22 November 2023 5:03
We had a fantastic experience working with Phantom from start to finish. Their customer service was wonderful, they made it very convenient to schedule a consultation, and the installation was quick and easy. Would highly recommend!
02 October 2023 22:46
Had a phantom screen installed and it has made such a difference in the enjoyment of my place - no more bugs and it looks very sleek and is very well constructed. Everything from my initial email to install took less than 1 week and I'm THRILLED!
01 October 2023 12:02
We would recommend Phantom Screens to anyone interested in a quality product and exceptional service! Shout outs to Iain Tweedy and Brendan who were both professional knowledgeable friendly and detail oriented! Our screens are fantastic!
01 October 2023 7:37
The installation was speedy and friendly. We love our new screens! Simple, easy to operate and nice looking. Thanks kindly we will most certainly recommend your company
28 September 2023 9:48
Installer on first visit did not install locking mechanism so a second visit was required. Both visits were on time and handled well.
Seems to be a great product and quality people
12 September 2023 0:47
Just had two Phantom Screen installed. The process was quick, and very professional. Initial purchasing, scheduling was all done efficiently. The friendly installers showed up “EXACTLY “ on time when they said they would and cleaned up afterwards. Excellent service. Thank you.

Love the fresh air/cross breeze through the house now— plus no bugs!
07 September 2023 0:04
Very knowledgeable and super fast service made this experience extremely relaxed and our screens are terrific.
06 September 2023 0:47
I ordered two Phantom screens for balcony doors that were manufactured by Cascadia windows, and they look great and operate well. So far, service from the Phantom office has been excellent.
04 September 2023 22:25
It started with calling for a quote. I called 4 companies. Only 3 got back to me. Ashley was so pleasant and knew what she was talking about! We had an easy conversation and she booked me for a quote. She told me about the company, the product and how they stand behind things. The other 2 companies I had called couldn't keep things straight and one didn't even show up for the quote. Mark from Phantom came to quote and was just as great! He explained everything and gave me suggestions too. They gave me 2 quotes and let me decide which option. I chose & they delivered right on time. 2 guys came to install. They were quick and cleaned up well. We had a small incident a few days later (my fault). I called and they came by to help. So far the service has been incredible and their product is great! I'm so glad I choose this company!
02 September 2023 7:00
I love my phantom door. Lots of fresh air and no bugs. They were very efficient and professional in responding to my requests and booking time. Arrived on time and cleaned up after installation. I’ve had these doors in my last 3 houses and they never fail
02 September 2023 2:18
Installation was painless and the tech was fantastic dealing with an older house.
Correspondence with staff was efficient and clear.
Have already recommended Phantom Screens to several other people.
01 September 2023 19:57
We recently moved into a condo in New Westminster and are extremely happy with the two Phantom Screens we ordered. Fast, professional, and friendly service AND we love how the screens "disappear" when not in use. Highly recommend.
31 August 2023 12:50
Had a double door sliding insect screen installed behind my double french doors. Finally can now open the double french doors and let the fresh air in without insects flying in. Phantom screen product seems well built, professional installation included in price, so far so good. Well pleased with the choice.
31 July 2023 23:53
I would highly recommend Phantom Screens. Not only is the product a game changer, the customer service, right from first contact to installation, was exceptional.
28 July 2023 4:25
I love my screen very much, should have gotten one much sooner. I highly recommend the door to all my friends. Thank you so much.kb
27 July 2023 20:04
Absolutely love my retractable screens from Phantom. Incredible customer service (Ashley) and Ian who installed the screens was courteous and efficient. I would recommend the latch mechanism rather than the magnetic closure if you have an attack cat or live in a windy area. Will probably upgrade to this feature in the near future.
Highly recommend this company!
24 July 2023 4:20
We bought a Phantom screen many years ago when it was introduced at a Home Show. We were very pleased with it and the service we received when the screen itself had to be replaced. Actually it was replaced twice over the years.
Now that we have moved we needed to once again purchase a Phantom. There are others on the market but why not stay with what we are happy with and know that if there is another replacement needed, the company will stand by their product.
15 July 2023 3:50
Best screens by the best screen manufacturers and all made in the lower mainland! Still the best!
10 July 2023 16:55
Love these screens! A great transaction from information gathering, booking and installation.

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