Safeway

Staff was friendly, and we got through the line-up pretty quickly, even though it was packed. I do my daily shopping here, and the service is always spot-on.

Staff were friendly and courteous. Even some customers were very friendly as we waited in line.

It is much like all the Safeways I've been in. It was clean, staff were very nice, and I was able to find most of the items on my list.

Prince Rupert Safeway is always stocked with everything I need. Instead of using a recipe I just look at what is available and put together a fresh meal ta da everything that I need.

Good grocery store, but they tend to let expired products remain on the shelf so check your dates. Always quick on the draw to bring out more cashiers.

Located right at the center with plenty of parking, price is better than the other supermarket, Starbucks is inside, Sandwich and other ready to eat hot food is available

They are great. The staff is always very helpful. But, they are scrapping the air miles program. Not sure what scene card is going to offer us.

Very good excellent service, went grocery shopping today and once again the staff where very helpful and courteous.
The person at the till was very helpful as I was on crutches and couldn't move around to much, overall I personally wold give this Safeway in Prince Rupert 5 Stars any day.

BE CAREFUL or you will get overcharged! Went in for a chicken deal from the deli but it was done wrong and ended up paying for each item individually instead of having the deal. Told them I was getting the combo deal and they said okay. Staff are very friendly though.

Friendly staff, excellent produce, good gluten free selection, they have great meat specials -you just have to get the right day as these ones will not be in the flyer, it is an in store thing.

Very friendly staff, very clean store, well laid out for covid protections, always has what I want

Staff are friendly, store has lots of product, pricey for some things but in these times its expected.

A smile can make your day brighter and safe way staff got this, every time I go there after work for groceries they are very helpful and service is excellent,

The girls in the hot food section are rude and are usually chatting and not paying attention to customers.

The man at the fish counter was helpful in helping me find a fish for fish n chips. And the Sikh man at the checkout counter was very friendly!

It's practically the 2nd main place to do grocery shopping besides save on foods for here in Prince Rupert

Good food choices and great staff. Like that there's a dedicated staff to sanitize carts and such.

The prices are through the roof! The staff are friendly and always helpful. Since this is such a small community the price is consistently higher than other similar small places. Commodities such as milk bread and eggs seems to be at least a dollar more than other communities. They will tell you that this is because we are so far north and they have to ship it. This is a complete miss truth. The cost to ship between Terrace to Prince Rupert is trivial to a large Diesel truck with a fuel cost of no more than 40 dollars in price. Plus the driver's wages $25 and even maintenance on the truck at a high price of $50 per trip. That $115 dollars spread out across the entire load. Plus the wages of a individual to receive the load at $20, then staff who are paid extremely low wages south of $20 per hour. Does not equate to an $1+ on milk or eggs. Bananas do seem to be priced reasonably averaging. 77. I am tired of being told our unreasonable pricing is due to shipping/internet shopping. This is purely because the companies know we need these items and they therefore set the prices high. Sobeys and Safeway tend to do this country wide and as much as I love this Canadian Company, I have a hard time supporting price gouging. It's time for a NoFrills or a full size Walmart Supercenter.

I love their produce its always fresh. Love their pharmacy. Quick and efficent if you call ahead of time. I love Safeways friendly cashiers. And Customer Service is very helpful.

Never out of stock and there is a cashier always available! No long line ups! Always excellent service!

Having traveled for work to various locations throughout the province. I have visited a great number of Safeway stores.
That being said I can confidentiality say this location is one of the better ones.

We placed an order for delivery to our evening ferry, they brought them down, but 3 hours early, gates were locked and no one down there, we had to get someone to pick them up.delivery guy sounded angry when he phoned also

Somethings are pricy as to competitors. But they have nice soft buns breads. Love the cakes. Starbucks is great. Some items theu dont carry that I wish they did. Esp baby formula.

Certain shoppers had no masks. That concerned me. As well some people are unable to follow the arrows on the floor. I appreciate that the staff were wearing masked.

Staffs are friendly, the lady in the front who sanitized those baskets are very careful before she give it to me with smile on her face. Good service.

I bought dish soap & the cashier put them in with the vegetable. When i got home the soap top was open & the bag & vegetable were covered in soap. Not impressed. Paddy

They had no fruit, vegetables, meats, chicken! Had to resort to Save on, they had all I needed.

The workers seem to know where items are and if they see you casting about, looking for something, they will ask you if you need help. The fish and seafood department was more than willing to send for something I wanted.

One of the busier Safeway locations I've been to. Customer service and cleanliness is hurt by this, spoke to an employee who felt very disrespected from both employer and customers in general. Sad to hear, these positions are often filled by young workers and is their first experience in the work force

Come on Safeway you can do much better at times of crisis put limits on items you obviously know will sell fast and open store at least 1 hour just for seniors and disabled people.

It's very close to the "Crest" hotel and has a good selection of everyday needs at the pharmacy or food aisle.

Some of the staff can be surly at times ruins the store for the good people working there shame they can't be friendlier. Would it Kill you to be nice?

Staff are extremely friendly. Would like to thank Damien specifically for his kindness and hard work!

Thankyou to the ladys working in floral department! Every year a call to have flowers delivered to family. And each year the ladys are friendly and super nice to deal with.

Jackie.our check out teller was as awesome as usual.nice to see friendly and happy people.always smiling.nice

The staff both new and senior continue to be excellent but since Sobeys took over the product lines have really declined.sub par bakery, produce from all over not BC.and meat department that just isnt the same.

It's a typical grocery store. A little on the low rent side due to being in the poor side of town.

Out of all the Safeways I have been in Prince Rupert is the most friendly but ever since they've been taken over the quality and selection has dwindled. That's what happens when a company from the other side of the continent takes over. The bakery is sub par. The hamburger buns and hotdog buns are too small to put meat in it. The birthday cake I bought was swimming in whip cream. The cake fell apart. One loaf of French bread could feed my family of 8 and guests now it's half the size. Can't buy favourite brands anymore. They've all been replaced by a new no name brand that is terrible. We live in B. C.but we hardly see very much produce from B. C.why are we getting Apple's from Chilli and Australia? Is b.c. Sending our fruit to them what a waist of food and energy. With just 2 grocery stores in town we are being held hostage. I saw all the business men in their suits walking around the store after the take over. Making the store use cheaper packaging and smaller portions for 2wice the price. It's depressing and sad. Really sad. It used to be our friendly neighborhood store. Now it's run by an organization who doesn't give a damn. It's all about the bottom line. Customers want quality for our money.

Good choice of foods available at this Superstore. One can even call it a big Grocery Store and the choice of raw fresh fruits and vegetables was better here than at the Walmart Store of Prince Rupert. There are some snack and bakery stalls within the store where one can buy ready to eat stuff and have it there itself. The staff are friendly and do a quick job of the billing. We were saved the trouble of eating out at a restaurant every time, as we had a kitchen and fridge at the hostel where we stayed.

Good service and knowledgeable staff! And they box it! Great when you are from the islands and need groceries!

There was a variety of fresh fruits.
Friendly and helpful staff.
Prices are normal for the area.

PRICE GOUGING FOR BOTTLED WATER - Price doubled when Rupert went under a boil water advisory. How shameful to try to make a quick buck off of people in a bad situation. Grocery shop at one of the other stores that won't throw our town under a bus to make a few extra dollars.

I enjoy shopping here because it's
never busy so I'm not always trying
to avoid shopping carts to get
around. It's a small location but the
selection is good and they carry a
lot of international brands, It's
quite pricey but I shop here out of
convenience when I'm in the area
Staff are always very helpful and
friendly and the customer
washroom is always clean.l'd give
it all five stars if the prices were
even mildly comparable to other
chains