21 February 2024 10:35
Great place to get all your insurance needs. The staff is very friendly and helpful. Always get a phone call reminding me my car insurance is due.
01 February 2024 7:50
I talked to kuljeet not only was he able to save me on the ICBC insurance but was also able to explain my coverage in detail. I recommend to anyone reading this review to talk to kiljeet at prime insurance.
12 April 2023 6:03
I recently moved here from Saskatoon needing to register my vehicle, I had my vehicle inspection done and passed, had everything I needed. And Prime insurance wouldn’t let me insure my vehicle, saying they spoke with ICBC and I would need to pay $2000 to insure it. I phoned ICBC myself and explained to them the situation and they said I shouldn’t have any problem insuring my vehicle. They did nothing to even try and help my situation out. The owner was very rude to me. Very disappointing coming from a different city and getting a horrible experience right off the bat. I went a couple days after to Westland insurance, and was able to plate the vehicle right away no problem. I had a horrible experience at Prime, so I definitely will let anyone I know to not go there. But hopefully other people will get a better experience then I did.
26 January 2023 18:17
Have dealt with Prime for along time for my car insurance and have always had great service. WTG keep up the great work.
27 December 2022 16:14
Had a great experience with Vir, very knowledgeable, kind and great communication. Thank you for the help, Vir!
08 November 2022 12:46
Very fast and good service. I met mrs gurjeet there and she explained everything to me very nicely as it was my first car. Should highly recommend.
13 October 2022 9:27
Met with one of their road agents - Gurjeet. Gurjeet was super polite and patient. She answered all our questions, and went above and beyond to go over small little aspects of the fine print. Her mannerism was really professional. Thank you!
29 August 2022 7:31
Professional and yet very friendly staff. Since I’m a new driver in Canada, I had a lot of questions. Gurjeet was able to understand my concerns and answered all my questions patiently. Without her guidance, it would have been impossible for me to decide my insurance preferences. Overall excellent experience!
05 August 2022 8:46
Awesome service! Really quick and easy. Extremely friendly staff. Ram Sharma was very helpful. I would recommend this place.
22 July 2022 12:42
Kul is an amazing insurance broker! Patient, knowledgeable and professional. We were in a stressful situation and he helped us informatively and patiently answered all our questions and concerns. My husband and I highly recommend this team and location. 10/10 quality service!
27 April 2022 18:53
I was referred to the folks at Prime Insurance by a business associate and really glad I took up the advice. Kuljeet helped me out and he is a very friendly and professional guy. No up-selling no extra unnecessary add-ons, just good solid advice. Thank you, gentleman!
18 April 2022 20:04
I have been a customer with them for over 3 years and Kul has treated me like a family member since. Him and the team have helped me out in a pinch when I needed it. I won't ever go anywhere else. Thank you Prime Insurance for always helping me out.
09 March 2022 22:15
Really Got excellent service. Sharan sidhu deal with me and she really gave information in proper way. I totally recommend to everyone that if you will get chance to go in this then take service from Sharan sidhu. Thanks Sharan.
03 March 2022 11:32
Very professional service from Sharon. Another nice gentlemen also offered me tools to help get my new plates put on
15 December 2021 1:35
I am very happy dealing with Prime Insurance - we now insure our vehicles through Prime and just recently arranged to have Kuljeet quote on our house insurance. Kuljeet was able to save us a significant amount of money and offer similar coverage to what we previously had with another company. Thanks for the very professional service!
29 November 2021 10:41
Donald, thank you for your customer service! You were patient, proffessional, knowledgeable and very kind to us! Definitely coming back
25 September 2021 19:09
So helpful, I don't even live in Vancouver but Im keeping my insurance here because they are all about finding solutions. Thank you Harman Grewal for your fast, friendly, and knowledgeable service.
20 August 2021 3:45
Prime Insurance was amazing to deal with. We needed to get coverage for our new house quickly and they went out of their way to help us. They followed through and followed up which is rare these days. Would highly recommend!
27 July 2019 23:14
Service is excellent. I have been using Prime insuran e for ALL our insurance needs, from quads and trailers, through auto, home, and commercial liabillty. Kul Jr, knows me by name.from the sound of my voice (or call display) and that makes me feel like a valued customer!
20 July 2019 1:07
We are very happy that we found Prime insurance especially when the guy who help us he is very polite, professional, efficient, respectful, and the important is he had a excellent customer service His name is Kuljeet his service is amazing he help me to solve my problem he taking care my two property to get an excellent home insurance coverage, he explained in detailed and he takes his time in a very respectful manner which we feel safe and taking care our home insurance. We will recommend him to all my friends and co workers, Kuljeet is a very good asset to your company. Please I would highly recommended him to get special awards.
Sincerely
Chris
27 June 2019 8:08
The staff there was so nice and helpful, especially Jessica. Very knowledgeable and take their time to answer all the questions.
Definitely recomend them to anyone who is looking for good service
08 June 2019 16:20
I was assisted by executive Sharan today in Basant motors and I am extremely satisfied with her service. She took an extra effort to resolve my queries, very humble, generous and gave best customer service.
06 June 2019 14:59
Prime Insurance has amazing customer service and unlike many other insurance offices they are more then willing to make calls and figure out logical ways to reduce the price of insurance of needed ext. Prime is the only Insurance Office I ever go to now after a year of amazing service!
06 June 2019 14:24
Been dealing with Prime for all my insurance needs. They have always provided me with the best coverage based on my and my family’s needs and also provided excellent after service due to a claim. I recommend for anyone reading this review to talk to Kuljeet at Prime. A+.
02 June 2019 3:54
I have been insuring with Prime insurance since they started and with Kul even before he started prime insurance. I have not found anyone better through all these years. I highly recommend Prime Insurance for home insurance, car insurance or Business insurance. I do all three plus travel insurance with them. They will give you the right advice no matter what.
27 May 2019 19:59
We've been using Prime Insurance for a few years now and have recommended them to family and friends several times now. Kuljeet is extremely knowledgeable about the different products they sell and always come up with the best options for my family's needs. Unlike some other insurance companies out there, Prime made sure that we got the proper insurance to cover us in case of emergency and makes sure we understood what we were buying.
27 May 2019 0:22
I went to go get my car insured again and didnt have a void cheque, luckily Sharan knew just what I needed and helped me without confusion.
21 May 2019 15:31
Always excellent service from Kal. Very knowledgeable and is able to take care of all my insurance needs. Additionally, his mobile service makes things extremely convenient, he even offered to drive me to the dealership to pick up my new car.
19 May 2019 17:43
I bought my first car in Canada and Mel at Prime Insurance was very welcoming in answering all my questions with sincerity and helped me select amazing insurance option. Amazing work ethics and knowledgable staff. Keep up the good work!
16 May 2019 20:07
Been dealing with Prime insurance for about 10 years now. Very knowledgeable in all the fields I've been using them for like business, vehicle and home insurance. Definitely recommend prime!
12 May 2019 3:47
I love going there for our families insureance. They inform you with infomration and give you options. They care. Very good service
10 May 2019 19:19
My experience at Prime has been wonderful. Very friendly and knowledgeable staff. Will definitely recommend their service.
09 May 2019 7:04
Open until 9pm weekdays! Kul and Kuljeet were very helpful on the phone and in person. They handled my motorcycle, car and home insurance policy renewals/updates all in one go. Thanks again, see you in a year.
30 April 2019 9:14
I've gotten my home, car and travel insurance done with them many times, and they are stellar every single time. Super fast and courteous service!
22 April 2019 15:24
Hello, my name is Har Rai Singh and I have recently relocated from Ontario to BC. Upon arriving, I purchased a vehicle and was referred to Vir Dhaliwal from Prime Insurance central ltd, Surrey.

Vir took the time and patients to answer all my questions and concerns regarding insurance in BC in a professional manner. She took the initiative to explain to me how ICBC insurance best fits my personal expectations and with an outstanding time management proficiency, I was able to set up my insurance on my vehicle and drive off happy.

During a recent phone call to Vir Dhaliwal regarding a quick insurance question, she continues to show a very high level of knowledge and professionalism which supersedes the average services provided today. I would recommend Vir Dhaliwal to anyone looking for a well repudiated insurance representative and give her 5 stars for excellent services provided.
20 April 2019 21:01
I have customer since 1992. Never have a problem. You ask and Prime does it. I recommend prime for everything thing, home insurance, car insurance, business, whatever. Have it donr without hassle.
20 April 2019 9:09
I done my car insurance from prime insurance, and Harman was helping me with all my insurance needs. She explained me about insurance needs since this is very first time getting insurance for my car. She answered all my questions. Thanks Harman. I will recommend all my friends to you.
15 April 2019 23:29
We have dealt with Prime several times.
The staff is excellent. We have received great service during every transaction.
Mark G.is the person we know best there.
I'm quite sure that all of the staff are similar.
Honesty is #1 regarding insurance decisions.
It is also why we keep returning to Prime.
15 April 2019 17:03
Jessica was very knowledgeable about ICBC insurance and answered every question I had as a new driver. Thank you.
14 April 2019 23:04
I have dealt with Prime Insurance (mostly with Kul Shergill) for at least 15 or so years insuring my 3 vehicles and home. Great place for all your insurance needs! Open 7 days a week. Very friendly, helpful and knowledgeable staff. I highly recommend this place to anyone. Keep up with good job! Thank you all at Prime for help all these years!
09 April 2019 8:22
I recently visited Prime Insurance and dealt with Mel. It was my first time as I bought my first car. She was very helpful and knowledgeable and answered all my questions and concerns with great enthusiasm and patience. Thank you for making my first experience amazing!

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