Sharing my experience with the service of Prompt Plumbing Heating and Gas. Yes I definitely do recommend the company and their service. If any of my friends or family needed heating or plumbing service I would do so without hesitation. Accurate price estimation, straight talk and advice, honest, showed up at given time prepared to do the work
"Prompt Plumbing Heating and Gas truly lives up to their name! I called them with an urgent issue, and to my relief, they arrived on the same day. The team was quick to identify the problem with our hot water tank. Not only did they figure out the issue in no time, but they also replaced the tank that very same day. Their efficiency and professionalism were outstanding. I was thoroughly impressed with their service and the speed at which they resolved our issue. I would highly recommend Prompt Plumbing to anyone in need of reliable and speedy plumbing services. They are definitely my go-to for any future plumbing needs! "
As a property manager, Jay was excellent to work with! He was able to provide prompt service the next day. He helped us fix our tenant's leaking kitchen faucet for $189 ($50 call out included). Great communicator and friendly. Very happy to recommend Jay!
Thanks Jay for your prompt attention in fixing another plumbers blunder. As shown the first photo shows how the tank was loosely fastened and was even the wrong tank! We really appreciate your coming after hours and reasonable pricing.
Had a great experience with the company. My kitchen sink was clogged and they came pretty quick and helped us out and cleaned our clogged drain. The guy was very kind and polite and knew what he was doing, he fixed it quickly and at a very reasonable price.
Before dawn on a Sunday morning a pipe in the crawlspace failed. Prompt was called and was here before an hour. Walked me through what had failed and replaced the pipe. Great service and great price. Followed up with me after.
Jay was very courteous and knowledgeable. He fixed my problem of removing my garburator which also caused a sink blockage which he also resolved. Jay was honest and I would recommend him to my friends and family.
I was having issues with my hot water tank. Their tech showed up on time on Good Friday, with a new tank. He removed and reinstalled the new tank in a timely manner which also included rerouting the gas line. Also checking water pressure determined the pressure was too high and will be replacing the regulator. Great service and value.
We had a hot water tank fail on a long weekend. I called Saturday night and had a Jay, one of their pros, come in on Sunday morning to install a new unit. He was courteous, updated the items that were not previously up to code, and his price was much more reasonable than some other quotes that we received. I would recommend Prompt Plumbing, especially for untimely emergencies.
Jay did a great job. We appreciated how promptly he arrived and was very knowledgeable. He came to fix a leaky shut off on a Saturday and didn't charge outrageous overtime charges.
We were so impressed with the professionalism of Prompt Plumbing. They helped us with a complex sink clog that was beyond us. The same day service and insistense on cleanliness surpassed our expectations. Highly recommended and will be the first call we make next time we have a plumbing issue.
Called prompt plumbing for clogged kitchen sink drain, office book us for same day service. The plumber came with the parts needed to complete the job, Also cleanup once job was done. Demonstrate us several times, If anyone looking for plumber in willoughby and langley Clayton call prompt plumbing, will recommend to family and friends.thanks J!
Prompt Plumbing helped us out twice with various items. I waited a while to write this review to make sure the work is holding up, which I had no doubt it would.
Initially we had a leak which was remedied quickly with new valves and a few connections under our kitchen sink. Due to the age of certain plumbing items in our home and some symptoms we were having, the plumber recommended to check the system pressure. It turned out the regulator valve was very old and needed replacing.
There was some other stuff we decided to do that was recommended but not pushed with pressure. I had time to read a bit and see for myself what's going on. They were honest and upfront with everything. The visits were at the end of July and near the beginning of September.
We live in Cloverdale and if you're in our area I'm sure they can help you out like they did with us.
Fantastic work, they showed up the next day with a difficult faucet problem and solved it immediately! Great price and great work. I will be hiring them again in the spring to install an outdoor shower!
Prompt Plumbing is really done good job. I have problems with leak in bathroom sink and dishwasher. The plumber is very professional, he also gives me tons of advises. Really recommend.