14 June 2022 19:19
Do not choose this company! If you are already under a contract with them find out when it ends!

They require NO LESS than 90 days written notice and NO MORE than 120days.

They are the absolute worst. I swear no one even works at the customer service desk!
27 May 2022 23:46
The service is really rubbish. This company is either not answering the phone or they are super rude when they finally pick up.
Nobody seems to actually care about the customer's needs.
Avoid them if you can.
23 August 2021 8:20
Aside from the bad smell that normally comes with these kinds of places and the confusing and unclear protocols for directing clients to appropriate dock or dump sites or retreiving scale tickets, this place can only gets worse.the extremely rude and hostile drivers are not only unhelpful but are on the verge of having a severe case of road rage " you know the look" too much coffee, work and methamphetamines probably dont help them either.heavy machine operators speak only in horn honks and furiously waving of arms which is entertaining if your not the guy trying to decipher the meaning of this language.
However, there is a positive note to add. The young blonde eastern european girl that works in the dispatch office was not only helpful and positive she spoke the language of customer service.which the rest of emoloyees i had contact with could use a lesson in.
However pleasant my experience was, its not enough to keep my business or recommend to anyone.
06 July 2021 13:43
So this place has drivers that like to wake residents in Burnaby Heights up at 7: 00 AM with their trucks idling outside people's windows, backing up repeatedly and smashing garbage containers around, almost like they don't know how to operate their trucks properly.
06 June 2021 11:12
Our company has only just started working with them, but they've gone out of their way to ensure that the transition from our old service provider to them has gone smoothly.
02 April 2021 10:47
Pushiest sales people I've ever met to the point of borderline hassling me. Felt scummy and annoying. Will never work with these guys after the sales pressure and tactics used on me.

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