Rexall

The staff are so unfriendly and when asked about different products, they never answer your questions. Never ever will I purchase my needs from this branch

I ordered medication online from Uber and the staff didn't bother to show the courier where the item was. The driver ended up canceling my order because he couldn't find it. People and delivery drivers don't work at your place and don't know where the items are, but you do! You can take a little energy by getting off the chair, which you seem to be attached to, and let them know where it is. It was not like 20 items being ordered. This was only one single item, and I doubt it would have taken 2 minutes of your time.

Asian pharmacist guy was super rude and showed his attitude. Asked to check if I am elegible to get my meds for free and he refused at the same time not stopping checking his cell phone and chatting with someone. Went to another pharmacy and the other person checked for me with no questions asked. Never come back to this pharmacy again

Prices are 60% higher then other stores.awful stuff working in there, they are scary. Awful place

I always buy almond milk from this store but today I found they charged me for 4 cartons whereas I bought 3. I went back to the store & got the refund. I don’t know how many times they have done this before. I checked the bill this time only. Charged 2$ for a 20 c bag

Walked into the store. Clean and nice display store.
Needed two things: Birthday card and Self-test kit.
Quickly survey the store, couldn't find birthday card.walked to Pharmacy and talked to pharmacist, Asian, male, who seems focus on some paperwork.
"You guys don't sell birthday card, eh? " with smile.
"You have to ask the front" with a glance and cold tone.
"Do you have self-test kit"
"Are you a BC resident? " with a look and cold tone.
"Yes. "
"You can get it from the front. " Not even lift his head but still with cold tone.

Casher was friendly and super helpful. Got birthday card and self-test kit.

Maybe don't walk into this store in the morning with Asian appearance and try to talk to Asian male pharmacist. Or maybe it was nothing to do with my Asian appearance. But honestly, I don't know which one is worse.

Racists! Looking at sandwiches had the staff call on us security and keep a watchful eye.what a welcome to Canada coming all the way from New Zealand, which happens to be the most honest country in the world! The poor security guy had no way of knowing that though!

The pharmacist could be a bit more polite and helpful. So disappointing! What is the point of a walk-in vaccine clinic when you are required to book an appointment? And one pharmacist is so snobby. If you hate your job, please look for another one but don’t put out a bad name for the pharmacy and medical care providers. Thank you

Pharmacists are very knowledgeable and seem to care about their patients, the store has a canada post outlet there if you need that, also some fresh food options, it is close to transit

Pharmacy staff were attentive and professional. Vaccine shots are given in a private room with a real door. Thant you Quenie.

"The level of racial profiling in this store is not low-key". I'm an Indigenous woman. Upon entering the store, I was immediately asked by an associate, "Can I help you find something? " to which I made a friendly and clear reply, I let him know what I was looking for. He gave me directions. Another store clerk physically confronted me in the aisle I went to, where I spent a minute trying to locate my singular shopping item. The store clerk stayed barely 6ft away looking at toothpaste the entire time I was in the aisle like he's never seen it before. He followed me to the cash register, where I was under the watchful eyes of their security guard, the original associate at the front door and the toothpaste guy. I was in the store for less than 3 minutes had done nothing unusual and yet I have 3 sets of eyes on me from three sides, all barely 6ft away from me. As I make my purchase at the register. "The level of racial profiling in this store is not low-key" I announced, to which I did not receive a reply or an apology. I paid for my purchase and left.

I will never come back here and it seems that's okay with you based on my ethnicity. I'd launch a human rights complaint but I'm too busy working 3 jobs, while also being a wife and a mother to take time for pursuing legal action but indeed your behaviour is against the law.

To the store manager, I highly recommend auditing your security footage of the "incident" on October 2,2020 between 4: 15 and 4: 20 PM for retraining your staff before someone else has a chance to pursue legal action against you for your unchecked problematic behaviour.

I went to get a flue shot and the way they treated me was horrible.the doctor was the worst.i call rexull to report their attitude towards people.

I shop regularly at this location - either for lunch, cosmetics, pharmacy. Usually service is decent. During my last visit I was picking up an eye liner. The security tape was coming off on all the items and as I ensured the one I was purchasing was securely fastened, a stock person accused me of taking the tape off - which was not the case. She continued to accuse even after my explanation. Completely unnecessary and concerning if staff are acting like this with customers. I went up to Shoppers and purchased the same item there without being hassled.

Staff here is rude to people who live downtown. Yes there are people who live downtown and depend on your store. If you're from the suburbs this is your store. Otherwise, expect to push the staff. There is a decorum in downtown Vancouver and it's that you help everyone.

The staff was always smiling and friendly specially Stephen he made out of his way to helped me with the promo coca cola, very friendly and helpful man

10 dollars for hairspray that is 3-5 dollars for bigger can on Amazon. Absolutely ridiculous. I don't trust their prices.

I always buy chicken & pasta in the morning but yesterday I bought a spoiled one. Went there next morning to grab a breakfast and let them know about the spoiled chicken & pasta and the cashier told me that I am the only one who complained about it and its my fault for buying it in the first place. It made me really upset and I don’t want to ruin my morning so, I just apologized for letting them know they’re selling spoiled food.

I read some of the reviews and anyone can have an off day, I have used this postoffice for over 2 years and have never had poor service there and have always been greeted by Gillian or any of the staff that work in a timely and pleasant manner.only once did I ever not get what I came for and that was because the computer system was down which wasn't the fault of the girl working the counter that day.l

The staff was extremely helpful and nice. I went to buy a box of cookies and she was sweeter than the cookie. Thank you for being so nice!

By far, the most shockingly awful postal service in the whole of Vancouver. The staff have no clue what they are doing. Besides their incompetence, they are lazy (take ages to clear a line-up because they do things in such a casual manner), unfriendly with not even a shred of decent customer service to offer and speak to customers in such an unprofessional tone. Today I experienced one of their middle aged female staff barking at a man trying to send a parcel, who was clearly a foreigner. She kept snapping at him and treating him like he was an idiot instead of explaining the procedure clearly. Bottom line: skip the postal service here and just come here to buy your toothpaste and deodorant.

I went to the post office this morning to send a parcel. The worker Gillian (definitely not friendly nor welcoming) was on her cellphone. Completely had an attitude problem; no greeting whatsoever. I have never dealt with that kind of poor customer service before. And she was not helpful at all. I refused to send my parcel with her. For whatever reason, I did not trust her.

I rather deal with Sally or Maria on that matter because they gave such excellent service and very helpful.

If you ever deal with Gillian - don't bother. She just seems to hate her job. I don't even know why she got hired.