Reformotiv Physio + Pilates

I just found this note about the last time I worked with Carrie before today. It appears I didn't post it when I wrote it in October 2021. Here is what I intended to post then.
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I had an amazing experience working with Carrie using your telehealth service.

I phoned Carrie on the day that I fell into a metal pole and banged my shoulder. She was able to fit me in the next day for a session. At that point, I was barely able to raise my arm more than a foot.

Carrie suggested I get an XRay, which I did, and discovered I had a bone chip off my glenoid fossa (the part of the scapula that the humerus connects to.

Carrie gave me basic exercise to do that week and increased the range of motion exercises until I had full range of motion within 1 month of the injury. Carrie also gave me strengthening exercises once the range of motion was progressing nicely.

This remarkable recovery was accomplished solely through tele-health appointments with Carrie and from me diiligently doing the exercises that Carrie suggested for me.

An amazing recovery just through teleheath. I would highly recommend Carrie Viola and Reformotive Physio if you injure yourself.

Love this place. Carrie is helping me with all the things other physio places just said would “take a long time to heal”, addressing some systemic issues that have been bugging me for a while. Feeling hopeful about some
chronic things for the first time in a while.

A friendly, bright, and modern clinic space.

Carrie really took the time to address my concerns and symptoms, and I left with clear and helpful protocols that I can continue with.

I am grateful and impressed by Carrie's knowledge and care.

The physio thoroughly examined my situation and provided a clear explanation. He spoke with me about the importance of parasympathetic exercises in addition to those that I had already been doing.

Kendall has been of fantastic help. She is kind, patient, and most important knows her stuff. She took the time to explain the issue and the different excercises needed for healing. Highly recommend.

My first physio visit this morning with Sean exceeded my expectations.

I struggle with a few peculiar medical issues, and because I am a young (ish) and a generally healthy looking person, I often feel as though I am not taken seriously. Sean not only listened and asked questions about my health, he also validated my concerns.

I did not feel rushed during my appointment, he explained things in a way a regular non-medical background person could understand & I left excited to work on the "homework" aka exercises/movements as they are going to help my symptoms improve!

I am confident Sean will be a great assistance to my health while I work on feeling better.:)

The clinic receptionist was very kind, they direct bill, and seem to offer a wide range of services which I am keen to try one day!

all in all, if you're looking for a Physiotherapist I would 10/10 recommend coming here!

The space is beautiful. The location is fun. The treatment is excellent-focused, attentive and intelligent.

I had a great session with Kendall but I had to take 2 stars off due to the lack of customer service/attention to details at the front desk, which cost me a good 3 hours to unwind the receptionist’s billing mistake.
Jessie, the receptionist, first asked me to put my credit card info on file on my way checking out but I respectfully declined as i wasn’t comfortable leaving personal financial information on file. Then she went ahead charged my first visit with Kendall as a returning customer that triggered insurance payment complications and I had to be on the phone 30 mins+ with my insurance provider. Next she asked me to drive back to get the refund in person which I gladly did but had to bring my 3 yrs old with me thinking it wouldn’t take too long.
Once we got there, Jessie had trouble reversing the transaction but refuse to ask for help from her supervisor, so I spend the next 40 mins trying to tame my curious jumping toddler while waiting for Jessie to process the transaction with my card. 50 mins later she sent me home considering the transaction is voided without needing to use my card. I went home spent another 30 mins I didn’t have on phone with my bank to sort it out.
All in all, Just wished both Jessie and Carrie (co-owned) would be more helpful and considerate of other’s time, and thrive to provide a better customer service experience.

Larissa is easily the best physio in Vancouver. I would give her 6 stars if that was an option!

Kendall is amazing. I never thought it could be possible to live without a sore, tight jaw and TMJ, but she is proving wrong! Thank you Kendall

Sean is friendly, knowledgeable and thorough. He was patient with all my questions and explained things very well. He laid out a clear and comprehensive treatment plan and I felt like I was in good hands. The space is clean and bright. I'm really glad I found this place.

Carrie has been an important part of my care and recovery, she has always been there to answer any questions and give advice tailored to my needs. I recommend Carrie or any of the other great therapists at Reformotiv. Thank you Carrie for all your help!

It was my first meeting with Sean Lee. He has a very pleasant and attentive manner. He diagnosed my issue using a wide range of diagnostic exercises to determine the issue. He gave me an stretch and exercise program to help speed recovery and a timeline of what to expect.

My mother (senior) had her physio appointment with Sean Lee and appreciated his patience, professionalism, clear communication, and guidance on how to work on her issues with easy to follow exercises. She has seen improvements since her visits. The office is open, clean and bright. Definitely recommend Sean at Reformativ Physio.

I love working with Carrie who's the Physio therapist and the co-owner of this wonderful clinic. I kept saying this, some of the back issues that would take more 30 mins for RMTs to try to resolve, most of the time it takes less than 5 mins for Carrie to resolve it with her awesome IMS skills. It's so effective and so worth it.

She's super knowledgeable and skillful. I gotta remind myself to book early and revisit more often! Highly recommended for people who're looking for an amazing Physio who does really great IMS, manual therapy and clinical pilates for you to take home with.

Sammy

Worked with Meagan during the last trimester of my pregnancy, she was amazing! Super attentive and thorough, and took the time to show me what was going on through use of models. Highly recommend this clinic!

Kendall was wonderful! I don’t have any injuries or issues really but she reviewed my form for squats and deadlifts and gave me lots of great advice and tips on my workout plan. I’ve been to a bunch of physios and Kendall was probably the most thorough assessment!

Karen Boyle was knowledgeable, thoughtful and listened to my concerns. She tailored the exercises to my specific needs (I have a physical disability) and sent me away with clear, manageable instructions on how to proceed at home. I am very glad I went to see her.

Amazing place! I’ve been going since Fall 2020 and felt very safe - they have great COVID precautions. The studio is kept clean and the space is large to allow for distancing. I book with Jenine for massage; she’s super awesome. She knows her stuff! All their staff are friendly and knowledgeable. I’m made to feel comfortable during the appointments, and I always leave feeling refreshed. Cannot recommend them enough!?

I came to visit Sean after having knee replacement surgery in Vancouver.
I was somewhat in pain and very anxious since this was the first time I had major surgery and was away from home.

Sean put me at ease immediately, was very informative, answered my million and one questions and went over my exercises with me.

I left his office so much more relaxed knowing that I had picked the right person for the job.

Thanks to Sean I am well on my way to recovery.

I would highly recommend him.

Carolyn Hopkinson

I have attended Reformotiv for my health and wellness and couldn’t recommend them more. Their facility is clean yet warm and their front staff are always welcoming and attentive to greeting you upon arrival. Practitioners are professional, personable and knowledgeable is their field. I have never had such success with communicating my health concerns or ailments and having my provider explore various rationale and treatments that suit me - including my needs and lifestyle.

I love Kendall so much. I've been seeing her for years now. I know that if I'm having any pain, Kendall will take good care of me. I had never heard of clinical pilates before but I have to say that it has made a huge difference in my body. My alignment is better and, as long as I'm going consistently, I don't get any pain. Highly recommend! (Is there a way to give more than 5 stars?)

Had a cranky back and booked into Reformativ as they are close to my work. Was not disappointed! Kendall was friendly, identified my issue and gave me exercises that solved the issue in a few days. Highly recommended!

I can't recommend this clinic and their team enough! I am a kinesiologist and happily refer clients to Reformotiv ALL the time and am also a patient myself. They helped me recover from a serious disc injury a couple years ago to the point where I am 100% pain free. I am now an avid distance runner and they have been able to successfully help me with all my running related issues as well. Thanks for keeping me and so many of my clients moving well and out of pain.

This clinic is fantastic, and I feel so well-cared for. I see Siam for massage, Carrie for physio and Maryla for pelvic floor physio. Very grateful for this team!

I've been seeing Siam for almost a year now and she has made such a positive impact on my health and well being! She is always friendly and professional and has been able to assist with my limited mobility with both stretching and massage. Siam has helped me through a lot of pain and mobility issues, and is a wonderful RMT. Both Siam and the clinic have adapted to the pandemic, and the COVID protocols in place make me feel safe going there.

By sheer serendipity, and in order to try to treat a compression fracture of my back, I found myself in the care of a skilled, intuitive and very caring RMT at Roformotiv, Ian Glass. Upon our very first meeting Ian discerned what turned out to be a longstanding and complex Vertigo and I was quickly connected with the second and equally skilled, knowledgeable and caring Reformativ staff member, Physiotherapist Karen Boyle, who upon investigation confirmed a diagnosis of Vertigo.
Today, three weeks or so after my first appointment I can say that Vertigo, from which I suffered for the past many years, and which apparently was a factor in a broken leg a few years ago, and a compression fracture of my back nine months ago, is seemingly completely resolved. I have not felt more steady on my 73 year old feet in I don’t know low long. Karen also uncovered lingering balance damage as a result of untreated soft tissue injury related to my broken fibula a few years ago and is now working on this.
With regard to my back Ian’s intense intuitive and yet delicate massage which is continuing thankfully, has significantly lessened my aches and pains in my back, increased my ability to function in increasingly normal ways, and allowed me to sleep much more comfortably, all the while providing an immense amount of hope and trust.
I cannot thank Ian and Karen enough for their kindness, their knowledge and skills, and deep caring and perseverance in helping this ‘ol guy. I recommend them just as highly as I possibly can!

I have been a patient with Reformotiv for physiotherapy and massage therapy since being diagnosed with sciatica in August 2020. Sean Lee has been brilliant with great physio sessions and practical exercises that I can do from home. Siam Gomes is an excellent massage therapist and has made a real difference, plus she has several great playlists! Since going to Reformotiv with crippling pain and having difficult to sit for any long periods, I am now well on the way to a full recovery. I cannot praise Sean and Siam enough.a great team and everyone in the Keefer St practice is friendly and helpful.

I've been seeing Maryla for a few years now and she has been really helpful and encouraging with my issues. She is always thoughtful and thorough and I feel like I've made progress with her and would definitely recommend her as a pelvic floor physiotherapist.

Kendall has been my physio through a hip replacement and motor vehicle accident. I am so thankful for her support and expertise. Even though I have seen her almost every week for the past two years she always views my appointments with enthusiasm and energy. She continually comes up with new approaches and exercises for my recovery and strengthening making it fun and encouraging.

I have been going to see Maryla for pelvic physio and she is amazing! She has literally changed my life! I was suffering from a whole array of pain and tension and after only a few treatments she has not only helped alleviate the pain but also given me hope and confidence in the healing process. Highly recommend!

I’ve been coming for over a year and I love this place! The physios and RMTs are all amazing. It’s a calm, relaxed space with caring professionals. I highly recommend it.

The space is bright and clean, with all the equipment you need and very good cleaning safety practices. The staff are friendly and helpful. Kendall is brilliant - been seeing her for over a year due to several injuries. No judgement, just clear, practical advice on how to rebuild strength and lessen pain. She also doesn't push me too hard with either treatments (eg.cupping or massage) and exercises, but will challenge me to go for the hardest moderation of an exercise that I can safely handle, which is exactly what you want from a physiotherapist. Easy to book appointments online and good access to exercise programs via a free app.

I’m so very happy to have found Maryla. I got referred to her by the kind staff of the VGH women’s clinic, and I’m very grateful.
I have been suffering from pelvic floor issues for awhile now and have seen different therapists, however no one before had explained clearly the core of my pelvic issues. On my first visit with Maryla she helped me tremendously as for the first time I understood how to control muscle movement and make a connection between the mind and body. Already feeling better from session one and I believe that with her treatments and help I have high hopes for recovery.

I have been working with Kendall for a couple of years now, originally for sacroiliac joint and shoulder pain. Kendall is extremely client centred, and will modify exercises as needed. I am now living virtually pain free, which I thought would not be possible after seeing other physiotherapists before Kendall. I am currently in the late stages of pregnancy, and my body would have struggled with the additional strain on my joints if it wasn't for Clinical Pilates, and Kendall's help. Thank you for keeping me fit, and pain free throughout this whole process!

I’ve now been to 3 different physiotherapists in Vancouver, and I can say with certainly Karen Boyle / Reformotiv has been the best by far. With previous PTs my appointments have felt rushed and/or there was a lack of proper care. Karen genuinely cared about my post-surgery shoulder rehabilitation and was very invested in my progress. She clearly has a vast knowledge of physiology / human kinetics and used that in providing me with a wide array of unique exercises to do, as well as educating me about joint mechanics. I learned not just how to strengthen a musical group but how muscle groups are interrelated, and the importance of a more holistic approach to strengthening/mobility. I especially appreciated her adaptability during COVID-19, helping me modify my physio program with at-home replacement exercises when all the gyms closed down. I felt like she was there every step of the way during my progress. She even went above and beyond and, outside of our appointments, did some research finding papers relating to my shoulder - incorporating any pertinent information into my physio regimen. I was really impressed with the level of knowledge, investment, and genuine care I received from Karen at Reformotiv. I highly recommend!

I have been a patient with Reformotiv for physiotherapy and massage therapy since they first opened. I have worked with several practitioners over the past few years and always receive excellent care.
During my recent pregnancy I worked with Siam Gomes to address back pain and other issues as my pregnancy progressed. She was a vital member of my health care team and I greatly appreciate her thorough and caring treatment. Along with Carrie Viola (physiotherapy) and Maryla Podgajny (pelvic floor physiotherapy), Siam is now helping me manage the physical challenges of being a new mom. I highly recommend Siam and the Reformotiv team for prenatal and postpartum treatment in addition to treatment for specific injuries and general maintenance.

I followed Maryla here from another clinic and am very glad I did. She originally helped me quickly and completely recover from hurting my back during pregnancy (which was not improving on its own), and she has been key during both my pregnancies and postpartum in maintaining my pelvic floor. I wish this care was offered as a part of every pregnancy in our public system as it is so vital. Maryla is very good at what she does and is professional and easy to work with. I would highly recommend her to anyone looking for a pelvic floor physio. The clinic itself is also a really nice calm environment to step into.

The reality is this - you go to a Physio to solve a problem. Larissa and Reformativ are problem solvers. Messed up my foot (after a few years of issues - long story). Reformativ diagnosed it on the first session and provided strength exercises. Within 3 session i was running 12km again (i had not run in 3 months). Problem solved. Add to that the clean professional location, great people (my kids play sports and are also now going there) I highly recommend them.

When I started working from home due to the pandemic, my wrist and neck pain got really bad and I was struggling to do my work, cook, and manage daily activities. Someone recommended seeing a physiotherapist via video chat. I was worried it wouldn’t be as successful online but decided to give it a try. Larissa was incredibly helpful, patient, and kind. She was able to determine what was wrong via video by getting me to do certain movements and gave me exercises that made a tremendous difference in my pain and ability to function. I am now able to do things I couldn’t before, such as going for runs, cooking without horrible pain, and opening jars. I continued to see Larissa online even after I moved to a new town because she was so incredibly helpful.

I had an amazing experience working with Carrie using your telehealth service.

I phoned Carrie on the day that I fell into a metal pole and banged my shoulder. She was able to fit me in the next day for a session. At that point, I was barely able to raise my arm more than a foot.

Carrie suggested I get an XRay, which I did, and discovered I had a bone chip off my glenoid fossa (the part of the scapula that the humerus connects to.

Carrie gave me basic exercise to do that week and increased the range of motion exercises until I had full range of motion within 1 month of the injury. Carrie also gave me strengthening exercises once the range of motion was progressing nicely.

This remarkable recovery was accomplished solely through tele-health appointments with Carrie and from me diiligently doing the exercises that Carrie suggested for me.

An amazing recovery just through teleheath. I would highly recommend Carrie Viola and Reformotive Physio if you injure yourself.

Ian is great! He is able to quickly identify the sources of my discomfort and accurately treat them. He takes the time to explain to me the root causes of my problems and answers all my questions backed with resources.

A wonderful, boutique wellness centre with talented, professional and friendly staff. I am grateful for Kendall and Mai for helping me reach my wellness goals. I would highly recommend booking appointments with them. I believe they also offer Telehealth sessions for Physio right now. Time to support our local businesses!

Karen was an amazing physiotherapist who really cared about your well being. Her time management with exercises and hands on care was great. I visited other places and her care is not even comparable to other places. Definitely feel lot better since my car accident.

I have regularly seen both Siam (RMT) and Carrie (PT) at Reformotiv and both are excellent practitioners.

Siam is an excellent massage therapist. I began seeing her around the end of my second trimester of pregnancy and immediately found her to be extremely helpful and knowledgeable in the area of prenatal massage. She gives a lot of useful feedback and her techniques are super effective. Siam has made me feel extremely comfortable during our sessions and I have a lot of trust in her skills as a practitioner of prenatal massage therapy. Highly highly recommend!

I have seen Carrie for physio for almost two years now, both before I was pregnant and during my pregnancy. Carrie is very skilled at bringing in a variety of techniques to help me work through chronic aches that I experience as a result of doing a high impact sport as a teenager but also from day-to-day body issues. She is methodical and effective in her approach to physiotherapy. Carrie has an impressive breadth of knowledge regarding her line of work and her insights and suggestions are always much appreciated!

I have been seeing Mai for visceral massage since the summer and it has been an incredibly powerful part of my healing. Not only am I physically supported in my intestinal issues, but the emotional support has been an unexpected gift. The health resources that have been given to me are invaluable, and the kindness and open energy in the space are deeply appreciated. Wellness is a journey and it’s wonderful to be so supported through the whole process. I highly recommend visiting Reformotiv.

Ever since going to Reformativ, I’ve been able to return to my normal activities with improved symptoms and a peace of mind! The therapists at Reformativ are also one of the best educators I’ve had. They teach you about your body and make sure you have to tools to reach your goal and improve your symptoms. Thanks guys for helping me to get MOVING again:)

Siam is a very intuitive and effective massage therapist who works with where your body is at and helps you find a deep release. I've had major shoulder & back pain for a while now that's been especially heightened after childbirth and breastfeeding. Siam has helped me find time in my day to focus on releasing my shoulders and strengthening my back. Apart from really working out those knots during my visits, she gives me take-home exercises I can do to keep the process working. Thoughtful, attentive and really good at what she does: everything you want in a RMT

As an elite athlete, finding a physiotherapist who can understand your body as well as you can is not an easy feat. I have been a patient of Carrie's for the better part of a decade, and she never ceases to amaze me. Her diligence in understanding and identifying the root cause of pain, her commitment to my safe recovery and my continued ability to move as well as her support and perspective are unparalleled. She has guided me through multiple surgery recoveries and never loses faith in the process, even when you might. She is honest and open, and provides authentic feedback. You will always have confidence you are moving the right way and progressing in a safe environment. She also keeps abreast of research and new techniques so you know you are in very forward looking and knowledgeable hands.

I was recommended to try Pilates as a different treatment to improve my joint health after my knee surgery. I am glad I did. Sessions with Carrie really helped me understand mobility, movement and how I can reduce strain on my knee. I highly recommend it. It made me realize how Pilates can improve my overall well-being. Give it a try, I was impressed by how efficient it is.

I would highly recommend Reformativ. Your entire physio appointment is spent hands on with just you and the physiotherapist. There is no jumping around from one patient to the next. Extremely professional and always manages to heal me in very few visits. The entire team always goes above and beyond. If you are injured or in pain, I would highly recommend coming here. I can't say enough great things about Carrie and the rest of the team!

Carrie has been fantastic helping me (repeatedly) recover from skiing injuries and back pain. Her physio sessions always yield positive results for me, and her exercises and stretching tips have helped speed up my recoveries. I highly recommend Carrie and the team at Reformotiv Physio + Pilates.

I had an excellent experience! Carrie was always professional and super friendly. She helped me to get back in shape postpartum and the best of all is that I was able to come in with baby!

The folks at Reformotiv are one of a kind. I’ve seen Siam, Ian and Michael in helping me through neck tension/pain. They’ve all been professional, personable and go above + beyond. Can’t recommend this place enough. Not to mention the space is gorgeous:)

I learned about Reformativ through Larissa who I had seen for a few years for physiotherapy before this location. She has been so gracious and helpful in teaching me about prevention and treatment. She is a wealth of knowledge and I have appreciated her time and expertise the past few years. I have also done acupuncture with Jessica and it has been great learning about what acupuncture is and trying all the different treatments. All I can say is it has all worked for whatever issues I have had! Jessica is personable and has a knack for providing a comfortable treatment space - everyone should try acupuncture! Lastly, I also do massage therapy with Siam and I have found it to be a great fit. I appreciate her passion to find answers and to figure out with me what issues I bring in. She is intuitive and attentive - she's strong too if you need that!

I cannot say enough good things. Always professional, excellent communication, describes and clarifies her treatment plan, provides great explanation for therapy, always provides me with some Takeaway exercise. By far the best RMT I’ve had. This team collaborated so well to help the clients.