RE/MAX Austin Kay Realty & RE/MAX Anita Chan Realty

We have been working with Austin for over 20 years now. I think we had at least 15 transactions (buying/selling) thru Austin in the last 20 years and he has gone out of the way to make sure we get the best value each and every time. Great person to work with! I wish i can give 6 stars to him.

We hired Austin and Anita to sell our house and were very happy with their service. They had a good strategy to to put our house on the market, and their team did a great job staging just before photos were taken, both of which helped to create multiple offers, resulting in a great selling price. We wouldn’t hesitate to recommend Austin and Anita or hire them again!

Recently dealt with Austin Kay & Anitia Chan from RE/MAX. We were extremely pleased with the professional service Anitia provided my mother in law enabling her to sell her condo in roughly 6 days. Strongly recommend Anitia and her staff for those who are thinking about listing. John S

This was my first experience selling a home. Austin and his team came highly recommended to me. From our initial meeting to the closing sale of the property he made everything go so smoothly and we were able to sell our home very quickly, less than one month and the money was in my account.
Wow! Top dollar received too.
I know I was extremely lucky to have been introduced to Austin. I just want to let everyone know to call Austin. I'm very happy with their service and would recommend Austin and the team to anyone who is looking to sell their home.
I strongly recommend them!
Paul and Andrea

We listed our house, which we lived in for 39years, with Austin and Anita In August 2022. The Market was rather sluggish with frequently rising interest rate. Austin and Anita were extremely helpful in deciding a price, with a very elaborated marketing strategy. We were very impressed with their effort in subsequent showings, adjusting price when it is appropriate. Anita negotiated a price that we were quite satisfied. All along they exhibited professionalism, ethical and sincerities. Thank you very Anita and Austin!

Arthur

As a first time buyer, Anita, Austin and their team have done an outstanding job walking me through the buying process and going above and beyond to provide my wife and I with our dream home.

I had a great experience selling and buying a condo with Anita and her team. She was professional and very knowledgeable. Both my buy and sell sales was processed quickly and efficiently. She was always ready to help with any questions and give me great suggestions. Highly recommend Anita and her team if your looking to sell or buy.

Austin and Anita are consummate professionals with a great team; and a no pressure, data-driven approach that works well. Throughout the sales process, they were both responsive and available to address our many queries. Would love to work with them again in the future!

We had the pleasure of working with Anita and Austin as our realtors in selling our condo in Richmond. We truly can say that they are one of the best if not the best realtors we’ve worked with, and we’ve worked with 4 others in the past. We liked that they promptly facilitated almost all of what we needed to sell the condo (e.g. Painter, stager, strata documents) such that we got the place market ready within a week. Without any prompting, they regularly gave us status reports of their showings and followed up with interested buyers. In spite the slowing down of the market, they were able to sell our place in less than a month! The completion and possession dates, however, were in conflict with our out-of-country trip. Anita canvassed several notary public that were available and willing to prepare all documents earlier, such that we were able to find one who completed all papers before we went on our trip.
Anita and Austin provided us a true full-service work, that made our selling journey quite smooth and effortless! We highly recommend them! Thank you, Anita and Austin!

Kudos to Anita, the “sleepless” realtor. She appears to be working 24/7 throughout. She is consistent and professional with tact and consideration. A good negotiator in dealing with her counterparts (the other agents) and a self-proclaimed “know-it-all” client.
The TEAM Austin & Anita had sold our last townhome some 17 years ago. At this time, while Anita acted as both our selling and buying agent for our condos, the TEAM scored again. Through it all, they handled both transactions professionally and with competence. We appreciate their attention to details.
We also noticed that Anita is a very good videographer, as she took the initiative of taking a "wowed" video on a property we were interested in, of which we ended up closing a deal.
Hats off to you again Austin and Anita. You are truly an A+A Team and you guys are the BEST!

Professional, Dedicated, Knowledgeable, Calm and going the extra mile. - that's Anita Chan!
Anita listed and sold our rental condo in Richmond. From the beginning until completion she made sure everything was in place, kept the deal together and was in constant contact with us. She sold our place quickly and for a good price. We would definitely recommend Anita and Austin to anyone buying or selling real estate. Thank you Anita for your hard work

I have dealt with Austin for over 25 years. He is professional in his approach and has a very good understanding of the market.

We are so happy to chose Austin and his team to sell our property.
Austin provided the update information and professional advice and helped us sell the townhouse in few weeks even the current market is shaking, he was organized, detailed with ongoing communication, inquires and guidance. We highly recommend Austin and his team for your real estate needs!

We had an amazing experience working with Austin!
Austin is a great agent and very professional. He brought along the Market trends and pricing for us to understand the processes. Photo shots and signages were up within the days and we start to have bookings for viewings, Austin has updated us frequently regarding the market and sold our townhouse quickly through the time of interest rates going up.
We would highly recommend Austin for buying or selling your house to anyone!

Very professional and positive experience with Austin. He worked efficiently and gave good advice. Would recommend him for your real estate needs.

Austin’s wealth of experience and knowledge of the ever changing real estate market in Vancouver made the sale of our home go smoothly and stress-free. His guidance throughout the process from setting the listing price to arranging photography and viewings, etc. - everything was organised! Austin was easy to communicate with and answered all our questions thoroughly. As a result, we sold our townhouse quickly!

Anita kindly helped my parents and their friends with buying and selling their homes. I was able to witness her professionalism and enthusiasm in each interaction. Evidently, she is an expert in this field.

I felt confident to entrust her with the purchase of my first home. She guided throughout the entire process and ensured it was seamless.

I would refer Anita to anyone looking to buy or sell their home.

It has been an absolute pleasure working with her!

We are very impressive by Anita’s professional and thoughtful working manner. Anita has not only negotiated a good price for our deal but also fought for us successfully to get the seller to fix some defects in the apartment. She looks out for our best interest and guide us through the purchase process.
We deeply appreciate her effort and highly recommend Anita for your real estate need!

We have really enjoyed working with Anita. She is attentive, professional, and always available to address any questions we may have. She really put us at ease during some moments of uncertainty. There is no doubt we would recommend her to our friends and family, whether they are looking to sell or buy a property. We look forward to working with Anita again when it is time to move forward into our next phase.

Anita helped us with the sale of our townhouse. As usual, it's a pleasure from start to finish. Anita guided us to set the best listing price and attracted multiple offers for the townhouse. The place listed and sold within a week, and we could not be happier with the result. We've worked with Anita and her team in multiple transactions. She consistently impresses us with her professionalism, patience, transparency and keen eye for the market. There is no other real estate professional we rather work with and will continue to recommend her to our friends and family.

I got best advise and service from Austin, before and after my purchase, he is one of the most professional Realator with lots of experience that I have seen, highly recommended,

I just bought a condo with Anita and sold a house with Anita and Austen. They are both amazing - extremely professional, clear and considerate. They negotiated the dates we needed, and went above and beyond to help us - giving us referrals and following up quickly with questions or requests. Anita supported me through some challenging negotiations and walked me through the process. She made sure I had everything I needed to make a good decision. I would highly recommend them to anyone!

Anita is highly efficient, she settled our deal quickly and yet managed to care for little things which might be challenging for a senior couple.

Austin has done an amazing job on helping us both sold and purchased our properties. His valuable advice based on market trends and prices helped us getting the best deals on both. His attention on details throughout the process gave us a sense of security and that helped us to ease the stress when we were selling or buying a property. I would highly recommend Austin to anyone who is about to buy or sell your property.

Anita helped my wife and I buy our first house. She was very easy to work with, always responded to our emails and guided us through every stage of the process. I would highly recommend this company to anyone who is looking to buy in the Lower Mainland. Thanks again!

Working with Austin was like a positive move all the time when he starts dealing all of the matters in selling my property. A very professional, reliable, responsive and approachable. Selling my property in a short period of time is like a miracle that happens for me and my wife. Thank you Austin for all the good works you've done.

Austin has been our agent for more than ten years, if in the future we will need help, He will be a phone call away from us, he has been very professional, something we appreciate very much, as our advisor he has worked very hard always looking on what will be the best for us.
I recommend Austin for what he is.
Juan

I would like to thank Austin and Anita for helping me sell my townhouse within a week and for higher price than listed. They’re the true veterans in this crazy Vancouver real estate market with many many years of experience. They are very knowledgeable, professional and trustworthy. One will NEVER regret trusting Austin’s suggestion, analysis and approach. They’re very fair at both buying and selling. We bought our house with Austin 20 years ago and now sold our house very quickly with Austin. My daughter has also bought a house in Burnaby with Austin and it was one of the best decisions as they fight to win at a fair price. They’ve got a great reputation in the market and among real estate colleagues. Thank you very much Austin! Looking forward to working with you again in the future!

We found Austin & Anita's team to be extremely professional in all aspects of their work for us, which gave us a great deal of confidence that they would get us the end results we were seeking. Specifically,
they listened carefully to our story,
they showed great attention to detail in all matters,
they covered all aspects of the sale process up-front, from administrative processes to potential legal matters which might arise,
they presented and executed a comprehensive, thorough marketing plan which we found acceptable,
they communicated regularly as time moved along,
they deployed very capable specialists from their team to execute specific matters, and most importantly,
they provided excellent advice and recommendations to us when they were needed.

It all worked seamlessly and in a timely manner, ending with the successful close in a short period of time.

We found them both to be very high-grade, quality people and we would unhesitatingly recommend them to anyone with serious real estate needs.

Anita was an absolute pleasure to work with. She assisted us in the sale of a property held in an Estate, her experience, professionalism, market knowledge and communication was impeccable. Anita completely felt comfortable dealing with the estate transaction. The process from preparing the unit, listing and completing the sale was smooth and seamless. I highly recommend her and her team to anyone looking to buy or sell.

It was a great experience working with Austin. He is very professional! Looking forward to working with him and his team again!

Working with Anita has been a pleasure from start to finish. Anita is always professional, patient, attentive and honest. Anita not only helped us in finding our forever home, she also worked diligently with getting the deal done at a great price. Anita worked with us every step of the way and always paid attention to details that we would have otherwise missed. Thanks to Anita, the biggest purchase of our lives was simple and smooth. Anita’s professionalism is an example that all realtors should strive for. We would not hesitate to work with her again and are confident in recommending Anita to any of our friends and family. I cannot say enough good things about Anita and all of her contacts – truly the BEST!

No words can express our deepest gratitude. Working with Anita and Austin have been an amazing experience, their professionalism and service is exceptional. With their honest recommendations, we decided to move forward with updating and staging our townhome. The team that they had put together were respectful and sensitive to our timing and needs. Within a few weeks, Anita, Austin and team exceeded our expectations and sold our home.

Anita is the BEST and most respected realtor! She has been consistently professional for the past 15 years I know her. Anita is so passionate and always works in clients’ best interest. Anita is super good on both selling and buying! I feel proud to have Anita sell my property and I already know I won the competition when Anita picks up my call when it comes to buying a property, no matter how crazy the market is. We are all so lucky to have such smart, ethical, kind, amazing human being in town!

We sold our condo in days! And at higher than asking price! We challenged Anita with an across the US/Canadian transaction and a power of attorney mediated sale. Anita gracefully guided and coordinated every detail of the process and kept us updated and educated about our options. We really and truly value her honesty and her dedication to representing her clients well. It has been an honor to work with such a professional! Anita is a top realtor with exceptional skills; we whole heartedly recommend her and her seasoned team!

Austin impressed us immediately with the thoroughness of his marketing channels and his market analysis for our home. Our home sold in a week and we were pleased with the price we got. Would definitely recommend Austin.

I honestly cannot say enough positive things about working with Anita Chan and Austin Kay. My wife and her mother passed away within very short periods of time to each other, and I am not Canadian - so I was in a position of needing to sell a property out of the country, in a place that was entirely unfamiliar to me. Anita handled everything, from staging to help with utilities, condo association issues, help with neighbors and keeping an eye on the place and everything else you can imagine that came up. I just can't believe what a burden she took off of me, how smoothly everything went and how responsive she is, literally 24/7. The shock of loss hit me so hard and were it not for Anita, I would never have gotten any of this done. I work in the housing finance industry, and so many people are reconsidering the value of realtors today. I'm in the position of the opposite opinion - they are worth all compensation. I consider myself extremely fortunate to have found her, and I found her based on reviews. I can honestly say that every outstanding review was absolutely accurate.

As a seller, we are very impressed by the professionalism and expertise demonstrated by both Austin and Anita. Anita kept close communication with me on anything that we should be aware of, and she always makes suggestions to fine-tune our property to improve the marketability. Anita has been on the market pulse and always make the right, accurate and timely recommendations for the best interests of her client. The property was quickly sold ABOVE my expectation. With no hesitation, I would highly recommend Austin and Anita to anyone considering selling his/her property.

Anita helped me and my business partner with our commercial lease agreement. She was always helpful and quick to respond. It made the whole process go by much more smoothly.

We chose Austin Kay and Anita Chan well over 13 years ago mainly based on their previous results and reputational standing in the Real Estate Market.
Since then we have bought and sold a number of properties in Richmond and Vancouver. These have ranged from a small 2 bedroom Condominium to a large Estate type of property.
Austin and Anita have always provided invaluable expertise in selling our homes over the years and even more important, have been quick to point out if we should, and just as importantly should not, enter into a major real estate transaction.
They always take into account the macro-economic picture and the local nuances of the Real Estate market in providing professional advice and guidance toward making critical buy/sell decisions. We will conitnue to use their services and happily recommend them without any hesitation!

I've know Anita and Austin for the past 18 years. They have always been professional, kind, honest, helpful and patient. Anita is very reliable and works hard to make sure you get the best deal. Communication is always prompt and clear. She excels at making sure you understand the pros and cons of any situation. I am very happy with their service and would recommend their team to anyone.

I recently just moved to BC and was fortunate enough to have a friend introduce me to Anita. I had a lot of doubt and concerns about whether I would be able to find a home in such a short amount of time; however, Anita was able to solve all my problems with ease. She works very hard, pays attention to every bit of detail and is easy to work with. Her knowledge, experience and professionalism helped me to find a place that I can call home and I highly recommend her to anyone.

We were very fortunate to have Anita as our realtor! We appreciate her for everything she has done on buying and selling the house. We feel so lucky that we could sell our house quickly. She is a professional realtor with so much experience. Her advice was precise. We also appreciate her generosity.
Thank you so much!

Anita was very helpful, responded quickly to needs, professional in every way, and most of all was fun and enjoyable to work with.

Very unprofessional do not do business with. Many better realtors out there that are better. These guys deal with lots of money launderers too would avoid for future trouble.

Austin and Anita sold my aunt's place in Richmond in lightning speed and the whole transaction was smooth and without a hitch because Austin and Anita took care of everything. (My aunt speaks Cantonese while the the buyer speaks Putonghua.) Not an easy feat but Anita handled both parties very well.

We are glad to have Austin help us sell the apartment. We find him professional, knowledgeable and responsive. He had a clear strategy to market our apartment from day one. Despite being a challenging sale, Austin helped us to achieve very good result in short period of time. We are very happy. Highly recommended!

Anita, Austin and the team were great to work with. Very professional and helpful. They are experts in their field! Anita made this whole process very smooth. She is very kind and patient and knowledgeable. Highly recommend!

We live out of country and was looking for a realtor to sell our apartment. We chose Austin and he did a great job. He was easily accessible, highly professional and sold the apartment in timely manner. Austin was able to help us with renovation, staging and even able to guide with notary and accounting services. We were able to close the deal within a week. We highly recommend Austin specially for anyone living out of city or country.

We’ve trusted Austin and Anita for almost 15 years to help us grow from our first home to our current home. They understood our needs as our family grew and have always provided us with the support, knowledge and confident negotiating skills to sell and find us our home each time.
When it came time for my parents and in-laws to downsize, their patience and honest advice helped them feel comfortable in their transition to condo living.
We have since referred many friends and family to Austin and Anita. They are highly recommended true professionals.

Listed at market value, sold at 20% over asking - with no subjects.

I will say a few things about Austin since we couldn't be happier:

Austin is a very rare breed of sales professional. Trustworthy and honest. Never comes across as "sales-y" or questionable. Approaches his work with sincerity, dignity, and respect. Serious expert on how to market, advertise, and sell a home.

If you trust him and follow his advice, you will be in very good hands.

Anita was referred to me by a family member & I'm so grateful I called her up! Anita was extremely helpful, professional and kind as she navigated me through the B. C.home buying process. Her wealth of knowledge, attention to detail and commitment to her clients makes her a fierce ally in the real estate market. Thank you Anita for all your expertise and care!

The absolute best realtors in Richmond! Always highly professional and hard working. I have completed several transactions with Austin and Anita, their dedication to their profession is unmatched in my opinion. Would not hesitate to recommend them.

Anita and Austin have been BEYOND professional, personable, helpful, patient and the list goes on, in helping me sell.

Richmondites or anyone looking to either sell or purchase, listen up, your research for “who’s the best realtor” should end right here! Look no further! All 5 star reviews should speak for themselves, shouldn’t they!?

I would choose them over and over again!

In the crazy real estate market of the Lower Mainland, it is important to use an agent who has experience but also looks out for your best interest. We chose Anita based on a relative's recommendation. We used her services on multiple occasions and we have always been very happy. Anita is responsive, honest, and caring. We highly recommend Anita.

BEST AGENTS EVER! I have had many dealings with these excellent, professional, and respectful people. They have always amazed and performed beyond expectation. Our most resent sale, we joked that we wanted to set the market. Well these two exceeded expectations. I would highly recommend them to anyone that is looking to list their home with a professional, hard working team!

It was a pleasant experience to have Anita help us buy our dream home. Through her responsiveness and expertise, we were able to purchase our house smoothly and quickly. She helped assist us during our negotiations to get a price that we were comfortable with. Anita also made sure that there were no complications and that we were completely satisfied with our purchase until the very end. We are glad that we chose Anita and appreciated her guidance throughout the entire process.

We dealt more with Anita but Anita and Austin work together as a team. It was very easy to get a hold of Anita when we had questions. She listened to us and respected what we had to say. She had great suggestions on how to make our house more appealing to buyers. We are grateful for their help and definitely would refer others to use their expertise.

Austin Kay is the only realtor that we will use and recommend to our friends.
He pointed out so many things about real estate that we didn’t know about. He is honest and professional. Has a solid background and great knowledge of the real estate market in the Lower Mainland.
Thank you Austin for your commitment and patience.