10 October 2023 1:08
AVOID AT ALL COSTS!

Don’t stop here for gas if you need to use the bathroom. Not available to customers after 10pm.

Customer service needs some work. What’s going on with this location? Other reviews clearly state similar issues and nothing is being done. Typical gas station owner.

Wont be stopping here ever again. Better Gas prices up the road in all directions. Even chevron is better at the customer service part of a transaction… and you have washroom access.

Go well… then don’t go to this Shell!
05 October 2023 19:55
Avoid this station when possible. Horrible customer service. Better shell locations not far and usually have a better price on fuel. The chevron across the road is the better option.

Bathroom is as clean as the store itself.
28 August 2023 17:53
Goodmorning to you, because my mornings don't start well with your Canada Way and Willingdon shell location, I am a regular customer that comes around 0545 most of the time, your certain employees need to be retarained for customer service, He is sweeping, sees me but continues sweeping, not acknowledging me, and when aaked, told me to WAIT, What the heck, really, same person at one nite incident who spends more time on the cell phone, then woth customer, sees me and goes inside in back room for over 5 mins and me as well as few more people are waiting outside at around 2230, no hi, no hello, no gudmorning, no apologies, no acknowledging customers, no thank you for waiting, really, this is how you train people, I am not saying all your employees are rude but there are 2 at this location, extremely rude, lacking customer skills, ignorance, I need your response to this, I have let it go and thought ok next time a better service but today he sees me waiting and continues to sweep, ignoring me, I had to honk but still ignores, thus is what Shell teaches? !? !?
08 April 2023 1:30
AVOID THIS GAS STATION
The lady here is extremely rude and impatient, especially since they're trying to scam your money. My gas pump was having problems since I paid and wasn't able to pump out gas, so I went inside to ask them to unlock the pump for me. That disrespectful lady kept telling me "just cancel it. " As if i didn't know already. I was charged TWICE. Never coming back again.
28 January 2023 0:18
Watch out for card skimmers
All shell gas station have suspect of staff stealing people's information for $
10 October 2022 15:37
Rude attendant. I raised an issue related of pump number 4 being tripped excessively. She didn’t care to help. Hire some customer centric employees. I’m sure that pump in inaccurately calibrated since the quantity of gas was not right.

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