PRE Therapy Burnaby RMT Massage & Physiotherapy Clinic

Stanley S.has giving me hope to get my knee back to normal.
He explain everything that is wrong with my knee and shoulders.
He is very sympathy with my needs and he listened and understand me.
I will totally recommend him to anyone that has lost hope with others people out there that doesn't attempt to find the root cause of your body issues.

Was recommended here to see Stephanie, and I’m really glad I did! I like how she explains in depth about the potential causes of my problems, and how the treatments help it. She also has a really positive attitude that makes you feel at ease during treatments. Overall, I would recommend her anytime.

PRE Therapy are the best! I visited Rajan several times and he was wonderful. He is extremely helpful and was great at tailoring my exercises to my abilities. The location is spotless and all the staff are very nice.

Easy to arrange appointments. Clean facilities, especially the bathroom. Lorenzo was prompt, professional and attentive to your issues. Thank you.

Hannah is really professional. Besides massage therapy, each session teaches client daily exercise to help you in your wellness.

I'm new to Pre Therapy. First of all I love how Dr. Stephanie is so very friendly and has a bright aura about her. My experience seeing her vs my old chiropractic is amazing. She took her time on all parts of my body (neck, back, lower, legs) to see where I was needing pressure point work done. And also adjusted where I needed and showed me few stretches. This was really nice as usually my visits at my old chiro are 5 mins, in & out. Thank you Dr Stephanie for taking your time, but also trying to get to know me. You're very personable.

I’ve been coming to Pre Therapy for over a month now. Had a great experience with Kevin Hoang for my Rmt treatment. He was very professional and took the time to treat my back and left shoulder pain. After a few visits my body started to feel a lot better and loose. Would definitely Kevin to anyone looking for a RMT.

I love coming to Pretherapy. Everyone is friendly and the atmosphere is so relaxed. Paul Kim my RMT is amazing, I found him here when he wasn’t available at the other clinic because he’s prebooked months in advance. I’ve seen many RMTs in the past and Paul is one of the best. He actually cares about your well-being and you could tell through his work. I’ve been seeing him for my lower back pain and I’ve been so much better. Thanks so much Paul! I appreciate you!

I have been coming here for just over a year since discovering it. I have tried a few of the different services and everyone who I have dealt with there has been fantastic. Have recommended to friends and family

Lorenzo is the best RMT in town. Very passionate with his work! Once you tell him the spot you want him to focus on, he will do it, bulls-eye! He's very consistent, deep massage up until the end of your session. Me and my husband are a satisfied clients of Lorenzo. We always feel great after the massage! I highly recommend him!

I went in with a very troubled lower back and left feeling so much better! Steve (RMT) was amazing, he was so helpful and knowledgeable and gave many insights on lifestyle/posture changes to help one w a 9-5 desk job! Thank you!

I highly recommend pretherapy.
I have been very much appreciative with the professional service they provide.
LILLY has been very important in my recovery, I couldn't ask for a better physician.

I have been going weekly to Stan Su for several months. He has always been on time and has given me the full 45 minute treatment. He is always very polite and friendly and I would strongly recommend him to anyone wanting an excellent massage therapist.

Thanks Hannah
Your The Best! Taking your instruction and moving my legs mindfully & I'm getting my walking (running) around done! Left leg is free of pain
And it's moving again!

Thanks Hannah
I was even able to take a walk after the terrific massage today! I am walking properly and with no pain now.
I can't thank you enough!

Nov. 17,2022.
Thanks Hannah.
My ability to walk has improved so much! Zero pain after today's session.
Thanks for the great ear & hearing where the issues are.working thru my difficulties with me. Improving and giving back my life!

***March 16th.
I HAVE THE BEST MASSAGE THERAPIST OUT THERE!
HANNAH LISTENS TO MY NEEDS &
CONCERNS ABOUT MY PHYSICAL HEALTH & INJURIES.
PLAYS MY OWN PERSONAL MEDITATIVE MUSIC FOR ME, TO HELP MY HEALING JOURNEY.
She's willing to do whatever it takes, as far as massage, to get me relief from my injuries and suffering.
Knowledgeable and dedicated.
Thank you Hannah
You're The Best

I’ve seen both Erwin and Lisa. Both were great, professional and made me feel very comfortable! Both made recommendations for exercises and stretches I could do to ease my pain and explained fully what may be the root cause of it. Also, first time I came they gave me $15 off as I was a new client without me even having to ask. Their billing is so organized and easy too, I never have to do anything.

I had my first RMT session with Kyle and had a great experience. I was experiencing pain in my hip and upper back and decided to come in. He was really communicative in adjusting the amount of pressure for the treatment to make sure I was comfortable. After a 60 minute session, my mobility issues improved a lot and I plan to return to work on them further. The atmosphere is very clean and bright and I definitely recommend PRE Therapy!

After my MVA, i go to Ryan who always is super attentive and caters to my pain points. Highly recommend Ryan Dong

Highly recommend this place. The staff is very friendly and thoughtful. Steve, Rajan and Lily took great care of my lower back pain. Thanks again!

I have always praised very highly on Ms. Brittany on her techniques, patience and professionalism. She is no doubt the best RMT I have ever met & work with. She's got the touch of God's hands, gentle but yet firm. Applying just the right amount of pressure at the right area. I feel so rejuvenated each time after my session. Thank you Brittany and everyone at PRE THERAPY.

Lily is a fantastic kinesiologist who is full of positive energy and genuine concern for her patients’ well-being. The personalized exercises and support she has provided throughout my treatment plan has made all the difference in relieving my physical pain and improving my mobility.

I’m grateful for and always looking forward to her sessions!

Lorenzo is the best RMT in town. Once you tell him the spot you want him to focus on, he will do it, bulls-eye! He's very consistent, deep massage up until the end of your session. Me and my husband are a satisfied clients of Lorenzo. We always feel great after the massage! I highly recommend him!

I've gone to Matthew Hoogveld for fascial stretch therapy and it felt amazing! With his osteo based approach in the fascial stretch treatment, I never thought my hips and neck could feel so great! Already looking forward to the next appointment.

Stanley was great, very knowledgeable and really empowered me to make permanent changes to ensure that the same issues don't come back. Would recommend!

Steve Nguyen my RMT is great! Would highly recommend. There’s a reason this place has high ratings. Keep up the great work!

My experience at PRE Therapy with Lily Vernon, who works one on one with individuals through Active Rehabilitation, has been rewarding. She has demonstrated patience and attentiveness, while providing encouragement as she assess my strengths and weaknesses. Over the past months I have developed a greater strength and mobility, after my accident, with going through Lily’s exercise plan and following her guided instruction, as she adjusts the exercise plan upon careful review after each visit. I am so grateful to Lily and am so thankful that I choose PRE Therapy.

Coming to PRE Therapy has been pretty close to life changing. In one session, Stanley Chow set me on a path of relieving a chronic pain issue that I've had for the last 13 years, dramatically increasing my quality of life and happiness. He listened and determined a treatment plan that worked.

+ everyone that works there is super friendly and the facility is bright and clean!

100/10 Recommend!

Amazing place for recovery, after my accident I went to PRE Therapy, was appointed to PAUL KIM as my RMT, He educated me on why my low back hurts, how to prevent future injuries, he gave me stretches, and his treatment really helped me get back to working at 100%, I highly recommend PRE Therapy and highly recommend PAUL KIM as a RMT

Lots of nice people work here. And there are some good RMTs. The RMT I was visiting was good, but lacked tact and made me feel uncomfortable. I would recommend this place to most people.

PRE Therapy has a team of professional therapists who offers a wide range of services from Registered Massage Therapy, Physio, Chiro, Kinesiology. I highly recommend Hannah Yong - the most amazing RMT who is magic in untying knots, finding and massaging all of your soreness and tightness away. I have friends who uses the other therapists to great feedback as well. The facility is clean and well sanitized with Covid-19 safety protocols in place, masks required at all times.

Matt’s approach to treating my complex misalignments and knotted body from the demands as a Personal Trainer are 2nd to none! From the moment I met him, it was clear he is not only committed and passionate about all aspects of his work, he is also fully present with his clients. Love his holistic approach that intertwines Kinesiology, Osteo + myofascial treatments + more. Matt thankfully also rocks a growth mindset, solid relationship management skills and is well stocked with fab tools in his toolbox to support his clients!

Ryan Dong is a very good massage therapist. I had been under Ryan’s care recovering from back and neck pain caused by motor vehicle accident. A gifted healer, Ryan’s knowledge and skills are impressive. With much gratitude to Ryan, I am on my way of physical healing and restoring my sense of well being.

Justin is incredibly knowledgeable and professional, he's been my RMT for a few years now and I'm still blown away by his technique and ability to treat me every time!

I have been coming to Pre Therapy for over a year; the staff is professional and always on time. Lorenzo is an excellent RMT and I would highly recommend him!

Calvin is a friendly and professional therapist, he took care of my injury of the car accident I had and I got much more better now. Thank you so much.

Been coming for a few months for a couple of issues. Super easy to check availability and book online, clean premises and friendly staff. Everything very efficient and massage therapy appointments are helping!

I always see Brittany and she pays good attention to problem areas, and asks at each appointment what areas you would like worked on. She also checks in about pressure, and ensures you are comfortable. Overall she does a very good job, I am always excited to go in and see her, and always feel great when I leave!

My first time trying massage therapy at Pre, gotta say that i would never regret choosing this place. I had Tuan working on my neck and shoulders. He did a great job by walking me carefully through the process, giving a specific analysis about what causes the tightness and solutions to improve it. I feel full of energy after that and the pain has reduced considerably. Overall, staff is very friendly, professional and good atmosphere. Definitely gonna come back!

I would highly recommend Rajan (Physiotherapy) and Tuan (RMT) as my experiences with them have been great! I find that they are very knowledgeable, and as such are completely able to explain what to work on and why, and have great understanding on how to customize a plan for your individual needs. On top of it, they make the environment and the sessions something you want to come back to! If you are looking for Physiotherapy or RMT, these are the guys to see!

I’m working with a few practitioners at Pretherapy, Ben, Rajan, and Jennifer. Together they’ve collaborated to give me more relief than I’ve experienced since my accident. I’m finally finding some hope of making a full recovery. I’ve heard great things from friends about all the staff, and I’m so grateful to be getting treatment here. Thanks!

This was my first time ever trying massage therapy. I wont lie I didn't have crazy expectations, you live so long with certain pains that your body climatizes to it.
Although I must say I am blown away by the feeling of just 1 session. Neck and lower back feels instantly better, JC helped me and was an absolute gentleman and incredibly knowledgeable and professional. He walked me through my questions and explained things in a way someone who has no idea what is happening will understand.
The whole aesthetic of the building on the inside was sleek and felt much more inviting than I expected.the rest of the staff that I spoke with were also very polite.lady at the front desk and the owner.honestly don't wait to get the physical help you need.this was worth it and I will be going again.

I was in a car accident earlier this year, and was suffering lots of tension in my shoulders and lower back, but ever since I started coming to Pre Therapy and seeing Calvin Yu he has been able to help me regain my range of motion and even further educate me with home care so I can return back to normal. I would highly recommend Pre therapy to all my friends and family!

Tung was personable and made me feel at ease. He was inquisitive answered all my questions with stretches at the end. My IT band is usually very sensitive but the massage was gentle and thorough adderessing all the problems areas. He drained the inflammation from my legs, when I got up my hips, knees and ankles felt lighter and balanced without pain when I walk. Direct billing is easy, and overall polished experience with flexible schedule with variety RMTs.

This place is the worst! I called to make sure they do direct billing prior to booking and going in and they confirmed that they do direct billing. However when I went in for my appointment they claimed to have some sort of issue with the system and won’t be able to submit direct billing, they said either pay out of your own pocket and reclaim it from your insurance or we can cancel the appointment, I explained to them that I do not want to bother calling insurance for hours or have the time to try and claim something that simply can be done by direct billing and thats why I asked them initially if they do so which the claimed they would. When I asked for the appointment to be canceled instead the manger insisted I should pay out of my own pocket and that they are would submit the claim for me as soon as their system is back on and they never had issues doing this. They continuously said to me that I don’t have worry and the amount pay will be reimbursed within days. It’s been over a month and they never submitted anything like they claimed they would, and upon calling them, they came up with some sort of BS that they can’t submit it. I frkn knew this would happen and thats why I wanted to cancel the appointment. Here I am dealing with the nightmare of calling and waiting for insurance now and having to explain why I am submit something over a month old.
Dishonest people and business. Avoid.

Came in for a treatment with Stanley Chow for some shoulder and back pain. Stanley was very professional in educating me what part of my body was the main issue, and completed several body exercises to relieve the pain. After the treatment, my shoulders felt loose again and he also taught me some exercises to do at home to prevent the soreness.
Clean facility, friendly staff, will be sure to come back!

I highly recommend Hannah Yong. Targets every spot that's stiff and sore for me with perfect pressure. Provided me great training and stretching advice before my tennis tournament. She always checks in with you to make sure it's the right pressure. The clinic itself is very spacious, clean and modern looking. They also have nice friendly front desk staff.

Have gone to different places for my rotator cuff injury.

This place by far has given me the most results with recovering and I can finally say that I no longer have pain or discomfort in that area. They really know what they’re doing from the diagnosis to the right corrective exercises to get you back in shape.

I always leave feeling better than I did coming in! I’ve been seeing Seadon for a couple years now and will always recommend to anyone who needs an RMT.
Matt (active rehab) has been nothing but amazing too. Having been involved in a couple MVAs, they both know what they’re doing and able to pinpoint exactly how to treat and I’m on the road to recovery! Very friendly staff too:)

I started seeing Matthew Hoogveld in mid-May and have had about five sessions of personal kins so far. Before starting our sessions, Matt ensured we had a meeting virtually to understand my personal history, what brought me to him, and my end goals. He is highly personable and genuine. Matthew has made me feel that I can accomplish the exercises and techniques he gives me and encourages me to seek alternatives ways of doing exercises if I think I cannot do a specific movement. Matthew has also been a great teacher when I never thought I would move the same way again after suffering multiple herniated discs and diagnosis of a severe auto-immune disease.

If you are looking for some amazing healing hands, I highly recommend Brittany and PRE Therapy. The space is clean and bright. Everyone is super welcoming and helpful. I saw Brittany for my RMT appointment - she did a quick assessment upon arrival then proceeded to help me out with my lower back and shoulder pains. She was professional, knowledgeable and super sweet! Highly recommend!

Calvin is amazing and had an amazing therapy session and is super thorough and explains every step of what he is doing and trying to achieve. Solved my next cramp with one session where previous RMT couldn’t do in 2 sessions.

I went to PRE Therapy for lower back pain, and was treated by Sascha Lo. The treatment was great, Sascha was personable and effective, and gave me a great set of active stretches to do. I would recommend booking with Sascha! The music was great as well)

Brittany Tremblett is fabulous! Very professional, felt comfortable immediately and she is genuinely interested in digging deeper into underlying issues which I haven't always experienced at other clinics. Good communication during massage as to pressure preference and comfort. Space is clean. I will note is that sometimes you can hear if there is a conversation going on in the next massage room. The sound proofing isn't there yet but that doesn't really bother me too much. Other members of staff are friendly too and direct billing has always been a breeze. Extra bonus, there always free parking conveniently available directly outside.

I've been working with Calvin Yu since my accident. Not only is Calvin super friendly and professional, he truly cares about trying to fix me. I highly recommend Pre-Therapy - the second you enter the office, you are greeted by the very pleasant Jessica and you leave feeling amazing.

Stanley Su is always polite, friendly and talkative. He is punctual and manages the appointment time well. I feel more relaxed and feel the therapy is effective. Stanley has also provided some excellent advice to help prevent recurrent symptoms.

Been working with Rajan (Physio) and Ben (RMT) for my ICBC accident claim. These guys are amazing. Rajan has helped me relieve pain significantly so I can continue to work with minimal pain. He does exactly what I need to relieve pain. I always leave feeling 100% better. Scheduling and safety during the pandemic was not an issue at all - very well managed, clean, very professional, polite, and accommodating.
Ben has been amazing. His skills and knowledge was pivotal in my recovery, and in fixing several other issues with my posture and training style for pain-free living. Ben has always gone above and beyond to help me with my pain and I am very grateful. I`ve already referred several people to these guys and will continue to do so. They are exceptional at what they do.
Thanks guys!
AKI

Looking to recover from an injury? Then look no further, if it wasn’t for Seadon (RMT) & Matt (active rehab) I would be constantly in pain from my back injuries. They constantly teach me something new to help alleviate pain and strengthen my recovery regiment. Pre therapy is honestly a one stop shop for everything. They’re constantly cleaning their equipment
/surfaces from every use. The rest of the team are very friendly, there’s no where else I would go. Keep it up team!

Ben is the best RMT I've ever worked with. He offers a holistic approach with a focus on healing and improving my overall physical health. He's professional, compassionate and very knowledgeable. I highly recommend working with Ben for your RMT needs

I have been seeing Stanley over the past few months for my chronic upper body tightness and also trying to improve my hip pain with squats at the gym. He has been really helpful and addressed all my issues during our sessions. I would highly recommend him and the pretherapy team.

Stanley you are the man! Thanks for helping me feel young again:)

I went to PRE Therapy for the first time recently and I am not disappointed. Great facility, great people, and a wide range of services. Thank you Justin Yang & Stanley Chow for your knowledge and expertise! Looking forward for my future visits.

Dec 7 2020 - Covid19 protocols and signage throughout building. Hand sanitizer and mandatory mask policy in effect. Plexiglas shield at reception. Great pre covid screening and contact tracing platform in place through online booking. Great location. Always parking available out front or in lot next door. Can jump onto hwy1 or Canada Way or Boundary to get wherever you need to be quickly with many route options to and from the place. I plan to give an unbiased honest review of services by multiple RMTs provided along with clients service and safety of this establishment.

December 7,2020 - Jessica at reception was informative and knowledgeable and took extra time to explain how direct billing worked and some other technical issues. I appreciate your time it was kind even though there was a line up behind me.

Dec 8 2020 Calvin Shao - My first time at PreTherapy the RMT performed some active release, I got to choose my music which is nice. RMT has Kins background and a motivational training style of massage. I was offered to remove my mask and declined due to mandate. When I asked what structures or muscles were called the RMT did not give precise answers. Great RMT if you need sweedish and a pep talk along with having to personal training type exercise. Massage was also cut short 15 minutes even though after checking with reception he had no clients after me. I have heard that he can give a deep tissue hard-core massage. Maybe it was an off day. I would try again if that was the case. It actually pains me to have to write a poor review but I left in pain 3/5

Dec 12,2020 Kyle Chow -Very knowledgeable about human anatomy and physiology. Use of tool " cane" effectively. Trustworthy and reliable source of information and post treatment health promotion. I have seen this RMT twice now and would see him again. 4/5

March 9 2021 - have seen 7 more therapists at this location. When I have time In may I will give an unbiased assessment of all who worked on me. Stay tuned. I have been through most of the males and have ended up using Lisa Madeline and Hannah because of their client centered approach and them listening to what my needs were. Fast assessments. More table time versus many others. These ladies get 5 not because they are female but because they listened to their client and actually relieved my pain. Details coming soon

First time ever going to a physio and booked an appointment with Raj. I originally went in for some neck pain which has been bothering me for ages but after one session, I noticed results immediately! He gave me some exercises and stretches to do at home and I haven't had any pain in my neck since. Went back for a follow up session a month later and I started telling him about this small pain in my shoulder when lifting weights. Going into the appt, I thought he was just going to brush it off since it seemed so minor but he listened to my horribly worded description and was able to diagnose and fix my shoulder impingement. Raj clearly cares for his patients and takes his profession very seriously 10/10 would recommend!

I got into a car accident 4 years ago then went to different RMT's, Physio & Active Rehab but it only gave a temporary fix so I stopped going because I was hopeless that it was never gonna go away. Until I heard about Pre Therapy, I'd say it was the best decision I have made. I would say that everyone that I've seen are very knowledgable and really listened with my concerns. Here are the people I've been seeing and would definitely recommend to see:

Calvin (RMT) - This guy just blows my mind every time I see him. I initially went in for my lower back pain and sciatica but he explained to me that rather than isolating what needs to be fixed, we would need to explore other things what causes the pain. He would explain what he needs to release and the pain just goes away almost immediately. He goes above and beyond making sure that I would understand what he's about to do and how it contributes to the pain I've been experiencing. Very very knowledgable! Keep doing you my guy!

Jennifer (Active Rehab) - Very down to earth, easy to talk to person and of course keeps me active. She makes the work outs enjoyable, very patient when I don't know what I'm doing but definitely educate me with everything we are doing.

Matthew (Active Rehab) - Very smart guy as there are just so many ideas he tells me and he educates me with the little things I need to do and makes everything 10X better. He's currently studying Osteopath and I'm glad that he's sharing what he's learning so I get two in one session.

Rajan (Physio) - I've seen few different physios and he's the only one that actually listened with the issues I've been having with my lower back and sciatica. He sits there and guides me what he recommends me to do. I was used to just physios putting stuff on my back then don't see them for the next 30 mins. As for Rajan, he'd ask me lots of questions just to make sure he's not missing any information so he can build a plan and set me up for success along with RMT & Active Rehab.

Lastly, very friendly and helpful receptionist - Jessica, she always helps me out when I have issues with my appointments and helps me out figuring out with my busy schedule. Thank you Jessica!

I came in for my first session today with Danny. I appreciate how time is taken at the beginning of the session to professionally assess my problem spots. I was having problems with tightness in my traps and neck for quite a while now and after my session, my muscles feel so much more relaxed and my range of motion has increased. Such a relief! Looking forward to my next session. I would definitely recommend pretherapy to my friends and family as the environment is kept clean and the staff is friendly.

I had a really good experience at PRE Therapy with Jared. This is the first time I’ve been to an RMT who actually did an assessment and even gave me some tips on stretching at home. I work in front of a computer 12 hours sometimes, and He was able to stretch out my neck area to help with my tenseness. My arms were very numb and I wasn’t sure why, but it was pinpointed in today’s session. Very professional and chill at the same time. Would highly recommend this clinic. As I look down at my phone to write this review, I can already feel the difference in my neck and shoulders!