Pinpoint Physiotherapy & Health

Fantastic team and service. I have been treated by both Martin and Danielle and would not hesitate to recommend either.

I have had the pleasure of having had several appointments with Dr. Kelly Robertson. She is very knowledgeable & explains everything very thoroughly and in a way that I fully understand. She has given me some really good suggestions and I look forward to my next appointment. Highly recommend!

Comfortable professional physio provider. The staff are kind and helpful. Kayla is amazing and I've benefitted so much from her help.

Amazing service. I've delt with Nicole tos and she is awesome at what she does. Very knowledgable and makes u feel comfortable. I would highly recommend them to anyone looking for a professional clean and friendly staff.

I made an appointment to see Kayla for an issue I have had for more years than I can remember. I have asked many professionals under a few disciplines over the years why this particular issue was happening and I consistently received almost the same feedback. Basically, I don't see anything wrong but try these exercises. Kayla did a thorough exam of the joints in question and also all of the muscles, ligaments and tendons that are associated with it. She was able to determine the contributing factors for my issue and explain them in an easy to understand way. She also administered the first treatment for this issue and the results were immediate. Though I am not through the treatment plan yet, the improvement in the affected area is unparalleled for me. I highly recommend consulting with this clinic if you are considering making a physiotherapist appointment.

Always a really great and professional experience at this clinic!
During my first appointment I was warmly welcomed by the team, and my physio made me feel very comfortable right away. Thank you for the sweet service:)

Locally referred by a friend a few years ago, this is our family's go to for all things healing for our different body needs. Every practitioner we've seen has provided incredible service and treatment. Thank you Pinpoint!

Great physios with comprehensive expertise. So glad I found this place and in particular Danielle. I feel confident that with targeted exercises, the arthritis in my hip will no longer inhibit my active lifestyle.

I could not be happier with my experience with Danielle. She is knowledgeable, very professional and compassionate. Incredibly helpful.

I highly recommend Pinpoint Physiotherapy, they've helped me through a few injuries from shoulders to knees over the years. The staff is always on time, very professional and knowledgeable in regards to treatment. Again, I highly recommend their services.

From the front desk, to the practitioners each person makes you feel validated and supported. Spent 3 years trying many offices, dr, and finally got my diagnosis and correct treatment here by Dr. Kelly Robertson! Many thanks to this team!

I had total knee replacement surgery. My physiotherapist was very knowledgeable about the type of program that would be needed to optimize my rehab, and was very good at explaining the process and the reason for the various exercises he prescribed. I have completed the program now and am happy to say that I have regained the full function of my knee, and have exceeded the function of the joint prior to surgery.

Anna is a real pleasure to work with!

She is always pleasant, listens attentively to my concerns/issues, and offers effective, practical solutions.

I had suffered with chronic hip and lower back pain for a very long time until I started treatment with Anna. I am now pain free with a greater range of motion.

Dr. Kelly was very understanding to my need and very knowledgeable in how to help me. She never pushed treatment on me but offered to work closely with the pt and myself to deal with my issue. I appreciated her professionalism and caring nature.

A place where truly cares about their patients. That’s the reason why I keep coming back! Huge shout out to the amazing receptionists for helping me with getting into spots with my weird working schedules and Dr. Martine is amazing!
Thank you Pinpoint

Soon as you walk in you are greeted by a professional receptionist that treat you with a smile I felt comfortable walking in and letting them know who I had an appointment with. I was immediately brought to a room and settled down. I was greeted by a knowledgeable and professional physiotherapist Kayla. I explained to her how I was feeling and she explained to me what she was going to do for me. I am being treated with IMS that is needles that penetrate the skin and enter into the muscles. I have been seeing Pinpoint for a couple of months for various issues. Thanks for helping me out.

An amazing physiotherapy clinic in Nanaimo
Easy access, friendly competent front desk staff, top notch contact and updates on appointments
Martin Davies was my physiotherapist post second knee replacement
Martin’s structured 4 pillar assessment and treatment program was amazing
Used notes and we made videos of exercises to keep me on track
Graduated from Physio after 10 weeks with Martin with a fully workable knee
Highly recommend this clinic especially for post surgical treatments that are now not being provided by Nanaimo Hospital. VIHA now provide 12 Physio appointments via voucher
This physiotherapy clinic accepts these vouchers, and is geared for new post surgery patients

Fantastic and friendly people there.
Nicole is my physiotherapist and she is so helpful. I always learn something new at each visit.