Had a really great experience! Laundromat is very clean, owners go above and beyond to help you out. Sylvia the owner was very kind to us and guided us on how to properly use the machines, for better efficiency and to keep them in great condition for all.
You can tell there is a culture of kindness because the other customers are nice and willing to help you.
Woman the works at this laundromat is very intrusive. She told me what machines I can use and not use. I have a very small bag of clothes and she forced me to use triple load when in fact small load is enough. She also forced me to use 2 separate dryers for my clothes when one dryer should only be used filling only 1/3rd.
Extremely overpriced and the woman owner says she doesn’t care about her customers.
Will not go here again. Very unprofessional and overpriced
The cashier/ owner seems to be very pushy. The laundry that could have been done in one washer/dryer was asked to be done in two different ones. Prices are not competitive. Overpriced to say the least.
I came here to do one load of laundry at 4pm. Washing and drying takes 23min + 20min. The woman at the counter watched me do my laundry abs repeated herself 4x that they closed at 5. I finally had to tell her I was not stupid and was fully aware they closed at 5 and would be out. Terrible customer service. Also, very expensive at a medium wash costing $6.00 and drying for 25mins costing $2.50.
Really disappointed i couldn't wash my bedding today. We used to come here for spring cleaning because it was one of few places that could handle my blanket and plushy. Today was told that machine couldn't handle my stuff even though we drive 2 cities out of our way because we know they can. My family and I will not be coming back after today. Completely different experience than previous years. Not sure if its a new owner but wasn't the usual couple we used to deal with.
Write a Review for Port Moody Coin Laundry & Dry Cleaning