07 January 2024 6:34
Q Living Furniture has been a go-to destination for anyone looking for stylish and comfortable home furnishings. I recently had the pleasure of shopping at their Richmond showroom, and I must say, it was a delightful experience. The staff was incredibly helpful but never pushy, which made the shopping experience a breeze.

Upon entering the showroom, I was immediately impressed by the wide variety and selections of sectional couches and storage beds. Q Living Furniture offers a diverse range of styles, materials, and colors, making it easy for customers to find the perfect piece that fits their taste and budget.

I fell in love with the Pamina sectional couch, which features comfortable seating and a stylish design. The couch was delivered to my home within two days after purchase, and the delivery and set up took less than 30 minutes. This exceptional service only added to the overall satisfaction of my shopping experience at Q Living Furniture.

The Richmond showroom is a must-visit for anyone looking to update their living space with stylish and comfortable furniture.
01 January 2024 0:09
Q living is great, I just bought my second sofa from them and have been impressed with their quality and service both times.
30 November 2023 9:07
Beautiful couch options at great prices.
We loved that everything was customizable as well, we were able able to find exactly what we were looking for.
The whole team here was very attentive and made the whole experience enjoyable:)
Would highly recommend checking it out and will definitely be back for all furniture needs!
22 November 2023 18:27
We are very happy with our purchase and the service at the store. Neil was professional, thorough, answered all our questions, and was very comfortable to work with. We highly recommend them!
15 November 2023 17:43
We purchased a couch under 2 years ago from QLiving. Unfortunately, within several months we noticed that the seams were progressively stretching apart on the cushions but it was not severe enough to make a claim about. One year in, we had to travel to take care of a family member for 7 months where the couch got zero use. After returning, the seam issue continued to progress and now the couch is literally coming apart in multiple areas. The quality of the couch is terrible, this couch was bought to replace our Ikea furniture but I wish we didn’t. Customer service basically just said sorry to hear about your couch but good luck with your own repairs as it has been over a year. $2000 for a couch that is coming apart after just over a year of use is shocking. We are very unhappy with our experience, especially since we have referred friends/clients over the years. Buyer beware. We’re now out $2000 and will be shopping for a new couch as this one seems to have a large design flaw that will likely keep reoccurring.
13 November 2023 12:35
Everyone was awesome to work with, and we are so excited for our furniture to arrive! Thanks Q living furniture for making our experience easy!
15 September 2023 5:43
Came in today to look at beds and couches with my husband and Vincent was super helpful in giving us tons of information and multiple options. He was super helpful and didn't pressure us into purchasing right away until we could make the right choices, but we will definitely be coming back to buy once we've made our decision and hopefully Vincent will be there to help us again!
12 September 2023 18:10
Q living has an amazing selection of Canadian made, custom couches. I have been looking for a couch for nearly 3 years now with no luck. Within an hour of walking in to Q living's showroom, I decided on a couch and was able to customize it. The couch will be delivered in 4 weeks, what's better than that! I was helped by Stephanie and Robbie; they were incredibly knowledgeable, quick, and friendly. I wholeheartedly recommend this furniture store to anyone and everyone.
20 August 2023 4:35
Found a really nice teak root coffee table here. Everyone was so friendly! I was in a rush and Vincent, Anthony and Alex made it a smooth experience. Very glad to have found this place.
17 August 2023 19:01
The product I ordered was exactly what I received. I'm super happy.what made my experience great was the staff. Professional and efficient to work with. Thank you Q living!
16 August 2023 8:17
Fantastic service, such a friendly group and super knowledgable, love my new couch, it's perfect. Thanks Q Living team!
02 August 2023 1:06
Jo, Makayla or Nakayla, Anthony and Stephanie were great. Shout out to Anthony: Easy to work with. Lots of suggestion. Straightforward. And most importantly, willing and wanting to help.

As you know, furniture shopping can be frustrating and energy consuming. We really enjoyed Q Living Furniture’s professionalism and amazing customer service. Their employees all work together for you.

I’d recommend visiting them if you’re looking for furniture.
30 July 2023 17:20
I had the pleasure of getting the Dolores Sectional and Albany Bedframe with Vincent at Q Living and my buying experience was simply outstanding. Vincent's deep knowledge and his approach made the entire process truly exceptional.

Vincent welcomed me warmly and instantly showcased his impressive understanding of Q Living's offerings. What truly amazed me was his ability to provide expert advice without any pressure. He understood my preferences and effortlessly guided me through their fantastic collection.

Vincent's insights were invaluable. He walked me through each piece, explaining materials and designs concisely, helping me make well-informed decisions. His passion and customer-focused attitude were a perfect match.

Vincent's professionalism struck the right balance between informative and allowing me space to decide. His service ensured a smooth and satisfying purchasing process.

I can't recommend Vincent at Q Living enough. His expertise and friendly guidance made furniture shopping a delightful experience. Thank you, Vincent, for making me a loyal Q Living customer!
23 July 2023 7:25
What an absolutely incredible AND successful shopping experience! Thank you so very much for helping me find the perfect sofa (sofa bed) for our space!
12 July 2023 0:01
We got excellent service at your store. Sales Rep Vincent Wong is very knowledgable and help us to get the sofa to our satisfaction. It looks great in our TV room.
04 July 2023 10:00
Had a wonderful couch shopping experience! Make sure you ask for Vincent. He is very kind, knowledgeable, patient and friendly.
01 July 2023 19:20
Purchased a sectional for a new condo last week. Vincent was helpful and patient, showed me available models, explained all the different customization options, and made sure I was getting the best deal for my money. Really happy with my shopping experience here. Bonus: doggo!
29 June 2023 5:24
I needed a new sectional and my son suggested Q living as he and his wife had purchased one there a few years ago. Alex at the Richmond store gave us exceptional service. No pushy selling. Let us look around and choose my purchase. Showed us different fabrics and colours available. I not only purchased a sectional, I also found a beautiful swivel chair I had to have. Thank you Alex and Q living team I had an amazing and fun experience! Looking forward to getting it!
27 June 2023 12:02
Went to look for a couch and received superb customer service from Vincent. I came in with something in mind and went out with something even better than I imagined. Vincent was super knowledgeable and able to pinpoint exactly what we were looking for. The value, quality, and service I received were impeccable.

Definitely a returning customer.
26 June 2023 17:10
Stopped by the store and had a Great experience! Lane was very informative and a pleasure to deal with. In fact all the staff were great.
26 June 2023 12:05
I bought my couch from Q Living 4+ years ago and it’s held up great! It’s still comfortable and strong; no sagging or any problems.

I had such a great experience years ago I brought my (very picky) mom to come look at couches this past weekend because she was looking to replace her current one.

She found exactly what she wanted with the help of the lovely staff who answered all her questions. I loved that my mom could choose the type of sofa, custom fabric, firmness, and sectional side. Really exceptional customer service and pricing, too. (They were truly so patient with my mom’s many questions!)

It’s pretty cool the sofas are custom made in Canada. A great local business to go to for any of your furniture needs. I will be coming back when I need a new couch.

(Big plus is they have Bunker the Corgi! To help you choose a sofa.)
17 June 2023 23:05
Went to Richmond store and we were received with superb customer service by sales associate Lane Edwards and staff. There was a terrific overall vibe to the store and everyone was super helpful.
It was a pleasure doing business at Q Living!
17 June 2023 14:16
I walked in to the showroom during the beginning stages of my couch search. The space was huge, and filled with different couch models around the store for you to see and try. I appreciated how each couch had a decorated space, which helped to envision how it would fit with other furniture, and to gain inspiration from.

Vincent was incredibly helpful with distinguishing the different models, unique features and firmness/fillings. He is highly knowledgeable about the benefits of each option, and is detailed in figuring out which product would best suit your living room situation. I would highly recommend coming to Q Living to view a large selection of quality couches, and for great customer service and expertise in finding the perfect product for your space!
13 June 2023 22:16
I was lucky to be able to work with Vincent Wong. He was incredibly easy to work with, knowledgeable and patient. I would recommend if you want to purchase furniture from Q Living to work with Vincent.
Thank you Vincent,
Suzie W.
11 June 2023 18:08
AWESOME EXPERIENCE!

We first saw Q Living Furniture at the Home Show and as we were looking for patio furniture, we visited their location in Richmond to see the full selection. Both Joe and Nic were very helpful. Joe answered all our questions the previous week and this past weekend Nic closed the deal with great recommendations on colour, best price options and some additional pieces that would be great with our patio furniture. The products here look like they are built to last with a great modern look. Can’t wait to get our patio furniture delivered. Their showroom is filled with lots of great furniture and we will most definitely be looking to get some other items from here. Thank you Joe, Nic & Q Living Furniture for a great experience.
07 June 2023 18:39
I have been a long time customer with Q-Living. I purchased a queen bed and a coffee table there a while ago when I was in an apartment and then another sofa and patio set for my current home.
The customer service has been always good. Joe was our sales guy this time and he was a great help. There were some issues with the sofa but they replaced it in the end. I appreciated all their help resolving the sofa alignment issue. Thank you
27 May 2023 20:00
Alex was very kind and patient explaining all the things to consider when picking a sectional. He was clearly very knowledgeable and was honest about weaknesses of certain designs and materials when comparing different brands. There are a lot of options to choose from in store and you can freely try them all. Everyone in store was very welcoming and friendly.did not feel pressured at all to make a purchase even though we, of course, inevitably did with the great service!

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