19 November 2023 0:25
I spent DAYS researching to find the best diamond engagement ring I could get for my money - every local jeweler and every mall store. Not only is Alexei super easy-going and approachable, but he managed to find me an extremely beautiful diamond, all with specs at the top end of the spectrum, but for an extremely low price (almost the price of a moissanite). I'm still somehow in disbelief at how he can manage this, but he was trustworthy and diligent the whole way through. It gave me the impression that he was looking for a diamond that he would have bought himself for a loved one. Trust his work and let him take care of the rest! You won't regret it. I'd easily go back to him again and will recommend my him to all my friends.
31 October 2023 7:35
Alexei is the absolute best. He goes above and beyond for his customers, especially if your an online customer who has not been to the store. His engagement rings are absolutely stunning, and his customer service is second to none. He also works with you to completely customize what you want, and ensure the diamonds you are choosing are not only great quality, but are also aesthetically pleasing. The craftsmanship and quality is top tier, and the attention to detail is so evident. As aforementioned, Alexei went above and beyond to ensure I was a satisfied customer, even though all of our interaction was online! Look no further for a beautiful engagement ring! Alexei will sort you out and your Fiancé will love it!
20 August 2023 17:21
Alexei was unreal! I was able to purchase the perfect ring for my girlfriend, all thanks to him. I did not have to wait long for him to reply back to my messages, sometimes even replying back during the evenings on weekends! He did an amazing job and I would 100% recommend him to my family and friends.
18 August 2023 11:36
Alexei was an amazing person to work with, and helped find the perfect diamond to propose to my girlfriend with. He has expert knowledge of Diamonds only bringing in the best from NYC. I would highly recommend working with Alexei and PureDiamond if this is your first experience shopping for an engagement ring. The end result, I now have the happiest Fiancée in the world. Thanks for everything Alexei!
01 February 2023 1:24
We had an incredible experience purchasing the ring from Alexei. From the moment we met him we knew he was very genuine and knowledgeable about diamonds. I was quite indecisive and he was able to walk me through the 4Cs and the two shapes I was struggling with to figure out what I really wanted. He checked in on us to see if he could do anything to make the decision easier and worked within our budget as well. He was very honest about the process and what's necessary and not necessary when purchasing a diamond. His customer service skills are a 10/10. He tries his best to ensure that you walk away with exactly what you want. He got the ring made quite fast and made the entire process as easy as it could be. The ring exceeded any expectations we could've had. It is so beautiful and all my friends and family have pointed out how white and sparkly the diamond is. We will not be going to anyone other than Alexei for any of our diamond purchases in the future! He is truly the best at what he does.
02 January 2023 14:14
I came across Alexei and Pure Diamond while searching for a ring for my 10th anniversary!
Alexei was kind enough to schedule an appointment at the earliest and when we met him, he took his time to explain and educate us about the diamonds. I was so appreciative of his customer service that we decided to go ahead with him after meeting two other custom ring jewellers (big names) for whom we were just another clients.
He is super responsive and would text me back answering my queries almost at the same time or within a couple of hours.
From a pricing standpoint, he was pretty straightforward and provided us with a breakdown from the very beginning.

Alexei went above and beyond to source an amazing Diamond within our desired budget and carat and was still the most reasonable amongst the other two jewellers.
We had a few changes to the design at the rendering stage but he never complained and was happy to include the changes whenever I requested them.

Overall, I am so happy to have found a genuine person who equally gets excited to custom make jewellery for every single client of his! He is a power bank of knowledge when it comes to diamonds! And I look forward to getting more custom pieces from him in the near future!
27 November 2022 9:35
You must buy your engagement ring from Alexei. My now-husband met with him to get a ring custom-made. With Alexei, he was able to get a bigger diamond with better cut, color and clarity for LESS than the other stores he inquired at. The best part is that it wasn’t just some design sitting in display that they just adjust to your size. The ring, setting, prongs, everythinggg is customized and unique to the recipient’s liking… perfection! Why would you go any other route?
19 November 2022 10:03
Alexei was great, very accommodating and professional. Booked me in for a consultation right away. He has a large selection of diamonds for every budget. Also, never tried to up sell me after I gave him my budget for an engagement ring. There was also no pressure to buy from him, he's happy to share information about diamonds to make sure you're making the best decision on your purchase. He was very passionate about the diamonds he selects, and worked with my fiancee to design her perfect custom ring. The design process and build of my CUSTOM ring took only 2 weeks, but Alexei can also do rush orders if you need it faster. I definitely recommend him to anyone looking for a great diamond ring or wedding band.
05 November 2022 1:23
I had an amazing experience shopping for an engagement ring. Alexei is very knowledgeable, patient and really makes you feel confident even though shopping for a ring seems overwhelming. Would highly recommend Pure Diamond and my fiancé always gets a lot of compliments for her ring.
02 October 2022 13:37
Pure Diamond exceeded our expectations. Alexei is very knowledgeable, kind and professional. He helped us create a beautiful, classic and elegant solitaire ring and recommended the best diamond within our price range. We are really happy with the ring and Alexei's fantastic service and continous support. We 100% recommend Pure Diamond!
24 March 2022 15:06
I chose Pure Diamond based on the amazing reviews and I can tell you that all of the kind words and praise are 100% true. Alexei is very knowledgable, kind and patient. He showed us stones in our price range and build a beautiful radiant cut, pave set ring of my dreams, as a 20th anniversary gift from my husband. We have since also re-made my wedding band to match and I couldn't love it more. If you are looking for amazing jewelry at a competitive price, unique custom made pieces and unparalleled customer service, then you definitely want to go with Pure Diamond.
25 January 2022 20:09
Thanks to Alexei this Holiday season was extra special to my new fiancée & I. Alexei went above and beyond to find the perfect diamond for my custom engagment ring. He had it built, shipped to New-brunswick all within one week! I was expecting a nice ring but what I received was even better, 10/10 will be reffering Alexei to all my friends
09 November 2021 16:25
The experience we had exceeded our expectations, we came to Alexi for our wedding bands to get it done. I got my wedding ring customized, similar to my engagement ring, which Alexi made possible.

All we can say is it was the best experience with Pure Diamonds and with Alexi. It is good quality, the price range is 5/5, and Alexi communicates very well. He can respond to you in a matter of minutes. We will come back for our future purchases. We love our rings and as well as everyone who has seen it.

Thank you so much Alexi.
07 November 2021 14:49
Alexei was an absolute pleasure to work with. He's kind, was super responsive to our messages and accommodated to our needs. The entire experience was seamless.

I showed him an Instagram video of what setting/ring style that I wanted. He replicated the video perfectly. He made my dream ring come true! He stayed within our budget and was patient throughout the entire process. He is knowledgeable and doesn't pressure you into buying anything. My ring is so beautiful! I can't stop looking at it:)

I'm happy that I found Alexei from Pure Diamond! Thank you so much Alexei.
13 October 2021 1:25
Alex is awesome to work with. He was extremely patient and accommodating throughout the entire process of creating the perfect engagement ring, and it ended up even better than I had imagined. After shopping around at all of the jewelry stores downtown, Pure Diamond seemed like the best choice and I definitely still think it is. Don't look anywhere else, just go see Alex at Pure Diamond.
28 July 2021 18:10
1000% satisfied with our purchase. So happy we found Pure Diamonds. Our purchase experience was flawless. Amazing quality and customer service.
02 July 2021 9:54
If I could give a 1000 star review I would!
Long story short, we had a horrible experience with our first ring that we had purchased from another place. We were so discouraged on where to even start looking for another ring. Luckily I remembered a friend of mine had also recently got engaged and got their ring from Pure Diamonds. They had nothing but amazing things to say. I reached about and Alexei got back to me within minutes.

His dedication throughout this entire process and passion really shines through. He spent so much time walking us through the process and found the PERFECT diamond. Everything we had discussed he produced and not to mention the best customer service ever. When I tell you I sobbed when I saw my ring for the first time because he really came through with my dream ring. Seriously though, RUN TO PURE DIAMONDS!
01 July 2021 22:09
I recently purchased this ring online from Pure Diamond and I could not be any happier. Alexei went above & beyond in personally helping me select the best diamond for my setting. I highly recommend purchasing your next diamond from him as I know I will!
16 May 2021 13:13
My husband had an idea to replace my wedding band and engagement ring for our 32nd wedding anniversary. We were on the hunt and had checked out a couple of places but then came across Pure Diamonds via Instagram. I went through their page and was very impressed. We went for a consultation and Alexei was amazing. He thoroughly explained everything about colour, clarity, and carat. He custom designed me a beautiful, flawless, and elegant set of rings which exceeded my expectations. It was exactly how I had imagined.

Alexei is a pleasure to work with and his customer service is great. I was so satisfied with his service that I placed another order — a custom designed 18 carat gold bangle which contains 5 karats of high quality and clarity diamonds with an engraving of a Sikh religious symbol. I was blown away with the finished product.

I look forward to working with Alexei in the future.
30 March 2021 17:02
Do yourself a favor and go to Pure Diamond if you need an engagement ring. I saw Aleksi to get an engagement ring for my fiancée and the whole process was amazing! This experience was obviously new to me, but Aleksi guided me every step of the way. He answered all of my questions.believe me, there were a lot. He helped design multiple ring options for me (he rendered each design), and offered his own ideas based on his years of experience. He helped me pick a beautiful diamond, and he managed to use smaller heirloom diamonds in the ring as well. Together, we ultimately created a stunning ring that my fiancée fell in love with at first sight. When she had to get it resized, he was able to do it within a day, which was super convenient. Simply put - Aleksi is the best in the industry and you won't regret working with him and his expertise. We couldn't be happier!
27 February 2021 20:50
I purchased through the online store and for no particular reason was leery about the prospect, but my worries were unfounded. Alexei was super prompt, knowledgeable and professional, the icing on the cake was the excellent pricing. I have had few online transactions that went as well as this one, I would definitely shop here again.
24 December 2020 17:24
So glad i found Alexei through social media. I was looking for an engagement ring a few months ago and i came across his instagram account and asked him about the prices and options. He took care of me from beginning to the day I picked up the ring. He even gave me a bigger diamond for the same prize. I trusted him with the whole process and he exceeded all my expectations. My fiancée (now wife) loves the ring and can’t stop looking at it!
13 November 2020 8:54
Alexei was amazing to work with. Its not easy deciding on the quality of quality but he really made it so much easier. The consultation was very informative and well within my budget. The quality of the engagement ring was just what I had requested and was done in a timely manner. It still amazes me how her friends are amazed by the ring.
25 October 2020 22:55
Alexei was wonderful, he was so easy to work with and accommodating. He made choosing the perfect ring so easy! My Fiancé and I are so happy with our engagement ring, it turned out absolutely stunning.
29 September 2020 10:19
Process was very good. Had a 1-2-1 consultation where I had all the options in front of me to choose the diamonds and ring.

I'd definitely recommend Pure Diamond for an engagement ring.
08 April 2020 23:55
Thank you Alexei for going above and beyond my expectations when it comes to shopping for a diamond.

I always do my research before I make any big purchase and cross compare with other jewelers in the area. What makes Alexei stood out above the rest? To start off he was not trying to hard sell me or pressure me into buying a diamond right away. Instead it was very informative session on diamond and what to look for in a diamond. Showing us spectrums of a high quality diamond vs a good quality diamond. I thought knowing the 4C was enough, but I walked out of the consultation learning more about diamonds than I had initially walked into.

Now another thing consumer all look for is the price tag. Most jeweller ask you right away what your budget is hoping to only sell you the diamond within that range so they can score a quick sale.
The problem with that is.the quality of diamond may be compromised to fit the budget. But Alexei was not like that at all.

Alexei was able to find us a diamond that didn't have to sacrifice the quality nor sacrifice the wallet.
He was truly able to find us the perfect diamond that didn't have to compromise on price or quality.

The ring turned out so much better than I had ever imagined. It is absolutely stunning that picture won't even do it's justice.

I have gotten so many compliments on my ring about how shiny and pretty it is.

I highly recommend Alexei at Pure Diamond for his knowledge, patience and professional when it comes to diamond. The price is also the fairest on the market and trust me I have looked at several places!
05 April 2020 21:40
Alexei was very knowledgeable and patient with the whole process of buying a diamond. He knew exactly what I wanted and easily worked within my budget. I did not feel pressured at all. My fiancée loves her engagement ring and gets many compliments. Thanks for an amazing experience!
24 March 2020 14:48
Alexei is wonderful to work with. He has made the whole process seamless by providing impeccable service, patience, and reliability. He was able to work within our budget with amazing results. During our consultation Alexei was very professional, we didn't feel pressured and he really took the time to ensure all our questions and concerns were answered. The quality of the engagement ring was perfect and had turned out far better than what we have hoped for. We also came back to Alexei for our wedding bands. We can't thank Alexei enough for crafting our beautiful rings! - Highly recommended!
11 March 2020 19:59
My fiancé and I had a great experience working with Alexei. He was very knowledgeable in diamonds and recommending diamonds within our budget. When my fiancé proposed with my engagement ring I was impressed with the quality and how beautiful it turned out. I had such a great experience working with Alexei that I went back and got my fiancé's wedding band custom made. Alexei understood the idea of the ring I wanted for my fiancé and when I got it it exceeds my expectations. My fiancé loves the ring! I will be going back to Alexei to customize my wedding band. I am excited to continue working with Alexei in the future and will be happy to refer my friends and family to him. Thank you again Alexei for making my vision a reality!
08 March 2020 16:21
Alexi is so wonderful! My now fiancé and I went to meet him to explore options. We had looked around at lots of places. Nothing compared to Alexi. He was so detailed and has so many different options available for us. He was able to create my DREAM ring with the love of my life. It is gorgeous. I constantly get distracted by it. He made the process easy and relaxed for my fiancé. He is really happy he chose to work with Alexi at Pure Diamond!
12 December 2019 19:24
I just got my gorgeous diamond ring today, Alexei he is so professional and nice people, he gave me a reasonable price in this world, hope see you soon, and thank you very very much!
28 October 2019 12:12
Alexei is one of the most patient and genuine people you'll ever meet! We shopped around different diamond sellers in Vancouver before making a decision - trust me, you won't find anyone who can beat Alexei! He was able to accommodate our extremely tight timeline while also patiently answering our never ending stream of questions about all things diamonds. He is extremely knowledgeable, professional, and above all he is real. His prices are fair and better than all competitors in the city. Thank you Alexei, you are the best!
29 September 2019 21:14
Alex is a professional. He is the real deal and will find you the dream diamond at a competitive price.
28 September 2019 15:02
I'm so glad that I found Alexei and worked with him to create a custom engagement ring. He was extremely kind, professional and considerate of our budget and timeline. We were in a rush and he was able to have our custom ring made in less than a week! In my search which included a several jewelry stores in Vancouver, I found that Alexei easily delivered the best value. If we had gone anywhere else, we would have had to sacrifice the size or quality of the diamond to stay within my budget. The ring itself is stunning and exactly what we hoped for. Thank you Alexei!
24 September 2019 11:46
Alex, is very knowledgeable and easy to work with. He custom made my fiancé’s ring the exact way I asked for it. He has great quality diamonds. I would highly recommend him to everyone and will go back for wedding bands!
20 September 2019 8:05
I live in Toronto and my boyfriend surprised me with a pair of gorgeous and huge diamond earrings that he got through Alexei at Pure Diamond. He’s a management consultant so he does thorough pricing research for a living, and when I found out that he went as far as Vancouver for them I was surprised. Turns out he did the whole thing online - had a consultation and a follow up with the owner, received a secure fedex shipment, and at no obligation to buy - took it to the local gemologist to appraise. He then transferred the money to pure diamond and it was a done deal! The local Toronto appraisal of the value was even higher than the certificate that came with the earrings - if this is not objectivity - I don’t know what is! I love my new earrings so much and would recommend Pure Diamond to everyone - especially those living far away and a bit scared to deal with these types of things over long distance.
15 September 2019 7:00
I got my ring made here early 2019 and months after, I am still in love with my ring and get a lot of compliments and questions where was it made. I wear it a lot at work and can say that it is very well made and very durable and I think that is very important specially with jewelry as you want to enjoy wearing it for a very long time. Alexei is very accommodating and very knowledgeable and will answer your questions attentively. He will work on the price range that you want without comprising workmanship.
24 August 2019 9:11
The entire process from the initial consultation to picking up the ring was very smooth and convenient. Alexei ensured the ring we designed for my fiancé was exactly what she described and wanted. Pure diamonds exceeded our expectations, would definitely recommend visiting Alexei!
23 August 2019 17:52
I went to many jewellers and decided on a ring that was perfect for my partner. Alex was very honest thorough and patient with the entire process. He also helped us picture the custom ring by creating a 3D rendering of the design beforehand. It turned out great and my partner and I are very pleased with the ring.

Very much appreciate your guidance Alex!
06 August 2019 22:28
Did some research and went to many jewelers before luckily stumbling across Pure Diamond. Alexi was very knowledgeable and helpful in finding the diamond and ring that optimally fitted my budget and was just what my now wife wanted. He was very client-oriented and was never pushy. My wife continually gets compliments on her ring wherever she goes to this day. I am extremely satisfied with the purchase and would recommend anyone who is looking for the best quality diamond/ring that meets their budget to make an appointment with Alexi. You will get the best bang for your buck here. Cheers.
15 July 2019 18:55
So I started shopping for an engagement ring about a month before I purchased from Pure Diamonds. I had little to no knowledge going in and after getting endless quotes and details and emails from multiple retailers and wholesalers I finally found someone that actually gave me no BS and surprises. Alex was extremely professional and was able to get me the ring and setting custom made for me in just 4 days! I was blown away. Everyone I spoke to told me it would take at least 3-4 weeks. The price was far better than any other wholesaler and retailer I spoke to as well. Once I received the ring, it was far beyond what I expected. 10/10 The diamond was absolutely gorgeous. Being in Sales myself, I really appreciated the professionalism that Alex provided along with his fast and efficient service. After my girlfriend said yes to my proposal we went back to him to get the ring re-sized and was able to get it back in just a few hours! She loves the ring and is getting nothing but compliments on it everyday:) Thank you Alex for your excellent service! I would HIGHLY recommend anyone looking for a ring to visit Alex at Pure Diamonds. I will be coming back here for future purchases and tell all my friends and family as well.
12 June 2019 23:16
Great customer service. Alexei was awesome and so knowledgable. He was prompt in responding to us no matter how busy he was. Highly recommended.
05 June 2019 21:47
Alex was a straight professional with his service and helped me pick out the perfect engagement ring for my fiance. He worked with my budget and took the time to explain everything down to the last detail and never rushed me. I even had time to shop around and still went back. And it doesn't hurt he's extremely nice!

Overall amazing shopping experience and got a massive diamond for the price! You won't regret seeing Alex.
23 May 2019 17:31
Alexei is awesome to deal with! He listened to exactly what I wanted for an engagement ring and the product came out better than imagined. His timeline is bang on and quality is really high. I’d highly recommend going to him for any diamond jewelry needs.
10 May 2019 8:24
Highly recommend Pure Diamond. I had a great experience working with Alexie and my fiance absolutely love the ring.
14 February 2019 17:30
Alexei provided excellent service and knowledge which made the ring buying process seamless. He was very helpful with the selection and didn't push anything on me which was a nice change.

I was ecstatic with how the ring turned out and would recommend Alexei to everyone.
07 February 2019 21:02
Alexei help me out in every part of the process, from picking the stone, with all the C's to picking an appropriate ring for it.
On top of being very helpful he was always very professional and friendly.
We had to come back for a resize (my bad size judgement) and as always he provided an amazing service to us.

The ring was perfect, elegant and sexy, great detail and care went into every part of the process of making it.

I'm very happy I decided to work with Alexei, while this was my first time buying and engagement ring, I cant imagine the process being more enjoyable nor the result better.
03 January 2019 16:23
Very attentive to detail and considerate. Great customer service and quality product. Would highly recommend any guy who has know idea when it comes to rings.
03 June 2018 12:08
Alexei made the process of buying a diamond ring simple and easy. He explained the process without the typical sales pitch that we are all accustomed to in jewelry stores. For someone who was looking for a diamond ring in a short period of time, he was able to help me out right away. This is important as it played a critical role in my proposal during our trip to Spain. My partner absolutely LOVES the ring and she still get compliments regularly at work when people see it. I'm so thankful that I decided to go with Pure Diamond. I have nothing but high praises to give Alexei and I highly recommend him to my friends and to anyone looking for a diamond ring:)
10 May 2018 6:10
Alexei is just fantastic.period. First off, my fiance could not say enough amazing things about his experience designing my engagement ring with Alexei! I absolutely adore it and the quality is top notch! We just recently saw Alexei to design and purchase our wedding bands. His knowledge was insurmountable. He showed me options and explained everything I needed to know about diamonds! He also showed a variety of options for my Fiance's band and never did he feel any pressure. We received the bands very quickly and they are PERFECT. He took in my engagement ring to ensure they complimented each other and they just look incredible together. Also cannot rave enough about the quality and price. Stop paying overhead at these big corporate jewelers and go direct to Alexei!
27 February 2018 8:08
My family was in the jewelry business for over 40 years and have seen a lot of non-ethical practices in the diamond industry. I made many calls and had many discussions with diamond dealers before choosing to go with Alexei at Pure Diamond. He was so knowledgeable and really listened to what we wanted. He presented us with numerous diamonds to choose from and found the perfect diamond for my ring. I can’t say enough good things about Alexei and his service. I would highly recommend using him for ALL your diamond needs. It’s hard to find trustworthy people in this industry, however I have complete trust in him.

Thank you Alexei for making us the most stunning engagement ring I’ve ever seen and for a very reasonable price!

Josie & Chris

Write a Review for Pure Diamond



Overall Rating: