Shell

The Mgr claims my purchase did not go through. My bank says it did. The Mgr says here's a print out that says it didn't. Mgr won't give me a refund and the bank won't return my money. This is a very clever scam. Any one else experience this?
Update reply to Mgr May 7.2023
Your link to further send details to does not link to anywhere. Your attempt to satisfy customer is in poor taste and non professional. Mgt, you are not honest and I will not come again. Full circle is coming and your losses will come.

Ps, I did throw away my cup, the photo was just to prove a point. I also asked how long the coffee had been sitting there, I added 6 creamos and it was still dark brown.in desperation to stay awake, I bought them regardless. But undrinkable. We threw them out.

Today I stopped to fill my gas tank and dropped my wallet or left it on the counter. I didn’t realize until about an hour later. I called your station and the same young women who served me said my wallet was there. When I drove back and picked it up all the money was still in it and Puneet the women who was behind the counter refuse to take a cash offering of thanks.
I just want to say how her kindness made my day. I am so thankful to her and hope she is a valued employee in your company. Truly honest employees are hard to come by and you have a gem in Puneet

I always experience friendly customer experience from this Shell location. I purchase my lottery, snacks from this location every weekend.

There is one employee who doesn't have proper customer service experience.i went back 4 hours later and they didn't push products from the back of the fridge to the front so it can be reached.

Standard Shell gas station. Standard corner on 41st and Granville with corner access. Has a propane exchange centre.

Great place to fuel in the evening. For some reason it doesn't get too busy there.

Looks like there is a roll back on airmiles rewards. Can't get or build them up like you use to.

Good gas station, reasonable prices. What i like the most is the fact that they still have the autofill piece on the pump nozzle

While this location may be convenient it is definately the highest price gas in the city without fail. The proximity of this location to the airport is a factor. The most expensive in town!

V power really great for engine. Much better in comparison with other premium fuel. Before sell my first car we check engine inside and its totally clean after 220k miles.

The gmaps posted gas price was not the real price at the pump. The pump price was more expensive. Bait?

Not recommended. Very bad customer service. The need to train their staff on how to satisfy customers. I will never use this gas station again.