16 June 2023 5:14
I walked in today to get some information for changing my dad's income-tax deductions expecting a long wait with unhelpful government workers and got the exact opposite! Rather than "take-a-number-we'll get to you in an hour", the lady at the kiosk was friendly and helpfully printed off the form for me right away; in and out 5 minutes! I know other services will take longer but still a refreshing break from the usual experience.