Peninsula Medical Clinic

I am using my sons account on google as I don’t have one. My name is Graeme and I feel compelled to share my thoughts about the team at the peninsular medical clinic. Most people go to the clinic with no real appreciation of what it takes to run a team and take care of so many people. Some people today don’t even thank the staff for their help, support and kind patience they apply to all who look for assistance. I wanted to extend my deepest appreciation to all the staff and the tireless hours and effort they put in to help people in need! You are the only support structure for many people and on behalf of everyone who you help “THANK YOU”

My doctor is great but going through some of the ladies who answer the phone to get to him is the downfall of this clinic. Their attitude and how they speak with people is so unacceptable. Happend to me 3x in the last 6 years where the rudeness was beyond shocking. I tried not to complain but the last experience was too much that I had to post a review. Based on the other reviews, this isn't the 1st time nor the last time. It is unfortunate this type of service is acceptable these days.

The front desk is very rude and hung up before you finished your quesiton.

Went on a Sunday, not knowing they were temporarily closed on the weekends due to staff shortage. The website and phone said it was open. When the receptionist came to open the doors she said they were fully booked for walk in and only phone. Was upset and about to leave, but she came back out to the parking lot and said she would try her best to get the doctor to call (me and another patient who had waited). Later that day she called to confirm and then the doctor called and was able to get me a prescription. I was so happy! Really nice of the receptionist to walk out and stop us before we left to help us out. Thank you.