But when I try to use it three days later they said it was revoked because they made me a pizza without cheddar cheese. Atrocious customer service. It’s like it’s run by a bunch of beginners. I won’t be going here ever again

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