07 November 2023 12:04
Sought drumsticks for my son. Good selection to suit all budgets and technique. Chino was knowledgeable and patient to decipher what my son required. Very clean and organized. Tons of cool guitars. Support local business. A+
30 September 2023 16:59
If you need an instrument, come here first! A beautiful cozy music store nestled by a busy road. Full of students who are eager to learn music and play music. The owner is incredibly kind and passionate towards the craft.
22 June 2023 16:30
I was there to fix the guitar I bought from the marketplace. I forget to ask his name. Let's say, a magician cause he really did his magic and my guitar was fixed. You should visit the store and they have collections of musical instruments. I must have to say, the customer service I got today was great.
04 May 2023 15:29
This is a wonderful business with great prices. You walk through the door and immediately receive friendly service. They are supportive of local creators and even showcase them inside the store. I'll be back!
24 April 2023 11:32
Very friendly, helpful and knowledgeable staff! Came into the store with no idea what type of guitar I wanted to purchase, and Andrew guided me through the entire process! Very happy with my purchase and I will definitely be coming back to this store in the future!
09 April 2023 8:05
Came here to buy guitar strings the other week and I was dumbfounded how superb the customer service was. Definitely deserves their 5 star rating.
26 September 2022 11:33
Play music inc is officially my home for anything guitar related.lady Beatrice was lovely to deal with and chino along with Andrew were great as well. All in all good vibes. 6 stars
30 June 2022 0:21
Just picked up my first Schecter. Cheenou and Andrew were amazing through the whole process, helping me find the right guitar to suit my needs and price point. Finally decided on the Reaper and I couldn't be happier! They are so personable, passionate about what they do and genuinely care about their customers. Best customer service I have experienced in a long time. Thank you Andrew and Cheenou!
28 June 2022 2:05
Quick, friendly service. Changed strings on two guitars, installed a strap button. Reasonable rates. Would recommend.
21 May 2022 2:52
Very kind and knowledgeable people. I went in looking for a guitar the other week and both Chino and Andrew were very patieny and helpful in making sure that I made the decision that was right for me. A few days later the weather changed and my guitar needed to be readjusted so they offered to readjust it it free of charge for me.
Play Music has great service that I wouldn't expect at a bigger store.
30 April 2022 22:59
Chino always been fixed my bass from Warwick to Jazzbass. Very professional and thrust worthy. Thank you Play Music
26 April 2022 16:09
Hey, I am the guy who messed up the guitar string change today. Just wanna tell you guys the string works just fine now.
26 April 2022 10:39
EGGCELLENT. Staff here are amazing as their patience and kindness is extremely high. It's to the point where I'm actually excited to come to their lessons. -which is a big deal due to me being a full time student as well.
13 April 2022 22:28
Friendly knowledgeable staff, surprising selection of instruments for such a small space. Private lessons on site too!
24 March 2022 4:27
Such a great selection of instruments and a lovely staff! They were so friendly and really good at explaining everything, even gave me a free keychain and picks. Guitars were all set up and cleaned before they were put up on the racks which was greatly appreciated. Just got my first electric here and I’ll definitely be coming back again sometime. I absolutely recommend Play Music for just about anything guitar-related, you won’t regret coming here:)
04 March 2022 8:06
Very friendly and knowledgeable staff. Everyone i spoke with was eager to please and happy to help with any question no matter how simple or complicated. Very great service
09 September 2021 7:32
You get less than a second to know whether you like a person, thing, place or vibe. Walking into Play Music Inc.was like walking into a familiar homestead, with family everywhere.

What did they know? They knew exactly how to make me feel like a member of the family/clan/tribe/pride. Whatever you wanna call it.

Play Music Inc.is your home for your musical expression. They MADE me feel welcome; showed me everything, listened to what I had to say, welcomed me and offered their wealth of knowledge.

Go now!

Epilogue: I just had my first-ever professional guitar lesson at Play Music Inc.today. After years of casually picking away at my guitar, haphazardly learning (and forgetting) chords and lacking motivation; the folks at this magical music shop invented a spark, tailored for me, which renewed my excitement to the core. A great thought occurred to me today while walking away from my first lesson: "Wow, for the first time I truly know that I can do this! "
09 September 2021 6:23
Play music Inc was the place where I started to first learn guitar and from the few years I was there all I can remember are the fond memories of the place and the people who worked there. The employees there are so kind and nice that it's like they have known you for your whole life. The products you get buy there are also ever expanding making it a great place to get any musical item you may want. Tho I may have not been there for some time as of today when I went back it was still all smiling faces.
18 June 2021 1:17
I highly recommend Play Music Inc, either buying, taking a lesson or even just dropping by to get music advice from them. You won't be disappointed. We bought a ukelele from the shop in January and I had a class with them for a few months. Like Andrew, the owner of the shop, said, "You will be able to play a song from the first lesson. " I ended up taking more lessons because I just enjoyed going there and the lessons. People there are so nice just like friends and family. Again, I highly recommended this place.
23 May 2021 2:11
Best professional guitar set up in Vancouver!

amazing shop with amazing people bring them your guitar!
21 May 2021 5:42
I came in to Play Music Inc to look for a capo, ended up chatting with the staff for a bit and had a great experience. They are all clearly passionate about music and on top of that, very friendly. I asked if they had a guitar phone mount in stock and at the time they didn't, but took my name and number down in case they found one. A few weeks later I get a call that they found one and ordered one for me. Not every business will do this for their customers, so I was very touched by their service and dedication. Great store, great staff!
02 May 2021 11:13
Had my guitar strings replaced and a tune up. Sounds amazing! Really friendly service, went above and beyond.
01 May 2021 6:51
We were looking for a place that can swap the strings on a RT handed guitar to LT handed to accomodate some of the health challenges our daughter is facing. They were nothing short of fantastic! They reassured us it could be done at a reasonable price and even allowed our daughter to play on her dream electric guitar. A huge thank you to the three angels we met in the store. Your knowledge, kindness, understanding and encouragement came at a much needed time. God Bless each and every one of you.
17 April 2021 15:30
Recently took my acoustic to get a set-up and Chino did an amazing job! They quoted me 2-3 days, got a call 4 hours later that it was finished! Plays and sounds amazing, they really treat it as if it was their own guitar. At $60 for a set-up and the quick turn around, I'll be bringing all my guitars here from now on and suggesting this place to all my friends! Great friendly staff as well! Support your local small businesses!
03 April 2021 3:20
As a novice, I had no knowledge of what gear to get myself so I can start playing the electric, but Cheenou was very helpful! Looking forward to coming back in the future!
01 April 2021 23:08
The owners are really, really lovely people! It's a small shop but has a really nice selection at very reasonable prices. We picked up several things and will definitely be back.
They also have a surprise stock of super random enamel pins to spice up your gig bag or anything. As a sucker for enamel pins, I was very pleasantly surprised and may have picked up several. ;)

Definitely check this place out if you're looking to pick up guitar or ukelele!
04 March 2021 20:06
They are very friendly and their guitars are high qualities. They might even give you chocolates but y’all need to give them a review tho
18 February 2021 2:46
My super old Larry Adler Chromatic Harmonica needed some repair. Not knowing where to go, I went to the closest music store in my neighbourhood. Not only was Chino at the front desk super helpful when I first called in, but when I came in so we could fix the harmonica, he patiently worked on it with me for 2 hours straight with extreme care and attention to detail. Ultimately, the harmonica was fixed and in perfect shape. Super glad I game into Play Music and had the pleasure to meet Chino and get to know the store as it was my first time in. Can't wait to come back!
07 February 2021 1:26
You will understand why everyone gives 5 stars when you visit the shop:) Awesome service and friendly staff and guitars at great prices!
02 February 2021 13:55
What an amazing experience! I am in Hong Kong and want to buy a guitar for my daughter, who is studying in Vancouver, for Christmas present. Knowing nothing about guitar, I prefer a physical store rather than online store. So that my daughter can ask for any guitar tips when pick it up. I searched online and found that Play Music got all positive comments. I typed in my requirements and budget in their chat box, and Beatrice replied immediately. She made some good recommendations and let me know there were some beginner guitars on sales till Boxing Day. We figured out how I could pay in overseas to secure the stock and everything was arranged from general enquiry to place an order within 2 days! When my daughter picked up the guitar, it was all prepared, including the accessories, for her. Cheenou and Andrew were very helpful and asked my daughter to visit them if needs to pack the guitar for overseas travel. This was the best remote shopping that I ever had!
24 January 2021 5:33
Amazing experience! I went in today to get my first-ever guitar but I'm really happy that I did so at Play Music Inc. Being complete beginner, I was feeling slightly intimidated going into any kind of music shop, but nothing like that at this shop. The staff were very friendly, had such an inviting atmosphere and you could feel their sincerity. I Left the store happy and very excited to start playing the new guitar I have with me now. I would definitely recommend this place to everyone and for anyone who is thinking about starting guitar like me.
05 January 2021 6:15
Just bought a Yamaha Bb234 bass from them. Amazing service, great prices, they really love what they do and are all down for a good chat. I feel really welcomed. This will be my new music shop!
23 May 2020 10:35
Very helpful and friendly staff. Excellent service and quick turnaround. Would definitely recommend.
14 May 2020 5:30
Such a great experience with the friendliest couple! They were super sweet and had my guitar fixed up for me within a day. Great example of why local businesses are the best.
20 April 2020 0:02
Super friendly and knowledgeable staff, great customer service, and all around just professional, definitely go here if you wanna do anything music related!
20 February 2020 4:27
Small little shop with everything you might need. The people at the shop are proactive and are willing to order stuff for you that you may not readily get in the shop. Give them a try, a sweet local business I’ll recommend to everyone.

I bought a pair of drumsticks and they had a buy one get one free offer running too!
30 May 2019 9:34
Very detail oriented staff that have always taken very good care of my guitars. I know I'm in good hands when I take my kit here!
06 May 2019 11:58
Brought in a 17 yr old Ibanez RG series to get cleaned up and overall tuned. These guys were courteous, helpful, super kind and got me my guitar back the next day. I would highly recommend using these guys for any guitar needs and will definitely return as a customer. Thanks again!
05 May 2019 20:12
Dude who manages the place is a great guy. Got a guitar here for sale, properly maintained and set-uped

Store gives out positive vibes. A bit to cramped but nonetheless organized. 5 stars dude!
17 April 2019 14:52
First time customer at Play Music and I'll certainly be returning soon. They had a very hard-to-find pedal that I'd almost given up on ever tracking down locally. Excellent friendly service, great prices and product selection.
14 April 2019 17:48
I brought in one of my first guitars I have ever bought that was sitting in storage for a number of years. Play music fixed and cleaned it so good that it looked brand new just like the first day I had it. Staff is super friendly and I ended spending more then an hour playing and talking about music. Repair time was only a few days 5 stars!
29 March 2019 13:07
Really thank those kind and friendly staffs, and they deserve 5 stars for their patience and responsibility. I got a lovely gift for my girl friend there.
22 March 2019 13:13
Awesome place. Kind, helpful, knowledgeable staff. Helped me out buffing up an old guitar to get me playing again. Really appreciate the somewhat family vibe and inviting character I got from them. Everything you'd expect from a little joint like that.

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