14 January 2024 19:21
The team at partshub provides friendly customer service. They are very knowledgeable and make shopping with them a breeze.

Thank you Peter and the partshub team, you're keeping my 1997 Nissan Pathfinder looking good!
13 January 2024 13:23
First time using Parts Hub and will definitely use this service again. 5 stars for ease of ordering online, 5 stars for competitive pricing, 5 stars for quick shipping and product quality. 10 stars for Mark Soto Sales Manager for his excellent customer service! Well done Mark!
09 January 2024 8:51
Easy to navigate website and great email customer service. Part delivered on date as promised. Would recommend to others.
05 December 2023 17:56
Peter was great helping me with my Toyota parts- installed the new bumper on my 4runner and it looks like a new 4runner now
08 August 2023 7:08
Best price to shop online for aftermarket parts.awesome customer service and quick shipping
12 July 2023 13:45
Phillip is a great person to work with answered all my questions and had my part shipped within the day. Great guy, and awesome support.
10 June 2023 22:01
I ordered a new grille and it came in damaged, I contacted customer support right and Phillip helped me right away (within a minute) and got a replacement grille shipped out as soon as possible. Best customer service I've ever received online and I'll definitely order from them again. They truely care about their customers.
30 May 2023 4:07
Great company. Very helpful in any questions I had and making it possible to complete my order without problems. Highly recommend.
03 May 2023 6:17
I've ordered a part from partshub recently and the experience was awesome dealing with the staff they're very helpful and knowledgeable at what they do the part showed up on time and it's high quality part thanks guys
27 April 2023 14:36
The process of finding the correct part for my car was made easy by the parts department. I had searched two other places with no luck. The part fit perfectly!
27 March 2023 19:42
Excellent Service! I ordered front licence plate holder from here and I was not sure how to attach this to my Vehicle as my vehicle doesn’t have holes at front.so they helped me in attaching the plate as well. I definitely recommend ordering from Parts hub!
17 March 2023 16:16
The part I ordered came with a small tab broken off. I contacted the service department at PartsHub, sent them a picture of the part and Rodrigo shipped out a complete replacement right away. Rodrigo was very helpful and polite.
04 March 2023 9:32
I’ve bought from these guys a couple of times and the products are excellent and they get them in a day or so. Highly recommend them
01 March 2023 18:12
Pièces parfaites pour mon véhicule. Emballage parfait pour pas briser le pare-chocs. 6-8 jours de livraison a domicile c’est vraiment pas long. Merci beaucoup
02 February 2023 17:35
Great service, reasonable prices & friendly staff. Had one small issue with one of my packages being sent across the country but Mark helped sort everything out. Replacing the front end of a 88 Ramcharger and they had everything readily available in stock.
26 December 2022 16:08
Hi all! On Oct 9, I ordered a new grille for my Hyundai Elantra. When I received the grille, I noticed that the grille was the same grille that I mistakenly ordered previously (last year). I then contacted Mark Soto to indicate that I received the wrong grille despite what I had ordered. We sent e-mails back and forth talking about the issue. In the matter of 3 hours, I was being sent the correct grille which was being sent from BC the same day and I also received the shipping info to send the wrong grille back. In my dealings with Mark Soto, he has been nothing but professional and so easy to deal with. I have previously spoken with Mark on several occasions asking for tracking numbers, info on a part, etc.and he is always very fast to respond. I wholly recommend that if you require a part for your vehicle, go to the Partshub.ca website and you will not be disappointed. You will experience very professional and courteous customer service!
17 December 2022 14:08
Great experience.
Awesome service and processing.
Will be shopping here again.
Shout out to Mark and the crew.
Thanks for your help.
08 November 2022 11:42
Very helpful, timely and priced right! The part I was looking for would have taken forever from other sources, but they provided it in a timely way. It's a quality part & it fits. They were available to answer questions & very helpful in addressing my needs. And the price was great. Very pleased all round. Thank you.
17 October 2022 16:19
Was great customer service and would reply to emails within hours! Definitely would recommend Parts Hub.
15 October 2022 9:01
Not only was PartsHub able to provide a part that the manufacturer distributor said was no longer available, it was half the cost and shipped across the country in less than one week, in perfect condition! I got a response to my questions quickly and professionally. Nothing but a great experience from PartsHub, great job!
14 October 2022 2:54
This company definitely takes pride in their business.not your typical get your parts and rush out the door.their customer service prevails. 5 stars all the way.
29 September 2022 20:37
Excellent service from Rodrigo over the phone this morning. I ordered the wrong part, called them right away to cancel. He processed my request and I was refunded within a few hours. He was understanding, polite and very helpful. Many thanks!
26 June 2022 2:47
They did not describe the item correctly, which is misleading, further more, they place a picture of the back of the mirror rather than a front image, which make more confusion. They charged 20% for return even the item has never been used and is still brand new. They also refund less than the actual amount.
17 June 2022 4:21
Knowledgeable staff and quick to provide professional service. I was assisted in selecting the proper part for my vehicle and it was physically inspected in front of me upon arrival.

Overall, it was an excellent experience and I wouldn't hesitate to do business with them again in the future.
21 April 2022 5:27
Great business. I looked all over for a header panel for my 94 Jeep Grand Cherokee. Not even rockauto had them in stock! PartsHub had the part, and promptly contacted me to arrange for pickup. Will certainly be a repeat customer.
06 March 2022 11:16
First time purchasing parts thru this company and couldn't be more pleased with the service. Friendly staff and makes sure your happy with your purchase before leaving thr facility. I highly recommend these guys in Delta!
26 February 2022 8:05
Called in for dodge 2500 rockers and corners, Anas was super helpful, got me q sweet deal and nice they are in Vancouver no shipping to pay plus 30% off sale just amazing.
20 November 2021 20:19
This company is a very good company to work with and go beyond customer service I will buy from them again. So don’t be afraid do use this company because they have very good credibility. Especially the sales manager Mark. So this is in reference The parts service Company called partshub!
01 November 2021 8:42
I have nothing but great things to say about Parts Hub! They were efficient and priced so reasonably. Our questions were answered promptly and speedy delivery to the island!
17 October 2021 22:18
Rodrigo provided excellent personal service. I felt he was taking responsibility for me to get my order. Great price and service. Delivery was 3 days earlier from British Columbia to Alberta. Impressive. Will do more business in the future. PartsHub will be the first call
15 October 2021 16:38
Fantastic service and very prompt delivery. I highly recommend PartsHub.

Rod, Kelowna.
16 September 2021 23:41
Needed a tailgate for a ram2500, prices are great and shipping was exceptionally fast! Will definitely use parts hub again.
10 September 2021 14:32
Responsive, helpful service.went out of their way to try and find a part for me. Highly recommend!
25 June 2021 2:11
These guys are lifesavers. Needed a body part replaced on my car in under a day and they were able to source it that morning and get it ready by 1pm.
23 June 2021 10:17
Ordered a black grille for my 2019 f250. Great price and arrived in a couple days as expected. Part was a perfect fit and oem quality. Based on my experience, I would 100% order from Partshub.ca again.
12 June 2021 23:47
Finding and ordering my part was easy. Package arrived 3 days after order in perfect condition. Installed and works perfectly. No complaints.
09 June 2021 2:23
Everything was very straight forward in ordering. Ordered and delivered in 4 days (4 days before original delivery date!) The parts seem of high quality and the packaging was highly impressive. I would recomment this to anyone who needs parts for your car/truck.
31 May 2021 17:20
Even if I was at mistake they were ready to help me! These guys are the best, thank you for your customer service and help!
28 May 2021 21:41
Just thought I'd share this. I ordered a grille about 5 days later I got an automated email inquiring if I had received my item yet. I thought this meant it was near by. 2 days later I responded I hadn't received the Grille yet. The next day Mark responded to my inquiry by telling me my part was still in the United States and would be 10 more days. Ok. I thought. 20 days later with no communication from Mark I fired off an angry email and was told that parts coming out of the states take 3 weeks plus. But miraculously he had a tracking number and it would be here tomorrow. I get shiping issues but communicating this to clients should be a priority. Good customer service starts with good communication. This didn't happen here and has soured my faith in this on line business. I would not use again. Being lied to, misinformed, or whatever you spin this as is wrong. It took close to 40 days to receive this (if it arrives) I have ordered parts out of the states at the same time that came much quicker than the shipping of Parts Canada. BUYER BEWARE. TERRIBLE SHIPPING
12 May 2021 11:55
Rodrigo went the extra mile and delivered my tail light to my door after hours. This was awesome service and I really appreciated it. I'll be hitting up PartsHub for all my autobody needs for now on!
31 March 2021 13:24
I looked up the part on partshub and the description gave me the information I needed. It sounded too good to be true because of the price. Dealership wanted to charge me 370 plus time and labor for rear lower bumper 2018 kia rio. I found the part for 80 dollars with shipping. I got the part within a few days, part fit perfectly, and it was easy to put on myself. Customer service eased my fears when I called by looking up the part and confirming it was the correct part.
07 March 2021 13:59
After researching auto body parts online, I came across partshub.ca They are by far the best for customer service, quality and dependability. I highly recommend them! They over delivered on both quality and time of shippping! Wont hesitate to use them again. Thanks
07 February 2021 9:01
They have the best service I was blown away, they answered all the questions I had. Also the part I ordered was a side mirror for my truck, it was literally ready for pick up the day after I put in my order which I was not expecting. Not to mention I got the best price on the side mirror! Thank you!
10 November 2020 18:34
Update: The manager Peter contacted me shortly after i raised complaints via email and over the phone, needless to say he made everything right and explained it all, i wasn't upset at them but the lack of commutation originally but after peter explained everything to me it calmed my concerns and what not.very good communication skills coming from them and owning up to their systems current shortfalls and offering a solution that came at no extra cost to me made everything better.i ordered 4 parts for my lancer with these guys and it took them 2 weeks to even begin the shipping process, not only that but the shipment was split into two different packages and i was never notified, only way i found out was when i received one item at my door step and had to call to confirm, they said that the rest of my shipment would be in by the end of the week so i gladly waited. But by the end of the week when the "Rest" of my order arrived i was still one part short, understandably i was pretty fed up at the lack of communication and transparency at this point so i gave them a call, after explaining what was happening to the rep on the phone i was put on a roughly ten minute hold only to be told that the item i was ordered was out of stock! I waited nearly 2 and half weeks just to be told sorry no stock.
10 November 2020 3:09
I would give PartsHub a six star rating if it existed. I needed to replace an OEM side view mirror (with all the bells and whistles) on a newer Ford truck. The rep that I dealt with (Philip) was very knowledgeable and very helpful. He helped me find exactly what I needed and gave me some suggestions. Mirror just arrived, installed in five minutes and everything works as expected. Would highly recommend these guys.
05 November 2020 3:51
UPDATE: Philip brought my issue to management and had my problem quickly Resolved, it turns out there was a electronic error.

I bought a fender for Mercedes. They sent the one for the sedan not coupe, and when I tried to get refund they say it was my fault. And are not willing to resolve the situation correctly. Don’t recommend.
24 October 2020 9:57
Fast delivery and really good support if you have any question! Everything was received as expected.
15 October 2020 22:39
Ordered a part for my new vehicle. Price was cheaper than Amazon and arrived in one day. Staff were aware of the part I ordered and came out to make sure it actually fit my vehicle. The staff member was very helpful and even helped with installation before I left.

I would highly recommend them for Auto Parts. Cheaper than Amazon, quicker than Amazon and significantly better customer service.
13 October 2020 7:16
My experience was not a good one. My order was available within a few days but when i drove from north van to Delta BC, there was no one at the pickup center. I received a call saying they would be open on Saturday from 10am to 3pm but when I arrived on Saturday around 1pm, the lights were out, doors were locked and the open sign turned off. Not sure what happened, but it was a long weekend and maybe they decided to get out of dodge and screw the customers. Not impressed. That said, they did have the best price for a rear chrome bumper for my 2nd Gen Dodge.
01 October 2020 20:46
Buyer beware. Bought some parts. Nothing showed up. Of course Parts hubs said Loomis attempted a delivery so the parts were returned. Now chasing a refund. Fun Fun Fun.stay away
30 September 2020 15:58
Awesome guys, quick turnaround on getting my bumper cover. Top notch customer service regarding fit and potential replacement, thanks gentlemen! I'll be back.
22 August 2020 11:14
I ordered a brand new fender for my car from parthub. It showed up in the mail completely ruined packaging was horrible. By the time I was through talking with UPS trying to see if they caused the damage to my package. It was apperantly already to late to have it taken care of by parthub. Since I didn't message them first I am now stuck with a (BRAND NEW) Fender that looks worse than the one on my car after a car wreck. Very dissapointed with this company. Highly would not recommend.
17 August 2020 14:32
Professional and kind staff, delivery is fast. I have recommended this company to everyone I know, happy to have an honest company around. I Wish you all the success
05 August 2020 2:14
I have a very bad experience today with this partshub usa, i bought the products online, pay with paypal, after few day the send me email, for coordinate the shipping, i call coordinate with my shipper, spend few hour, make long distance calls, they send me the invoice and next day, they send me email saying that they do not have the inventory, what is this? Are this guys crazy or something
01 August 2020 17:41
Ordered a front and rear bumper, did not order the most expensive but more so middle ranged ones and they are great, bolts were not the right size for the rear bumper assembly but I didn’t loose sleep over re using the old bolts especially considering the price. Fast shipping and good customer service
28 July 2020 8:22
I was a little nervous using a company I had never heard of for auto parts. Now, I won't use any other company. PartsHub was half the price of all local and online stores I came across. My item arrived before the estimated delivery in perfect condition, and a quick reach out to their customer service I was able to get answers to all of my questions. I would recommend anyone to PartsHub.
26 July 2020 20:30
Very good customer service. I called in to ask a question while placing an online order, Phillip promptly sorted things out and placed the order for me. I also was given a discount coupon for my order. My purchases arrived early and were extremely well packaged.
Thank you!
09 July 2020 13:36
I ordered a face bar bumper component for my truck. The part was in perfect specification. I highly recommend this company. Ive already shared with friends and will use them again.
28 June 2020 4:18
Partshub shipped my parts super fast: they arrived at my doorstep 1.5 business days after ordering them.thanks for the fast service.
25 June 2020 3:44
Class Act! Professionnal in every way
Make PartsHub your go to place for quality replacement parts at a fair price and delivered within a resonnable time frame and rate.
Thanks PartsHub wish shopping could be this easy all the time
18 June 2020 9:56
I am so very happy with your service and quality of rocker panels I ordered. They were Delivered on time and we're great quality. Thank you extension 222.
20 May 2020 6:03
Awesome customer service. Philip is always willing to help. I would definitely recommend philip to people who need help.
18 May 2020 7:31
Great service! Had an issue with my purchase from 2019 (still under warranty) and they quickly addressed it.
14 April 2020 19:57
Amazing service from the team at PartsHub. Phillip and Ludo went above and beyond assisting me with my purchase. One of the parts were not available when I went in for pick up and Phillip offered to deliver it to me. Will definitely be returning in the future if I need other parts. HIGHLY RECOMMENDED!
09 April 2020 1:45
Great service, great prices, and super fast shipping. Said I'd see my stuff March 10th and its here already. Great customer service as well, the only thing I'd suggest for these guys is to provide tracking for customer since they need us available to sign for the items. Just makes things easier to arrange for someone to be there. But otherwise very satisfied. Thank you guys.
23 March 2020 13:55
Excellent, friendly customer service. Good selection of aftermarket parts and no-hassle return policy. Highly recommended.
02 February 2020 15:40
Terrible.ordered a rad support. 2 weeks go by and no tracking.then call.they tell me part was delivered today onto my porch.when i told them no i was home and have cameras then they say it was delivered to someone else.then they say it was delivered to another province.then a manager calls me back and says that my shipping label was changed with someone elses. I say LIE otherwise i would be receiving the other persons package at my address.absolutely terrible and will never purchase from again.full of lies.

Write a Review for PartsHub



Overall Rating: