Prompt and courteous service.took the time to listen to the issue and then provided solution and fix in a timely fashion.would continue to use this company everytime
Excellent, professional performance by Bryan. Arrived on schedule, carried out the necessary repairs, explained what the problems were, worked expeditiously, and no mess. Well done young man.
The technician Will came to check our gas fireplace as it would start and stop in a minute or two. He checked the gauge and then the electric switch. He changes out the switch to better match the fireplace and it is now in great shape. No extra charges or work not needed, suggested a maintenance appointment prior to next fall which we definitely will do.
Had a furnace installed and every step of the process from the quote to the installation was done with friendly, informed staff. Highly recommend them.
We were extremely impressed with the service. The technician was really friendly and explained everything he was doing. He even made the extra effort to work discretely when our toddler had to go down for nap, which was so thoughtful. We would definitely use this company again.
Very professional and hard working individuals. Was very happy with the work completed. The only down side is, I'm waiting 2 weeks now for the job to be completed. I understand everyone is short staffed but now I have to look at the beautiful heater for 2 weeks until it is finished and I can use it.
The service technician was very polite and respectful. He cleaned up the area and left it as he found it. He tried to be as non disruptive as possible as he worked.
Will was prompt and patient. Didn't have any issues diagnosing or fixing my furnace and was very helpful in answering my questions about it. He educated me on how the furnace works and made me feel good about the product I have.
I have used Rapid Cool for all my heating and cooling systems maintenance and repairs for almost 3 decades. Their technicians are highly skilled and knowledgeable. Steve, the Owner, is approachable and always kindly answers my questions.