Quality Piano
5 reviews 3757 Jacombs Rd Unit 120, Richmond, BC +1 604-303-9727 qpianovan.com suggest an edit
14 February 2023 11:48
When you buy a piano there (I got an upright for a great deal, and it's the best piano I have ever had!), you get a 100% discount on the purchase price of a new piano if you trade in your previous Field's purchase. Furthermore, your purchase includes one free tuning. Great place, great people, wonderful pianos. Yamaha is an incredible sounding, feeling, and responding piano.
19 April 2022 17:29
Excellent professional services. Good value for high quality Japanese pianos. Highly recommend.
15 April 2022 23:58
There are a large number of stocks of the highest quality. And suitable for customers of various grades and price needs!
04 January 2022 14:01
I bought a piano at quality piano. The saleswoman included piano tuning for this piano. I believe piano tuning service is very problematic. The owner threw the problems to customers and said that it has nothing to do with them.
The saleswoman arranged a tuner for us. On the day, tuner didn't show up in the morning with no calls. After 1 hour late, the tuner Ben called and said he couldn't come. We arranged 2nd time at the same day in the afternoon. The saleswoman reminded tuner half hour ago before the time, that he would be on time, but he didn't show up at 3 o'clock and there was no phone calls again. He appeared around half hour later, because we had to go out, and we told him earlier. I asked the tuner if I should arrange another time because of lack of time. He said no, he can do it. I said let me ask my partner. Tuner walked away and left!
So that day, I didn't get the piano tune, and I waited for him for several hours.
I got messages from saleswoman that the owner has already paid to tuner. She asked me to deal with that tuner, because they have already paid the tuner guy. The owner won't do anything more. Isn't that weird?
The tuner was found by the owner, not by me. When the issues come up, why I have to solve the problem with him. I don't know why their company would find this kind of tuner to their customers. We have a bad impression of this services. At the end, the tuning never got done.
The saleswoman arranged a tuner for us. On the day, tuner didn't show up in the morning with no calls. After 1 hour late, the tuner Ben called and said he couldn't come. We arranged 2nd time at the same day in the afternoon. The saleswoman reminded tuner half hour ago before the time, that he would be on time, but he didn't show up at 3 o'clock and there was no phone calls again. He appeared around half hour later, because we had to go out, and we told him earlier. I asked the tuner if I should arrange another time because of lack of time. He said no, he can do it. I said let me ask my partner. Tuner walked away and left!
So that day, I didn't get the piano tune, and I waited for him for several hours.
I got messages from saleswoman that the owner has already paid to tuner. She asked me to deal with that tuner, because they have already paid the tuner guy. The owner won't do anything more. Isn't that weird?
The tuner was found by the owner, not by me. When the issues come up, why I have to solve the problem with him. I don't know why their company would find this kind of tuner to their customers. We have a bad impression of this services. At the end, the tuning never got done.
30 October 2020 2:31
This is a good shop as its name “Quality Piano”. You can find mostly type of Yamaha piano here. The owner gave me good advice and was kind enough to help me pick out a piano that suited me. Finally I decided to Rent-to-Own a Yamaha U1. Mr. Pei gave me a good plan without pressure!