03 May 2023 12:21
Amy is great! Friendly, skillful and most importantly - ease my neck and arm pain within one session. Highly recommend <3
03 September 2022 23:53
Andrew Tam is an amazing physiotherapist. He is kind, gentle and knowledgeable. Would highly recommend!
22 June 2022 3:39
Very helpful and professional. I got help with a sport injury. Joanne treated me and gave recommendations.
05 November 2021 13:19
Saw Andrew Tam for recurrent foot pain. Andrew was able to identify the cause quickly and got to work correcting it. A few sessions later, the pain is gone and I’m again able work on my feet for 12hrs+. Would highly recommend Andrew Tam, he is knowledgeable, experienced, and a true professional!
04 November 2021 14:57
I have been working with Jean for a few years now and I’m so lucky to have her be in my corner. She’s helped me improve on my physique in more ways than one. I’ve been injured and she sped up my recovery, I’ve had flexibility issues and she’s helped with that and also gave me homework to do so I can do things to improve on myself when I wasn’t at the clinic, she’s improved weak points in my physique and the list goes on. Jean is a burst of energy that caters to what I need and she’s an overall amazing physiotherapist.
26 October 2021 18:08
I have been dealing with pain and lack of flexibility in my shoulder for almost 6 months. After only a few visits I was able to get all flexibility back. I would highly recommend Joanne and the ptHealth team.
25 October 2021 23:29
Andrew has been so helpful in taking care of my mom and dad after their car accident. I have referred him to many of my friends and will continue to do so. Thank you.
17 October 2021 12:18
Jean is absolutely amazing. I’ve had chronic lower back pain since early 2017, and Jean has helped me both improve and manage it. I SWEAR by her dry needling and have recommended her to many, many friends.

One of my favourite parts of seeing Jean is the energy she brings to the room. I feel 100% comfortable asking questions about treatment, and she is fantastic at communicating what is going on with my body. She is such a positive person that has such commitment to her clients.

I currently live in Port Coquitlam, but even if I lived in Mission, I would be driving to Richmond to see Jean.
14 March 2021 9:56
Joanne has assisted me with my journey to recovery for the past 6 months and I couldn't ask for a better PT. Her knowledge and expertise made my experience comfortable and made clear results in my healing. The staff at richmond physiotherapy also bring a warmth and welcoming feelings when you walk through the door that let you know that you are there to be cared for. I recommend Richmond physiotherapy to those seeking the right guidance and care for their injuries.
16 February 2021 10:25
I have been coming here for 18 months straight after a serious accident at work. With a slight beak during the early parts of the pandemic I have being going twice a week every week. During This time I had Karen, Joanne and Andrew as my PT. They each have some things in common. They are nice people. They are very skilled in their profession and they know what they are doing. I never had a session where they didn't have a smile on their face and I didn't feel better after going. Greta and the rest of the front desk have also been very kind.
The facility is always clean, and with enhanced measures after Covid I feel safe visiting them. I love the free parking!

I would recommend Karen, Joanne or Andrew to anyone who needs Physiotherapy.
02 February 2021 18:24
Excellent physiotherapist treatment from Joanne! I had a shoulder pain that over a period of time limited the movement of my right arm. She could pinpoint the exact muscles that had to be strengthened in the shoulder and help me regain movements. Sessions are 30 min each with approximately 15-20min one on one care and 10 minutes of exercises. As of now I have completed around 10 sessions and need few more sessions to fully get rid of the pain! The one star less is because I felt the duration of treatment time could have been increased a bit to speed up recovery!
15 January 2021 9:19
Jean is a real dedicated and very knowledgeable professional. She is from far the best physiotherapist I know.
I can only strongly recommend her and the Richmond Physiotherapy-pt Health where she works.
22 August 2020 5:33
My mom suffered a concussion back in March and has been experiencing post concussion syndrome. She had a really hard time during this recovery time. Amy has been treating my mom for a few weeks now and I have nothing but good things to say. Amy is very patient and kind which helps my mom feel much more relaxed as she does get nervous going to appointments. I feel rest assured that my mom is in good hands and that she will make a good recovery. Thank you for your service!
24 July 2020 15:29
It has been a very pleasant experience working with Dr. Andrew. He’s really reliable and responsible!
26 June 2020 11:57
I was treated by Andrew after feeling absolute pain in my lower back, and he is no joke! He helped me in a professional manner and listened-well to my concerns, which made me feel at ease. After the consultation, he made follow-ups with me to see how I was doing, and then further gave me guidance with any questions I had. With proper techniques and biomechanics instructed by Andrew, my lower back pain gradually got better! Definitely glad he was my Physiotherapist!
25 June 2020 7:48
Very professionally managed I feel very comfortable with the cleanliness during these covid times Andrew is very helpful in managing my challenges I rely appreciate his professionalism as well
19 April 2020 19:34
Very unprofessional staff the owner some guy name Chung is very rude, and unreasonable after my complaining about his staff. The clinic made lies to ICBC about me and my case, Do NOT GO to this client for your claims they will ruin it for you. From their front desk staff to their physiotherapist and their owner they are all so unprofessional and unaccommodating. Not Recommended
16 April 2020 0:08
Staff are helpful and knowledgeable. Booked to see a physio due to a foot injury from volleyball and was taken care of by Andrew. He is patient and was able to quickly identify the cause of pain. He made an effort to check in with me during the process and made sure I was comfortable and doing alright. Had needling done and saw improvements after a couple of visits.
11 March 2020 0:51
Helped a lot with my lower back! Amy and the rest of the staff were friendly and knowledgeable. Would definitely come back again for any physio related needs. Highly recommended!
07 March 2020 11:04
Caroline Was my RMT therapist. She does an excellent job in loosening my muscles. Highly recommend her!
05 February 2020 23:49
Coming to Richmond Physiotherapy is always a positive experience due to the friendly atmosphere. Dr. Andrew is a natural with his patients, always so personable and professional. He has helped me so much with my pain.
03 February 2020 9:06
Andrew Tam and others at PT Health Richmond, always act as true professionals with the best of interest towards the benefits of the patients first. Their Gilbert Richmond location has good excess and excellent parking available for PT Health clients. Hours of services are accommodating and results of their treatments are obvious. Peter Kevin Wong
23 January 2020 7:32
I had suffered from neck pain for many years and had gone to many therapists. They would keep me returning for 10,20 sessions and give me relief but pain always came back. I am so happy to have found Andrew at this clinic, who literally fixed me in just 3-4 sessions, and my pain never returned! He is also very professional and humble. I highly recommend his service.
14 January 2020 6:23
I got physiotherapy treatment in this center with Karen Yumul, she is a professional physiotherapist. Receptionists are friendly. I recommended this place to my friends too.
07 January 2020 4:44
My physio was super nice and caring. He took the time to listen to me to understand the history of my back pain. In 3 years trying a little bit of different techniques, the needling is is the only one that worked immediately after the first session and durably! Great team, very accommodating.
07 November 2019 22:39
Very helpful that they cover the cost of parking for patients there.
Although it doesn't technically intefer with one's rehab needs; that place seriously needs to update the decor, paint, carpet; everything!
27 September 2019 13:30
I had lower back pain that came on suddenly despite usual activities. Karen was easy to talk to and listened intently to the events prior the injury and was able to determine what really caused my back pain. She's given me home exercises to help alleviate the pain when it presents. Most importantly, she "healed" me! I no longer have back pains, and have gone back to my usual activities and even added a sport on a weekly basis too! I have nothing but praises for this clinic all because of Karen.
12 August 2019 14:49
I have been coming to Richmond Physio for the past couple of months for physio and massage. Amy and Michelle are both very professional and knowledgeable. They do their best to make me feel comfortable during our sessions and show genuine care for my health. Sunlife extended health can be directly billed here after your initial visit which makes it really convenient as well.
31 July 2019 6:19
I was involved in a motor vehicle accident about 2 years ago and have gone to many clinics. The typical treatments and exercises wasn't catered towards my issues/needs hence I didn't improve much. I've been working with Amy for the past 6 weeks at pt Health. She genuinely cares about her patients and doesn't force anything. Her homework exercises are easy to remember which makes life easier, since we don't want to do things that are overly complicated. I would highly recommend Amy for physiotherapy treatments!
03 July 2019 15:08
I see Andrew (physiotherapist) on several occasions now and honestly he's the best! He's informative, professional, and down to earth. I would recommend him to anyone needing treatment!
09 March 2019 0:33
Very knowledgeable and caring staff. I had excellent experience getting treatment in Richmond physiotherapy.
27 February 2019 7:21
Professional and effective, my insurance with Blue Cross was easily acceptable and direct billed. RMT Geordie is super knowledgeable and eager to ease pains and improve mobility with great empathy and understanding of my wear and tear and injuries. This is my regular massage therapy location for good reason.

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