27 October 2023 0:55
My family purchased a new Grady White Gulfstream 232 in early 2023 and the entire experience has been nothing short of exceptional. Corey has been our primary contact at River City Marine and he's been superb in his customer service and follow up. After the boat was delivered, he checked in regularly to make sure that the boat was operating up to our expectations, which it was. The Grady White line is exceptional!

My family has had many wonderful weekends on the water exploring around the Vancouver area. Corey went above and beyond my expectations in assisting us in setting up the downriggers and the fishing gear which has led to many memorable moments reeling in salmon during the spring, summer and fall. We've also celebrated many special occasions on the boat such as birthdays and Father's Day.

Corey and River City Marine have not only provided us with a top-notch boat but also with outstanding customer service. Corey's follow-up and commitment to our boating experience has been superb and I wholeheartedly recommend River City Marine to anyone in search of a reliable boat and excellent customer service. If you're looking for an outstanding boat from an outstanding dealership, visit River City Marine.
13 October 2023 6:39
The person who assisted me today went above and beyond. I needed a helm fill kit however they didn’t have one in stock. He went into his shop and gave me one from their bench for free. Thanks River City
04 June 2023 12:28
I purchased a new boat from River City and they have been great to deal with and excellent customer service. Corey was quick to reply to my request for service and had me fixed up and back on the water in no time
19 May 2023 20:33
I recently purchased my Thunder Jet boat from River City Marine, and I cannot express enough how impressed I am with the entire experience. From start to finish, River City Marine delivered exceptional customer service.
First and foremost, the staff at River City Marine was incredibly knowledgeable, friendly, and attentive. They took the time to address my concerns, understood my boating needs, and guided me through the process, ensuring that the boat I purchased was perfect for my requirements. They went above and beyond to answer all my questions and concerns.
The customer service extended beyond the showroom floor. The team at River City Marine, especially Corey, assisted me with financing options, making the entire purchasing process seamless and stress-free. Even after the purchase, Corey continued to provide outstanding customer support. He was readily available to assist with any inquiries, even after hours, weekends and holidays, by promptly replying to my text messages and following up. Their commitment to ensuring customer satisfaction is truly commendable.
In conclusion, my experience with River City Marine has been outstanding in every aspect. Their customer service is unparalleled, and they genuinely care about their customers' boating needs. The boat I purchased is a testament to their dedication to quality and excellence. I highly recommend River City Marine to anyone in search of a boat, as they will provide you with an exceptional experience from start to finish.

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