Parkers Chrysler Dodge Jeep Ram

What can I say about this place other than - awesome!

We purchased 2 vehicles through Parkers, and each time we were treated like family. Meaghan, Amanda and the other wonderful people that make up the sales team have made the stressful task of buying vehicles FUN AGAIN!

The service team is just as great. Kelvin, Myron and Caleb have helped us so much when one of our vehicles broke down. Our daughter was driving her car when the battery died and without skipping a beat, she was picked up and her car was towed to get serviced.

The entire operation of Parker's Chrysler is so wonderful, I don't think I could say enough nice things about them.
Thank you to all staff and team members who work there!

Brandon was amazing he helped me understand and learn more about Rubicon X Jeep and also let me test drive the Jeep and helped me get some numbers on our trade in highly recommend him for your next Jeep, Chrysler or Dodge vehicle!

I highly recommend Parker’s Chrysler. They respect my time, they are not pushy and help me to find the right car with the right deal. Thank you!

I took my car to Parker’s dodge in Penticton because because my bumper got hit in a hit and run my left sensor was broke from impact the biggest reason I took it there was to get them fixed. They ended up breaking the right one that was not impacted by the accident then after a few days the left broke as well they were unwilling to finish the job and said it’s not there problem.

Be careful taking your vehicle to Parker’s dodge because they never finished there job with me. And also wasted my time and money and I still have a damaged vehicle.

Please be sure you get your vehicle fixed as it should and take it some where else.

I can't thank Myron enough for talking care of my Jeep compass he is amazing I have never been disappointed in the whole time I've been coming to Parker's Ty Ty I highly recommend you won't be disappointed I can promise you that

These guys make money out of u service guys specialy if ur not aware of Vehicles mechanism and u believe sales man the one they sold me car have so many issues but i was sold this car saying its perfect and it was not at all car had issues with throttle body they cost 1k for it and Ac and 4 of the Brakes and i paid 32k for car already believe me better take ur meachanic with u

I use Parkers exclusively for my 2014 Fiat servicing. They have provided honest, fair and professional service each and every time! Miron and Cal on the desk are polite and I feel they are looking after my best interest. When I arrive they greet me with kindness and are always upfront about what needs to be done and how much it will cost. The end result is my car is running top notch thanks to the care that Parkers gives me. Big or small jobs - I will always come to Parkers

Fast, friendly service. Diagnosed and solved the issue with my car and I'm happily driving again.

My shopping experience at Parkers was awesome. The staff in all departments are great. The service department is the best. I’m a repeat customer and Parker’s is my first choice. And a special thank you to Tony Sloboda

Always great customer service with everyone at Parker’s. From sales, to service, I highly recommend them for all of your needs. They go the extra mile for you.

Calvin & the team were able to get our Jeep Gladiator in right away for a flat repair. Thank you for all the hard work & dedication.

The service representative was very courteous and knowledgeable. He made sure I was aware of what was being done to my vehicle and how long approximately it would take. Great service.

Great experience purchasing our 2019 Jeep Rubicon
Mike was awesome I would recommend anyone to stop and talk to Mike about your vehicle needs. We love our new ride

GO TO Parkers for you next vehicle you won't be disappointed. I have bought a fair number of cars in my time and by far Parkers is the best I have dealt with. We have now purchased 4 vehicles, three used and one new. Shane is the best sales guy I have ever delt with, because he truely works for you. Thanks to Shane Jackson and the team for a great experience.

We had a fantastic experience working with Parkers Service and bodyshop. They always kept us well informed throughout the process which was made more complicated by a secondary insurance provider. (No names mentioned) Would highly recommend this dealership.

The absolute best. Would recommend to anyone. Would argue with anyone who disagrees. Smiley face.

Myron and the gentlemen in the service department go over and above to help get things done for you.
Thank you all,
Charlene

I was late for my appointment and they still took me in and never said a word which I appreciated… my tonneau was put on and I waited in the lounge all good

Enjoyable experience, sales staff were very helpful and assisted during the selection process for the make and model of the new vehicle that I wanted to purchase.

Excellent Place. Bought the RubiGlad at this dealership and do all my services with them too. Great team. I dealt this time with Mayron and Cal. They were both super friendly and made my day. Nothing let's your day start a better way than a good service.

Parker's Chrysler Dodge Jeep continues to provide excellent service at a fair price. I highly recommend them for vehicles sales and service. It is a business where staff remember your name, greet you with a smile and understand your vehicle interests and needs.

Dealing with parkers is always a pleasure, everything is always looked after for me. Thank you to the Parkers Team

Service was great all the way around…. The entire service team is always on point. Ever got a great car wash and vacuum… thank you

Would be nice if when you called and no one picked up you could leave a message or be told no one is available instead of being hung up on! I received a call from someone in financing, asking me and my husband to call them back asap, only to call three times and be ignored, so you know, not super great customer service here.
But one thing I would like to mention is how the sales associates went above and beyond to get us into our pick up, so I would like to rate them five stars in that department!

Booked appointment to take truck in for 8000km service and winter/summer tire switch over. Really like this dealership. Service department and all staff are exceptional.

ORIGINAL REVIEW (see below for updates) :

My wife and I were originally looking for a late model truck, any make. We searched the Big Three lots in town, and discovered that it was not a big stretch for us to move into a new truck, thanks to the patient and very knowledgeable assistance of Parker's sales rep, Shane Jackson. Shane really knows vehicles and the ins and outs of buying/financing one. He showed us a wonderful 2020 RAM 1500 truck and carefully explained the features and options.

Shane was competing against a similarly optioned new Ford F150 offered by the competition. He helped us (again, with patience) compare the two, and we became convinced the RAM was the best choice and deal. After a test drive, sold! Shane is certainly the best car sales rep I've ever encountered. The Parker's team really impressed us, and I look forward to an ongoing service relationship.

Our new RAM 1500 Classic with the 5.7L Hemi is fantastic. Lots of giddy-up, very smooth ride, convenient options, and sexy style.

UPDATE, Nov. 14/2020: I now have over 3000 KMS on the truck, and I am loving it. The ride is excellent and quiet. Tons of power. Great gas mileage. But with the first snowfall, I decided to put new wheels and winter tires on it. I shopped all over, locally and online. I wanted an aggressive tread, studs, and alloy wheels.

Nick, in Parker's parts department, suggested Fuel wheels and General Grabber ATx tires. Beautiful combination. I got competitive quotes from other vendors and Parkers came in slightly higher but superior delivery. I figured it was best to keep the truck enhancements as much in the Parker's family as possible. That way, I minimize service providers. Kelvin in Service booked me in for install a few days out. The wheel supplier screwed up delivery, so the installation was delayed a few days. The guys at Parker's bust their butts to make it happen, and the winter treads were still installed in good time.

UPDATE, January 2021: Everything written previously still applies, except for a problem that cropped up a few weeks after the delivery. The truck is supposed to have a compass gauge. The window sticker specifies that it is included in an option package which was listed as a $1495.00 add-on. I used that window sticker to compare against a new Ford truck that I had already put a deposit on. The window sticker is the only documentation available to a customer prior to the sale. I used it to change my buying decision from the Ford to the RAM. The Ford had a compass.

But after delivery, no compass reading appeared on the instrument cluster, as documented in the owner's manual. After two service trips, much head-scratching by service techs, many weeks, and an escalation to Parker's GM, I was informed the truck does not have a compass, nor can it be installed retroactively. I escalated the issue to FCA, and they told me I'm out of luck. This was disappointing, but Parker's GM was very empathetic, and I remain a loyal customer.

Update June 2021: Decided it's time to get a new car. I wanted a vintage-nostalgic muscle car. Again, Shane Jackson provided excellent sales assistance, and put me on to a gorgeous all-wheel-drive Challenger GT. The dealership had ordered this car and offered it to me. It had not yet been built. So, it took a bit of a wait, as the factory was plagued with chip shortages and shutdowns. But it arrived in May. This is a gorgeous, sophisticated car. Park this car next to a 1970 Challenger and the resemblance is amazing. Again, I'm very happy with the courteous service provided by Parkers.

Update: Nov. 2022 - The RAM suffered serious hail damage. Parker's scheduled and completed repairs. Although the job took longer than anticipated (staffing shortage) they returned my truck in flawless, clean condition. They also provided a very nice loaner truck. Excellent service keeps me on the Parker's team.

Update: April 2023 - Got an oil and tire change. Again, excellent service from Parker's. Myron, my service advisor, is a joy to do business with. He deserves a raise ;)