Rogers

Altitude couldn’t be worse, better off with some other cellular providers

Worst customer service, chineese girl racist and rude she deserve to be fired

Cole is a very patient employee. He gave me a very clear introduction to the plan I need today.

I was just in this store and have been helped by a gentleman named Cole he was very nice with great customer service, well experienced, and professional. Thanks Cole

Worst customer service! Koey Wang was hanging out with her boyfriend and didn't even want to help us! Made such a huge issue on a minor wear and tear on the phone when she kept digging into the screen with her nails and using a dirty cloth to keep scratching the screen. She stormed off halfway in helping us. And started helping another customer.

You can tell a lot from the pictures.

Alex was awesome in helping us figure out everything out.

Douglas the store manager was very helpful. I visited the store to casually shop for a better phone plan than Telus offered me, and was impressed enough to change on the spot.

Worst service ever! The store manager Douglas refused to help to correct the mistake that the Fido store made (Fido asked him to help out) as I forgot to bring a physical ID and said they don’t accept picture photo ID only physical ID, even the Fido store checked my ID a few times already (it was a mistake Fido staff made and we have been dealing with them back and force and went to the store several times and never was resolved and each time they had to check ID), this was the only time I forgot to bring the physical ID and was treated disrespectfully and felt threatened and insulting the way Douglas was communicating to me. This is ridiculous and never heard of! Will never go to this store again!