Royal City Physio

Chris Chen is an awesome physio therapist he take time to know which exercises are working or not I have seen much improvement in my situation issues

Best physio clinic in New Westminster! All the staff are great, very friendly and knowledgeable!

I’ve been coming to Royal city Physio for the last three years and no matter who I see. I always get the best service advice and support. Their goal is to get you back up and running or doing whatever it is you want to be able to do in my case it’s Golf. I recommended Royal city Physio to many of my friends and they have also been so happy with their results. Thanks to Karen, Chris and Tess. I’m still getting better but you guys keep me sane.

Recovering from Back Surgery. This crew of wonderful professionals have me up and about and feeling great. Cant say enough about how friendly yet professional the folks are. A really great experience.

Big thank you to the team at Royal City Physio for assisting with the rehab on my recent neck pain. I was concerned that the level of neck pain I had developed might be my new normal. I knew it was important to learn to have patience with this injury and the key was of course to do my Physio exercises consistently. After about 6 weeks my neck pain issues is now resolved and I have learned that the importance of keeping up with my exercises along with post maintenance exercises is the key! And Ice Ice Ice! Thanks again so much

The front desk staff are friendly and the location is easy to access. Stephen is a gem, really knows his stuff and helping me to get mobility back after a broken wrist. Highly recommend Royal City Physio!

Have been here before for a back injury and recently with a knee injury. Happy and satisfied with the help Stephen directly delivers and the good atmosphere the other staff provides.

I would highly recommend Royal City Physio to anyone looking for the best care throughout their rehabilitation. Jayme has been the best! Very attentive, knowledgeable, and personalized treatment. The entire staff is welcoming, and the clinic is spacious and clean at all times.

I had a sports injury that was preventing me from walking and Royal Sports Physio did a great job in getting me back in shape. Their therapists are very knowledgeable, experienced, and caring, and their staff are friendly. I recommend Royal City Physio to anyone looking for physiotherapy.

Daniel is an excellent Physiotherapist. He has helped we with a variety of problems, shows so much care and concern for each consultation, I never feel rushed and he is very personable. I highly recommend Daniel to be your Physio guide for all your concerns.

Well, I have been with Parm since this January because of car accident. He is very helpful, and does his best to help me to recover. I do 20minutes, but he spends more time whenever it is necessary, well most of time. I highly recommend him for anyone looking for physiotherapist.

Very professional, knowledgeable and able to work what is best for you and not seem overwhelming or unattainable! And I really appreciate the emails with guided pictures to remind you how to repeat the exercise effectively to look back on or to print out as a guide. Would recommend every time to Royal City Physio but am partial and bias to Jayme’s exceptional care!

Excellent team- everyone including front desk and the physiotherapists. Jayme is fantastic. Won’t go anywhere else!

Daniel is fantastic, had him recommended by a couple of other people and I wouldn't hesitate to recommend him and Royal City Physio as well!

Jayme identified and treated my problems quickly and efficiently, trying a variety of techniques.my outcome was excellent. I am feeling 100% better.

Experienced, extremely knowledgeable, attentive, and driven to help patients not only recover but become their best

Royal City Physio is excellent. I tried numerous other providers in New West after moving here from downtown (including another one with a similar name but that lacked in quality).

Jayme is by far the best physio I've ever worked with. The team spends time with you, listens to your concerns, tailors exercises to your lifestyle and goes above and beyond for their patients.

I recommend Royal City Physio to everyone.

Karen, Jayme and all the team at Royal City Physio are the absolute best - friendly, knowledgeable, open and accepting. This is our family physio and we've been seeing Karen for as long as we can remember. Love the Royal City Physio gang!

I've been here before, so it's time to offer up some info.

I put a question to their website about what they could do for a knee rehab.

A Physical therapist got back to me (Daniel), who booked me in, sent me the link to their website to put all my information, and scheduled the appointment.

The place has always been kept pretty clean. They keep a nice tight shop there. I like that.

The staff are typically friendly. Although that's not their job. Their job is to get me better LOL

My therapist set to work, put me through a couple of tasks, took a bunch of measurements, showed me what I should do and how to do them, and scheduled me for a follow-up appointment.

That's how I like to be dealt with.

Efficiently.

If that's what you want, then book an appointment here you won't be disappointed.

After the orthopedic surgeon said I needed 'aggressive' physiotherapy for my knee range of motion Royal City Physio and I exceeded expectations! Even the weight bearing after breaking a leg was easier than that.
A great team.
Thank you

It was upon recommendation from a friend that I should book an appointment with Karen regarding an ongoing rotator cuff injury from a soccer accident many years ago.

Upon my first visit (about 6 weeks ago to present day) I have found Karen to be the ultimate professional. She is extremely knowledgeable in all facets of the human body, very understanding and is able to design a fitness programme to suit individual needs. It has been a gradual process and I am now feeling the positive benefits of her advice and guidance.

This is a very well maintained, clean and efficiently run physiotherapy clinic. All members of staff are very approachable, courteous and helpful.
I have been so impressed that I am in the process of booking additional appointments for a hip injury.

I would have absolutely no hesitation in recommending this practice to anyone in the future.

A big thank you to all staff members

Pete

Very professional, from booking appointments to parking, payments.
Staff are knowledgeable. I see Jayme Gordon for physio who is awesome, explains everything clearly and folllows up with detailed emails of the rehabilitation exercises.
Happy with the superb level of care I have received.
Thank you Jayme.

Always loved seeing Jayme @ Royal City Physio. She's very thorough, hears out my concerns and I always feel better after visits. Yesterday was the first time I had her work on a vertigo I felt for 2 weeks and it felt so good to feel normal again after the treatment. She did dry needling too and it was awesome. She's an amazing physio!

Well deserved 5 star rating!
The therapists take time to get to know you and work out a program that addresses your needs for a successful recovery. Very friendly group!

After just one session with Stephen Baker, I noticed a significant improvement with a nasty lower back issue that had resisted other treatments. Stephen explained each exercise clearly, then observed me closely and provided feedback to ensure I performed it correctly. He followed up with detailed descriptions and videos of the exercises. He listened to my symptoms and feedback and adjusted my treatment accordingly, leading to quick and excellent results. Bonus are the warm and welcoming staff, the bright and relaxing environment, and the free parking! I highly recommend Stephen Baker at Royal City Physio!

Good Physio services. We only saw Jamie but she was good and we never felt like she was trying to stretch out our treatment plan. We've gone on and off over the years and have only had good experiences here.

Amazing experience. One day after calling, I was in for my initial consultation and treatment began. Stephen quickly diagnosed my issue and had me on the road to recovery soon after. Fantastic and efficient post-treatment process that included email after each appointment outlining exercises and video files to assist with my recovery. I was symptom-free after three treatments and discharged. I would highly recommend this place to anyone, anytime.

Thank you so much!

I met with Dan for one session. Dan seemed very knowledgeable and friendly. When I asked about how the sessions would proceed Dan did not mention that follow ups would be only 20 minutes. I have been in multiple MVA's and sustained whiplash multiple times, and I felt the need for a more intense one on one approach with direct supervision like I have had with prior physios. Dan did offer to extend to 30 minutes but I personally feel the need for longer sessions given my personal complexities. I think if someone had less complicated injuries they could have a great experience here and Dan would be fun to work with. The facilities seemed modern and bright. The front desk staff were extremely helpful and a delight.

Fourteen years in as an RMT and the wear & tear of my profession finally hit. Tennis elbow developed, causing significant pain and increasing interference (& annoyance) with both my job and life. Enter the fabulous Karen. Her skill, knowledge, care, clarity, and laser attention to detail when explaining rehab exercises are all exemplary. Not only did my pain decrease after the first appointment, but much-needed awareness around my body mechanics while working was reignited. The result: a much happier me, and I am so grateful!
Honestly, stop searching and come to Royal City Physio, your body will thank you!

Very happy with the results from Stephen and the staff at Royal City Physio. Received comprehensive care on site and very pleased to receive a follow up email with written analysis of each visit, at-home exercise list and links to YouTube videos to refresh my memory and ensure exercises were done properly. Thankfully the results were very quick and no further treatment was required. Honest and professional clinic. Will definitely go back if I need a physiotherapist in the future.

I can't say enough great things about my physiotherapist, Stephen, and this fantastic clinic. After 2 MVAs it was tough with the aches and pains and not being able to do the activities I loved doing. But being treated by Stephen, with his easy-going and approachable nature, his incredible knowledge base, and injury-specific exercises (including a post-session email and videos of the exercises) were truly the best. I couldn't have asked for a more welcoming and professional clinic environment. I am now back to my pre-MVA activities and I feel better and stronger than I did before, thanks to Stephen! He definitely exceeded my expectations! If you are in need of a top notch physio clinic, do yourself a favour and go to Royal City Physio!

I have nothing but great things to say about Royal City Physio. Every therapist there is genuine and knows exactly how to help you with your injuries. Karen, the owner, is absolutely amazing. She never fails to make you feel right at home every time you attend for treatment. Mikaela and Stephen are also fantastic at what they do, and it’s both comforting and reassuring to feel physically better when I leave than when I arrived. I’d give this clinic 10 stars if I could and highly recommend to anyone needing physiotherapy

Very happy with my treatment with Stephen! He was able to give me lots of information in such a way that I understood the root of my issue. Between my understanding and his instruction, we were able to work out my issues pretty much perfectly. Now, I'm feeling just like my old self and living normally once again. That's pretty much the end goal of any physio treatment, in my opinion, so bravo!

You will not be disappointed with the service and care provided by Royal City Physio. The moment you walk in the door the receptionist makes you feel instantly at ease. The office is very big and bright with huge windows. Everything seems very clean and I could tell that they adhere to all the latest Covid safety protocols. All the physiotherapists seem very professional, knowledgeable and welcoming. The treatments I had there helped me greatly, i recommend Royal City Physio to all my friends!

It's amazing how much Karen helped decrease pain, and increase function in my right arm and hand, when I had an ongoing bout of 'tennis elbow'. After 4 shock wave treatments and the right exercises, I am pain-free. My hand/arm strength is increasing.
Karen also helped me a few years ago with upper leg/hip pain. She easily diagnosed the problem, and knew how to treat it. Royal City Physio is the place to go, to get on the right path to heal yourself!

I’ve been seeing Karen (Owner) for years. Her reviews speak for themselves.

My 6yo started getting leg pain due to sports. She got in with Mikaela Barnes who has experience with pediatric PT. Mikaela is awesome with Kids. She turns mondaine PT exercises into play time. My daughter loves her and looks forward to going to Physio. We’ve seen a remarkable difference with our daughter in developing her leg strength so she has less pain when running or skating.

Not your typical physio appointment “here, do these stretches and come back in 15”.

Very hands on. Stephen carefully examined my hand injury, explained to me exactly what caused it and told me exactly how I will be able to fix. He was the most knowledgeable physiotherapist I have ever met to date.

I have been seeing Karen for over 4 weeks now. I came in with a disc herniation, super tight hips. I’ve see such great results and an have almost no pain in a short period of time! All of the staff are very educated and love their job! I highly recommend giving Royal City Physio I try! I was recommended through a friend who is an RMT and I can’t thank her enough!

Great place to go for physiotherapy, really friendly staff and Stephen was great and really helped my recovery. Highly recommend.

Great place, staff friendly, treatment has been very good. Stephen is very knowledgeable and has been helpful with multiple issues that I have. I would recommend everyone to go here for treatment. I have had multiple surgeries and have been to many physio's, The best so far!

Great staff and very safe in this crazy, Covid era. Stephen is great and explains everything as he does his treatment and the booking system is easy. If you need a physiotherapist who does shockwave treatments, I highly recommend Royal City Physio.

The best physio I've been to! Stephen has fixed multiple issues with me. He is very precise in his assessment and spends the time explaining the issue and the approach/exercises he is going to use to fix it.

First went to him for my post shoulder surgery rehab. Usually takes 4-6 months for full recovery but I was able to make a full recovery in 3.5 months.

Then was having issues with TFL and IT band on my left hip when squatting. Fixed that and then few months after started having pain on my right hip during squats. For almost a year I tried fixing this right hip pain issue on my own thinking it was the same as the left hip. Eventually I gave up squatting. But recently I went back to Stephen and with his in-depth analysis he figured out that it was my rec fem muscle this time. And after 6 weeks of seeing him and doing the exercises I was able do heavy squats again without any pain!

Royal City Physio definitely deserves a 5 star rating for their commitment to the health of their customers. I did a televideo appointment with Stephen a while back and he was able to diagnose that I had a nerve issue.pretty amazing if you ask me. It got me through til I could go in person to have it confirmed by Karen. RCP is super clean and has a large space so that Karen can be on one side and Stephen on the other. Everyone is respectful wearing masks and sanitizing the equipment and their hands and I have no COVID 19 concerns regarding RCP and their management of cleanliness. As a matter of fact I have another appointment today. RCP's ongoing excellent service and care keeps me referring this business to all my family, friends and colleagues. A few years ago when I hiked the Inca Trail the 6 sessions prior to my trip did the trick to eliminate the pain on the outside of my knee when going downhill. I gotta tell you I didn't have one twinge of anything soooooooo it really made the trip a once in a life time experience and it so could have gone the other way! Thanks Royal City Physio you make my day every time I come in to see you and I'm super greatful for ALL your expertise and cleanliness:)

I broke my leg a few months ago and I met Stephen at the Orthopaedic surgeon's office. I decided to go see him for physio because it was close to the surgeon and my house.best decision I ever made. Stephen was a total gem! He was supportive, professional, and just plain awesome. He got me back on my leg and running with a structured plan so I know what to expect. I hope I never have to do physio again, but if I do, I know where I'm going. 100% recommend.

Had a good experience at royal city PHYSIO helpful staff and gave me great exercises to do in a regular basis to help with my recovery

This was my first time trying any sort of physio and I had Jayme Gordon.
She was awesome! All of the staff were nice and welcoming, and the experience was comfortable and enjoyable!
I was given an honest, and experienced assessment. I would recommend Royal City Physio to anyone looking for this sort of treatment.

Jayme is the absolute best, I cannot recommend her enough. I thought I had plateaued after hip surgery and she helped me get more mobile and stronger than I thought I could.

Jayme really helped me out with a whiplash injury I got while I was in Hawaii. She set me up with some exercises that help me recover quickly!

Stephen has been a huge help to me during my recovery from an ACL rupture in Feb and reconstructive surgery in June. I have gone from walking a city block with a cane in pain to enjoying a sightseeing vacation in August and a gradual return to masters swimming in Sept. Stephen is great at working through daily living issues, such as the best way of walking down stairs on a painful knee, as well as sports movements, like dolphin kick. He is very observant, knowledgeable and does it all with a sense of humour. Thanks to Stephen and everyone at Royal City Physio!

I had plantar fasciitis pain for 7 months and was beginning to think it would never go away.

Then I made an appointment with Riley Bay. Riley gave me advise, answered all my 100 plus questions, worked with me on exercises before we moved onto 4 rounds of sonic therapy.

I followed all her instructions completely and now 5 weeks after my first appointment the pain is gone! I can actually walk without pain for the first time since January!

Thank you so much Riley! I recommend anyone who is considering physio for help to call Royal City Physio. It worked for me and it could work for you.

This place has been very good to me!
Every person enjoys being there and takes amazing care of each patient. They have a wonderful team!
Thank you for consistently being great.

Karen and all the staff, Jamie, Adele (spelling?) are awesome. Karen takes the time to understand your injury, the root cause and really works with you to make sure you recover fast, but you need to put in the work! Her sessions are quite personable, she limits the amount of patients she treats at a time. I started seeing Karen in December 2018 for some serious nerve pain issues in my arms and shoulders. One of the tools she used in my treatment was "Shockwave Therapy". We did three applications, spaced over three weeks, to my injury (which felt similar tennis elbow) and it has made an incredible difference! I can't say enough positives about Karen and Royal City Physio, go see them if your body needs help.

At the age of 68, I’ve had lots of Physio. Although, never to the extent of the Staff
at Royal City Physio everyone is so friendly -understanding and professional.what I like is how Knowledgeable all Staff are.
Plus you not shoved into a room and left!
The Openness of the area. It’s amazing and FRIENDLY. Thank you ever time I’m there is a good time. Riley, a special thank you hon

I'm active. Sometimes I get hurt. Karen has been helping me overcome injuries and nagging pains for nearly 20 years. I bring my wife and kids into Royal City Physio. We drive 30 minutes bypassing many other physios along the way because we trust Karen and her team. They know their stuff. They are great to work with. And, their large, bright facility is a pleasure to "do your exercises" in.

Professional, knowledgeable clinic with a community feel. Great space located in an accessible area of New West with a lot of free parking space. Would recommend to anyone - whether it’s preventative care, minor injuries, major injuries or pre/post surgery, Karen and the rest of RCP have you covered.

I love Royal City Physio! Jamie helped fix a chronic tendonitis in my ankle that other physio clinics gave up on. When regular techniques weren't working, she suggested other options, like dry needling, which did the trick!
The space has all the equipment you'll need to learn and practice your exercises before going home, and all of the physiotherapists seem knowledgeable and friendly (shout out to Riley, who tended to me for a session Jamie was away)
5 stars, highly recommend!