24 December 2023 11:12
Just had a service with Jessica and she was exceptional! First time I have a Brazilian wax with NO PAIN at all! I was prepared to experience the normal discomfort and pain that comes with a Brazilian but I am soooo pleased with this experience. Jessica is so skilled and has such a nice personality, the whole appointment was comfortable and felt like I was chatting with a friend.

Needless to say, their new location is beautiful, bigger and everything is super clean
16 September 2023 23:15
Both Jessica and Marina are consummate professionals providing high quality care in a clean and comfortable environment. You'll be in good hands!
13 September 2023 0:22
This place is amazing! Jessica was very gentle, easy to talk to and very genuine. Thumbs up for a very good music in the lobby:) and dry hair shampoo in the washroom, that was a lifesaver!:)
15 February 2023 2:25
10/10 will be coming back here. Probably the best wax I've ever had, Marina is so friendly and really knows what she's doing. The products she uses are great, the location is super convenient, and the pricing is really decent. Plus you're supporting a small business! She was really nice to talk to, super gentle and attentive, very eager to accommodate and definitely strives to provide a good customer service experience. I'll definitely be coming back
11 February 2023 1:27
I had my Brazilian wax with Marina and she does everything to make you comfortable and put you at ease. She also informs you about what your skin could be experiencing and uses great products. Definitely recommend her.
25 October 2022 23:54
Very disappointed in the customer service with this establishment. I was literally overall and phoned 14 minutes late due to a family emergency.and the owner herself didn’t have the respect to come out and meet me personally had one of the hairstylist come and tell me sorry no you’re late and that was it m!
Establishments like this are word of mouth, and I strongly will not be using this service going forward. Very poor customer service.
Thanks for your reply, but as a phone, the salon six minutes after my appointment that I had a family emergency and your reply in my opinion is very poor.
Being a business owner, you always have to have some leeway and the way you handle it and you reply to this clearly shows customers are not your top priority, and in this business I’m sure it’s word of mouth, but I will definitely not recommend to anyone after that reply wow!
Once again, iPhone 6 minutes after my appointment since I was four minutes away so within reality and 16 mins late
Very sad
27 August 2022 0:10
Visited today for the first time. I have never had pro waxing done before other than a little bit of facial waxing.

Location is super clean and tidy, in the rear of a hair salon. Private treatment room with a bathroom nearby.

Waxing services were clearly explained to me before we started. Questions were answered. I felt totally at ease by the time I climbed onto the waxing bed. As per the website, I had taken some Advil beforehand and was very well hydrated.

The waxing itself was effecient and not as uncomfortable as I was expecting. Phew. I had my legs and underarms done. It has been a couple hours and all redness is gone.

I love the results and entire experience, so have already booked my next two appointments.

Thank you!
19 October 2021 2:00
Marina is a great professional, sweet, super patient, and speedy. The place is sparkly clean and so cozy. I enjoyed going there and will keep going. I highly recommend her services.
16 October 2021 14:37
Marina is so friendly and makes you feel comfortable! She gets the job done quickly but well. The place is also really cute and clean!
03 October 2021 23:35
Amazing! First time with waxing and Marina was inviting, kind, and explained everything really well. I was put at ease right away and I could not be happier with the results!
12 July 2021 7:25
Easy booking system and Marina is amazing at what she does. I get my upper lip and eyebrows waxed and it's always a great experience. I love the products she uses - especially the stuff she puts on after. Clean and professional, I highly recommend going to Savvy for waxing.
01 July 2021 0:41
I'm a mid-40's male and I went to Savvy Wax Lounge for my back. I've never had it waxxed before. Marina was friendly, professional, and went above and beyond to make me feel comfortable and at ease. She used cooling towels on me after every application and one week in my skin feels great, I feel fresh and there are no issues. I would highly recommend her.
26 May 2021 4:46
Marina is extremely friendly, professional and kind. The whole experience was so positive. Her products are of higher quality than many salons and the place is super clean. The booking system is easy and the confirmation email is immediate which is a welcome break! Happy to avoid all the back and forth calls, texts and emails that other salons put you through!
15 May 2021 1:47
No stars!
I called to confirm the prices that was online.
She said no it’s way more.

Eyebrows are $17 online
I called lady told me $23

I even confirmed I want sugar waxing in the beginning of my conversation she said yes.

Once I said there will be 3 of us coming for sugar waxing. She changed her words and said no no the price I gave you is regular waxing.

Sugar waxing is very expensive. I call you back with the prices.

Money minded.don’t recommend!

Very upset to see these types of salon.
I have my own businesses as well.

Customer service is #1 priority for me.
02 May 2021 3:44
Best wax I've ever had. Marina is a true professional. She makes you feel comfortable everytime and the products she uses are top notch. I highly recommend this establishment to everyone!
08 April 2021 21:51
Marina is so friendly, and made the experience as relaxing as possible. I don't know if I can trust anyone else now.
16 February 2021 7:07
I love Marina! She is very kind and makes you comfortable during your waxing appointment. She is very patience and understand how you feel. Marina is my number one wax lady and i will be going there non-stopping. I highly recommend you guys to go and book her!
16 October 2020 23:41
Marina is so amazing:) She made me feel so comfortable and the Brazilian wax itself was painless! The facility is clean and the procedure was quick. But she made sure that there’s no hair left and cleaned! I will keep coming back again.
07 October 2020 14:26
Marina deserves a 5 star review for both her customer service and waxing skills.

She was very quick in responding to my emails and her booking system is very easy to use. The location is convenient, right on 6th street with plenty of parking in front of the salon and on the side streets.

Waxing is often synonymous with pain and irritation, however her techniques are virtually painless especially when she adds the soothing oil after the wax. I wasn’t rushing home to remove excess wax because there wasn’t any.

Marina is sweet, friendly and gets the job done. I highly recommend booking a wax with Marina!
29 September 2020 21:32
Marina is awesome, professional and great at what she does - waxing extraordinaire! Been going to her for years and will continue to do so! Worth the drive from Ladner to New West!
31 August 2020 21:50
This is the best wax spot and Marina is awesome! She’s always always prompt, very clean and gentle! I couldn’t recommend her enough!
23 April 2020 21:14
As a first time client it was a little confusing to get to, as it’s located inside another business. However, short term confusion aside the customer service was excellent and I’m very satisfied with the quality of the treatment I received. Friendly, chatty, and a clean space. I was recommended by a friend and I would recommend to others.
14 April 2020 7:19
Marina is fantastic! She was warm, professional, and she completed the service quickly and 100% effectively. Smooth as can be: P
The space is colorful, clean and inviting. It was my first visit and I will definitely be back.
12 March 2020 3:55
I got my first wax with Marina last week and she turned what should have been a very unpleasant experience into something enjoyable - which really takes a certain kind of person to be able to do. Thanks for being so warm, personable and professional, Marina! Looking.forward to next time? Lol - I would recommend anyone to go see her:)
02 February 2020 11:48
Marina is super friendly and so nice! It was my first time waxing my underarms and it didn't hurt that much at all, and Marina really has a great way of making you feel comfortable!
04 January 2020 14:37
Best wax I've ever received! Marina is so warm and makes you feel so comfortable. I started going to her as I was tired of the typical wax places. I felt like it was just an in, pay, and go system, and in the end you don't even get a good wax. It was NOT like that with Marina. She genuinely cares about you and shows it. She also never misses a hair! HIGHLY RECOMMEND!
25 September 2019 12:58
Went there for my first ever bikini wax. Marina was very gentle and professional. I felt very comfortable the whole time. Will be going there again!
16 August 2019 6:12
Marina was such a professional wax specialist - her technics, experience, attitude + her great products most definitely stand her out from other Wax professionals. I've completely changed my opinion about wax procedure (Brazilian) : it shouldn't be so painful if right person and right product in the best combination. Once she finished her procedure, I felt almost nothing, expect little tingle (my past experience with other specialists were completely different and painful for the next 3 days).
Great job and I am very happy, how clean I am now, - in total "Brazilian" mood for my vacation now:). Thank you, Marina!
11 June 2019 5:11
I've been going to Marina (who is amazing) for a few months now, but my schedule stopped lining up with hers which made it difficult to keep coming. BUT all of a sudden Sunday's have become open with Chelsea. Its always a little scary being waxed by someone new, but Chelsea was AWESOME. She was so fast but still managed to do a great job and with minimal pain. Chelsea was great to talk to and made me feel very comfortable.

Sunday's with Chelsea will definitely be my new wax day!
19 May 2019 9:37
Marina is informative, professional and above all the sweetest. She truly cares about her clients and doing the best possible job. I always appreciate her candor. She has great bedside manner, makes the process as fast, efficient and as pain free as it can be and does an amazing job every single time. I can't imagine trusting anyone else the way I trust her.
21 March 2019 18:06
Marina is simply the best! She has wonderful bedside manner, shes quick and relatively pain free as far as waxing goes.

Write a Review for Savvy Wax Lounge



Overall Rating: