28 March 2023 15:45
The Sands staff did an excellent job of walking us through the process of dealing with the death of our loved one. I highly recommend Sands Funeral Chapel Victoria.
21 March 2023 14:45
Laura from Sands on Quadra in Victoria was amazingly compassionate, professional, engaging and supportive. We lost my uncle suddenly and quite unexpectedly. She was patient, and ensured that she provided information verbally and in writing. She provided options for keep sakes, with absolutely no pressure. She felt like family. I am grateful for the support that she provided for my aunt, and for her dignified conversations about the process. She made an otherwise devastating time in our lives, as streamlined and stress-free as was humanly possible. As stated previously, by myself and by others, she wasn’t just professional, she was supportive and kind. My family would highly recommend Sands to help them navigate the journey after the loss of a loved one.
17 March 2023 13:54
I found Laura, the funeral home manager very professional and helpful at this sad time. I appreciated help with all the government forms I had to complete. I definitely would recommend their services. Many thanks.
08 February 2023 5:09
This is the worst place, they were very rude to me, i never got to say good bye to my sister.they did everything without me, there was a date set and i never got any notice.they ust did not care.you will never have my buisness ever.rude and rascist.thank you for nothing.you made me lose my chance to say goodbye.you are heartless.i will report this
09 January 2023 15:35
Working with Sands Funeral Chapel our family experienced a high level of compassion a continuum of efficient services. As promised, Brad Baker took care of all of our practical and emotional needs at the time of our mother's death. Thank-you Brad! While writing the obituary JoAnne Cannon was extremely helpful, attentive and efficient. Thank-you JoAnne. The Sand's experience prompted me to think about my own pre-planning needs.
29 December 2022 8:01
The team was incredible. Brad and Odessa in particular. They made the whole process as easy as possible. I lost my father and they were so kind and warm and helpful. This is the place to go.
10 November 2022 9:40
No one likes to have to plan a funeral, having had to plan 2 in the last couple of years I cannot express enough gratitude and appreciation for Sands and in particular Brad for navigating me through each of them. Brad made the entire process seamless. He was thoughtful, thorough, compassionate and handled everything with such professionalism. The entire staff went above and beyond to ensure every detail was attended. They catered a lunch following the service and they quietly kept tables cleared and ensured beverages were always available. The flower bouquets were absolutely stunning.
Right down to planning your own future prepaid service I would recommend going in and speaking to Huntley. He will lay out all your options with monthly payments if needed to give you the peace of mind knowing there will be no burden on your family.
I highly recommend Sands for all your needs!
A huge thank you to the entire team!
05 November 2022 23:55
I needed to track down some info on a relative who passed away over 20 years ago. I reached out to Sands and they were very kind and helpful. I was truly amazed by how quickly they were able to locate the info I needed. Thank you so much!
27 October 2022 0:40
The service we received from Brad Baker was special and well over our expectation. My mom passed away unexpectedly at age 89. Although we have a small family in town, we have large number of relatives overseas. There were also many of my mom's friends would like to attend in person. Brad helped us going through the planning carefully, including the timing of the service and online video streaming. The entire service went very well, which provided a centralized platform for all our relatives and my mom's friends to celebrate her life and pay final tribute. Thank you Brad!
29 September 2022 23:10
My experience with Sands Funeral Chapel was very good. The staff are so kind, friendly and compassionate during a very difficult time. They went above and beyond. Brad is the best.
29 July 2022 23:56
My experience with Sands Funeral Chapel couldn't have been better. Everything was taken care of efficiently and compassionately in one phone call and two short interviews. All of the necessary forms and certificates were prepared and forwarded. Solutions to any special requests were offered and acted on.
You can be confident that you will receive excellent attention.
23 July 2022 13:53
Anthony was.wonderful down to earth accomidating.not to mention kind. He took the time to just talk and relate.it felt good to have my mother in his care.and mine
14 March 2022 23:15
Anthony provide clear, careful and patient planning for our complex family situation which required travel, Band and Council support from our First Nation and local Ministry Govt. With a family of complex trauma, addictions and Residential School legacy we required the empathetic and kind support that Anthony offered. Sands has a jewel in their crown and his name is Anthony!
12 March 2022 13:04
Our family has trusted Sands Funeral with 2 brothers and recently for Mom. A big thank you to Laura for her kindness and for actually getting to know who Mom was. Sands treats their clients as family. Thank you to Brad and Joanne for helping me thru this very difficult time.
18 January 2022 17:30
With the loss of our dad, Brad and the staff at Sand's Funeral Home were amazing during this difficult time. They supported us with our decisions that were best for our family; there was no pressure or upselling that you may see at some funeral homes. Everyone at Sand's was very respectful of our family and our wishes. Any questions or concerns brought forward to Brad were addressed immediately and respectfully. I would highly recommend Sands Funeral Home and working with Brad during these difficult times.
17 November 2021 21:34
My experience with Sands Funeral Chapel and crematorium is very positive!
Anthony and his co workers are wonderful. The support was 2nd to none. Gentle and reasurring.
Thank you everyone!
15 November 2021 0:56
Sands Funeral services were first rate. They were exceedingly professional in handling mom's arrangements - very respectful, understanding, and helpful throughout the process during a stressful time in our lives. Sands even accommodated our needs to broadcast the chapel service online for friends and family who attended from afar. Brad, Anthony, and Huntly were an excellent team. Highly recommended.
25 September 2020 15:35
During a time of grief for our family we had the comfort of being in good hands as soon as we spoke to our representatives Anthony and Brad at Sands Funeral Chapel Victoria on Quadra Street. They immediately provided us with professional, friendly and compassionate funeral direction services. The funeral proceeded exactly as planned which allowed my family to focus on what matters most to us. A truly sincere and heartfelt thank you goes out to Sands. I would highly recommend Sand Funeral Chapel.
14 September 2020 18:20
My father passed away on the 18th, the folks here were terrific. Sands Funeral Chapel in Duncan allowed us to spend more time as a family and they took care of everything. The reception area was done up beautifully with decorations for the Christmas season and the food was superb. This is the second time we had used their services (last time was 11 years ago). Would recommend them to anyone that was looking for a place to do a service and reception. For that we thank them from the bottom of our hearts
20 September 2019 17:34
Respectful, down-to-earth, kind, and accommodating. Anthony's assistance in navigating through the mire during the hardest time of our lives made the processes bearable. I highly recommend the staff and facility and am grateful to have had the opportunity to truly hold a personalized service. Thank you for everything.
15 September 2018 6:35
They went above and beyond to take care of our loved one durning such a hecktic time. The extra steps that we’re taken really stood out to us. I can not say thank you enough to all the staff that helped and supported us through our passing.
14 September 2018 0:51
The kindness and professionalism shown by the staff here is exceptional. They made a very difficult time less so, and in such a gentle way. A special thank you to Anthony, who's compassion and honest care was truly heartwarming. Thank you.

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