Premier Jewellery and Loans AKA Premier Pawn

Hugh was awesome, helped me twice now, both times polite and helpful and most importantly efficient. I'll do business here again for sure.

This place is by far the best prices for gorgeous jewlery, customer service and selection of jewelery I've experienced here in kelowna, thanks guys for making me happy everytime I leave your store

It was such a pleasure to have dealt with Kyle today. He made it easy explaining everything that he was looking at and looking for in my jewelry that I no longer wore and always left sitting in a box. Kyle was funny, caring and very professional with loads of knowledge. Thank you Premier for the great performance of your staff and the care you give your customers.if you're ever thinking of emptying a drawer, box or jewelry box this is the business to visit. Thanks again Kyle you were great.

Sold scrap gold jewelry and they made it easy with their X-ray machine that determines metals instantly right in front of you with no long waits. Nice clean secure store as well. I can’t remember her name but thank you to the nice blonde girl that helped me! 682$ for a few broken necklaces made my holiday weekend better!

Our family has had several transactions with Premier and all have been very satisfying. The staff is extremely knowledgeable, professional and fair. Whether buying or selling, they are the top in their field.

This was my second time dealing with Eryn Bayes she is pleasant and very knowledgeable I would deal with her again. I would have to say Premier treated me fairly as when I dealt with them the first time they called me not once but twice to pick up some more money on stuff I had sold previously pretty honest of them. Thanks Premier you have been great to work with.

I went to sell some bullion coin. I found the team to be very helpful, informative and professional. They have the latest technology to accurately measure all precious metals. A cut above the rest! Thank you for your exceptional service!

The best in Kelowna. I dealt with Kyle twice over the last 5years always given a good price and great service! 100% recommended!

MOST AMAZING SERVICE I'VE HAD IN 5 YEARS.

THANK YOU SO MUCH ERYN AND KYLE YOU GUYS ROCK!

Cashed in some jewelry that was sitting in my drawer. Dave was very thorough and transparent in the process of analyzing the diamond and gold band. I received a fair offer which I took. Tempting selection of higher end men’s watches.

I was and am still so pleased with the service I received from this business. They went above and beyond to help me graciously in the hardest times of my financial situation in life. They're all so welcoming, they turn your bad day into an fun and exciting happy day just with the way they raise your mood. Also not to mention I also had lost a item and thought it was gone for good. They went out of they're way too retrieve it for me before it hit the floor very sentimental item to me. They always put customers first and really care for you. I recommend premier jewelry by far the only one I'll ever go too. Defiantly 100000000 the best service I've ever seen hands down.

I had an excellent experience, staff was fantastic. Really nice shop with clean quality merchandise. I would highly recommend

I love this place! They have really great selection, and the employees are exceptional! Especially Hughe. Would 100% reccomend

My husband and I came in today to sell some items Eryn, hope I spelled correctly, was very good at her job, made me think about my stuff and helped us understand value of the particular silver and gold items we had, she genuinely cared about us in my opinion
Thank you you literally are a gem

When you first walk in what strikes you is how clean and "boutique like" it is. Everything is clean, very well lit and it is obvious that everyone there takes pride in the service they are providing.
Communication is very clear and thorough. Martin and Kyle worked with me to fulfill my request and were courteous, friendly and genuine. Other staff on the floor were also engaging and easy to speak with.
As they worked on my request I looked around and will DEFINITELY be back! The products they have in stock are gorgeous and at great prices! Lots of musical equipment, assorted other products and, of course, jewelry. They have some truly stunning pieces!
I had shopped around by phone before coming into Premier and even OTHER pawn shops recommended going to Premier!
Being a customer service provider myself, I am blown away by the quality and level of service provided by everyone here. They are true professionals!
I definitely recommend going in to visit these fine folks!

Dave was amazing - super knowledgeable and helpful. Everyone I spoke with during my visit was friendly and it was actually a lot of fun! I would definitely go back!

Excellent customer service! Friendly and knowledgeable. Selling old gold and silver was easy, fast and stress free. I would recommend using this shop anytime.

I’ve had the most wonderful experience with Premium, all because of Dave Choy! He was very professional in dealing with my families unique situation. Fair, kind, easy going and not the least bit unhumorous. If you have doubts, just go in and see what a very honest business looks like. Loved my experience, painful as it has been. Thank you Dave and team Premium.

These guys are great! I originally went to see a gold buyer at the Sandman Hotel. That guy is a crook and a liar BEWARE. I left with my gold and the fine people at Premier Jewellery offered 2.5 times more than the crook at the Sandman. Make Premier Jewellery your first stop as you will be treated very well. Thanks again Dave!

It was a pleasure dealing with Martin and his staff at Premier Jewellery today. Their absolute professionalism and assistance during my time there was incredible. They had knowledgeable answers to my many questions and made the entire process relaxing and as it turns out, profitable for me. I wouldn't hesitate to recommend Premier Jewellery to anyone!

Came to Premier to buy myself a gold chain and was helped by Eryn. She was great to deal with as well as the rest of the staff. Highly recommend this place to anyone!

Great selection and super friendly staff. They make annual donations to the womens shelter which is amazing! Will definitely be back.

Eryn is the BEST TO DEAL WITH. She was super pleasant, helpful and explained everything in detail! This is a place you can trust to buy or sell anything. No other place in town can beat their prices.

Went in to sell some gold items. The staff was extremely helpful and friendly. They gave me more $ then I expected. Thanks to Kyle and the rest of the staff for making my first time in there so pleasant and easy.highly recommend

Ended up purchasing a drawing tablet from this location, I emailed them questions about it and they promptly answered them all. I was there before they opened the next day, they were incredible friendly and got my item right away and I was out the door. It's been about 1 month since that purchased and no issues with the tablet or anything. Quality service and people.

I went into premier jewellery and was helped by Hugh. He was very knowledgeable and talked me through the process. He was extremely friendly and very professional. I was impressed with the shop as well. Loads of gorgeous jewelry for sale and I felt it was very well priced. I'll definitely go back!

Made a decision to part with some jewelry. Eryn B. Was friendly, informative, and knows her trade. If you want to sell or buy quality jewelry, this is the place

I had the pleasure of visiting Premier Jewellery and Loans today for the first time and was pleased with the excellent service with Hugh. I was very impressed with his expertise with my gold and silver items along with learning quite a bit about the various items that I had. I will be going back again and would highly recommend them! 5 Stars!

Very friendly staff, quick transactions and fair market value. I'd recommend them to anyone looking to buy or sell jewelry

Hugh was amazing to deal with, very friendly, efficient service and paid a very fair price for my jewelry.

Absolutely impeccable service they went above and beyond and I really appreciate that thank you so much for your help Kyle and Hue guys have a great day

A friend recently recommended Premier Jewellery & Loans to me due to her very positive experience while selling some of her jewellery. I had a few broken gold necklaces and a number of single gold earrings after losing the mates so thought I’d see if they were worth anything.
I was so pleasantly surprised at the wonderful, friendly staff who greeted me, as well as very impressed with the bright, well-organized, extremely clean interior of the premises. Martin was so friendly and professional, and helped me understand how they assess the value of each piece of jewellery I’d brought in. He took me over to their X-ray machine and let me see the metal content of each piece of jewellery and was so kind and knowledgeable with all my questions. What an educational experience that was! Martin even described how they can assess the value of diamonds.
Once the X-ray analyses was finished Kyle kindly totalled everything up and explained the assessments. It was truly a wonderful experience and I would recommend this business to anyone who is looking to sell any old, unused or even broken jewellery pieces. Amazing customer service!

Fantastic friendly staff who took the time to explain the sale of gold to me. I will definitely be back to buy and sell my quality goods. Thank you Martin and Eryn!

I've gone to Premier Jewellery and Loans several times and always found the staff professional and friendly. I dealt with Kyle today and he was great! I would highly recommend this place.

My experience at this place was fantastic!

I’d highly recommend Premier Pawn/Premier Jewelry & Loan!

Best pawn shop I've ever seen. So bright and clean! Everything is so well displayed.neat and tidy. Staff are friendly, patient and very knowledgeable. Big thumbs up to Kyle who helped me with my transaction. Very fair offer for my things. I will definitely recommend this store and I'll definitely go back. Thanks guys. Keep up the great work.

Had an awesome experience with Premier jewelry, loans and pawns. They gave me a very fair price for my soundlink, guitar, and MacBook Pro. The staff are extremely attentive and accommodating! I recommend this pawnshop over all the others in Kelowna. Another note to add is the place is very clean and had very good safety and Covid measure in place. The pawn shop follows the Rules and all staff wear masks. I am very impressed and will be returning! Cheers!

Fantastic staff! Every one of them very helpful, plus top dollar for what would have taken me forever to sell! Not just a Pawn Shop!

The place is nice and clean and they're very friendly and helpful took my item when no other pawnshop would very impressed with the service I got

Nicest and friendliest pawn shop in Kelowna. The store is bright and clean, the employees were all very kind and engaging, and the prices are so reasonable. We will definitely be returning to shop for games in the future. Thanks Hugh for the excellent service.

Thank you very much Dave. Knowledgeable, respectful and very helpful with my purchase
Highly recommended

It is rare to find good customer service these days and great customer service is like finding a diamond in the coal bin. With that being said, I had some business to do with Premier Jewellery & Loans today. This was my second time dealing with this company and the quality of service amazed me once again. I had the pleasure of dealing with a young man named Hugh, who was both charming and professional. The overall feeling from all the staff was and is extremely customer oriented. They are helpful, cheerful, thorough and very professional. In my estimation, they are head and shoulders above the rest. I will not hesitate to do business with them in the future and would highly recommend them to my friends and family. Thank you for a stress-free transaction.it felt like being among friends. A special thanks to Hugh for his excellence in service.

Hands down the fairest and easiest place to pawn the staff is great they are funny and super friendly

Premier jewelry is top notch, the customer service is golden there understanding and helpfull. Shout out to Hugh that helped me ouck out a beautiful puse for a friend

Great people, it's nice to walk into a place that is clean and have nice staff that actually care about what's coming in and going out. They know there stuff, and have good advice on.honestly anything I have ever asked or wondered and asked I have always gotten a straight answer by them. Def recommend this place to buy quality things and if needed a pick me up between checks always give you a good deal. Thanks everyone at Premier Jewelery keep up the good work! (-John. F.)

Customer service is always amazing at premier pawn. They are smart helpful and always polite. Hugh was great to deal with. Keep up the good work.

I've dealt with Martin and the gang for years. They've always been super helpful, friendly, trustworthy and fair.

Highly recommend if you want to sell silver or gold jewellery. Excellent friendly service and a good market price, better than I was offered in Vancouver. Staff will also let you know if a piece is worth more as jewellery than for the metal.

Aweosme place clean secure location with good selection! Hugh was super cool to deal with. They also give really fair prices for your stuff compared to other pawn shops. Good stuff!

Very friendly staff, Knows their stuff, always very informative, been dealing with them for many many years have never had a bad experience

My girlfriend and I dealt with the Premier staff today. In a time that is lacking service, this crew is on point. We dealt with Dave Choy, who was extremely knowledgeable, friendly and helpful. Also kudos to Jenn and Kyle who were extremely friendly too. Very impressed and will return for sure. Overall a 10 out of 10

We went in to look for some video games. There were 2 other customers in the store and both had been there longer than us. We hadn't been there more than 7 minutes when an employee approached and asked us to leave as they had a customers coming to pay a loan and that the store is open for "focused shopping" only. Literally she went on a lengthy rant about it making me feel like I was doing something wrong. And we had literally skimmed the video game shelf and then went over to skim the higher end video games cabinet which is on the other side of the store. I informed her that my shopping was focused as we were only there to buy a video game but she didn't seem happy with that. I had actually spend a lot of money there in the last 6 months. Anyways, we moved on to the next pawn shop where the business was welcome! It was actually kind of shocking. I did not expect that at Premier! We walked out right away pretty upset.

This is a great pawn shop otherwise. Would have been a 5 star review but this one employee is absolutely nutty!

And before anybody responds saying "well they are only open for focused shopping". I know that. Thats why I went in only for a video game. What a bunch of BS.

Really impressed with the service that Hugh provided today! He helped me find a lovely ring and spent lots of time answering my questions. A very welcoming store with friendly staff, I will definitely make this my go-to destination for fair priced and quality jewelry. Compared to some other pawn shops this place comes across as knowledgeable and trustworthy.

The only Pawn/Jewelry/Loan store you need.
They have the only jewelry “X-ray machine” in town.
Wonderful staff!
I’m not paid to say nice things.they really are just the best!

I was beyond impressed with the whole team. I went in expecting a low ball offer and the offer they gave me was so fair I did not even try to negotiate. Highly recommend.

The only pawn shop I will go to. Everyone who works here is super nice and helpful! Always 5 star service:)

I highly recommend this store to everyone! I love the variety of high quality items at a very reasonable price. The staff is exceptional. Dave was a pleasure to do business with.he was helpful, kind, engaging and knowledgeable. I did not not at any point feel pressure to buy, he really seemed to have my best interest at heart.

I have been dealing with Premier Jewellery and Pawn for a number of years now and when I first had business with them, I was greeted with a very friendly hello. I noticed first the security of buzzing in then the cleanliness and organization of the store itself. Dave, Maranatha and the other staff were very friendly, informative and patient answering all and any questions I had. Very understanding and precise in all aspects of business. I have travelled from Chilliwack and Kamloops just to do business with them due to their excellent customer service. Their prices are also very reasonable and will work with you and your budget. They go above and beyond and I would highly recommend them to anyone and everyone.

Best pawn shop I have ever dealt with. Staff is very friendly. Store is also very nice and clean. I will definitely be doing business with them again.

The guys are amazing here. They know what they are talking about and treated me great. I would highly recommend them to anyone.

I recently purchased an electric guitar from Premier Pawn. They always have a good selection of instruments that are in great condition and a fair price. However, when I got the guitar home it had a warped neck that I had not noticed when I was playing it at the store. Several days later I brought it back and pointed this out. Dave (who sold me the guitar) was excellent about the whole situation. It so happened that another guitar had come into the store that I really liked, so Dave did an exchange, no questions asked, and even gave me a discount for my troubles, to make it an even trade, as the new guitar was a bit more expenses. I now own a beautiful Fender HH FMT Telecaster, and I love it! I have shopped there for various items, including their great selection of watches. Martin, Dave and the rest of the Premier Pawn team clearly showed me that they put customer first.